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A B.

Contributor Level

Total Points
80

1 Review by A

  • Grubhub

1/5/15

Placed an order. Seemed ok. Added a drink to the order 2 mins later. Without any clear indication, they created a new order. Delivery was late. I received some food, and by the time I opened the bags, I realized they had duplicated the order. Tried calling customer service, but was on hold for more than 25minutes. Ended up chatting with a customer service agent online, who said it was my fault that I accepted both orders (even though I signed only for one).

Tip for consumers:
Don't use! Just call the restaurant directly, and you'll be better off.

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