A B.

For nearly 2 months I have been attempting to get a refund from this organisation. After booking a vehicle through them I checked with the rental company direct to confirm the price quoted. It was nearly twice as much because of unstated additional charges. The Economy booking website is misleading and downright deceptive when it comes to identifying and listing additional charges. I then cancelled but was advised of a cancellation fee of virtually all my deposit. I have complained about this because the actual car rental company does NOT charge cancellation fees so neither should Economy rentals. More importantly they DO NOT add any value to the booking process. I found by contacting a few rental companies direct and comparing rates I could get a vehicle cheaper by negotiating myself. Recommendation. Never ever use this expensive and rip-off company