A B.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Total Ripoff - buyer beware”

8/5/15

I received my order and every single item was a piece of junk. I received things I did not order 2 of the same item which I did not order. 8 items were crammed into a bag that would normally hold 1 maybe two items. The material and workmanship was pure junk. Uneven seams, major puckering. Items I did order were not even close to what was shown. One dress, which was not tight, did not even cover my butt. I mean I expected short, but unless you are about 4 foot tall, this would never be called a dress. I will never order from them again. This does not allow zero stars, but that's what I would give them.
I received 2 more items. Sammy said to refer to the size chart, which I did. These 2 tops are HUGH and again very poor workmanship. I am throwing the whole mess away. It's not even worth donating. I have two more tops coming from this order. I wish I had just ordered 1 item - it would have prevented any more.

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sammydress h. – Sammy Dress Rep Over a year old

Dear A B.

We want to say thank you for providing us with important information about your situation.

Let me start by apologizing personally for your experience. We really want to work with you to make this right.

The clothing sell on our site are Asian Size and we kindly suggest every customer refer to the Size Chart before they order.

If you could get back to us, we are always glad to help http://support.sammydress.com/?lang=en

Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we can get in contact with you and offer you a better solution.

Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.

Kind regards
Sammydress Customer Service
http://www.sammydress.com/