Purchased a custom engagement ring with a natural sapphire through GemsNY and the end-product was ideal! From the custom alignment of the side diamonds to the way it was sized perfectly for me to its beautiful overall look, GemsNY exceeded all of my expectations.
An incredible steal in price too; ring could have cost thousands more if purchased through a jewelery store.
Very prompt and professional email communications. Vishnu responded within a couple hours to any inquiry I had - be it about manufacturing time, pricing or supplementary photos for my custom ring details.
Used their comparison shopping option to have the stones mailed to you for an in-person examination. Since I was very picky about my stone color and its clarity, it was important for me to be able to evaluate it first-hand. By communicating what I was looking for to Vishnu, he was able to look at the stones first and help me narrow down which ones best met my requirements so I could then examine them.
Honor their quotes as well. I requested a quote for a setting on a custom ring several months before I purchased it, and that price was exactly what I was charged despite the lapse in time.