Placed an order. Seemed ok. Added a drink to the order 2 mins later. Without any clear indication, they created a new order. Delivery was late. I received some food, and by the time I opened the bags, I realized they had duplicated the order. Tried calling customer service, but was on hold for more than 25minutes. Ended up chatting with a customer service agent online, who said it was my fault that I accepted both orders (even though I signed only for one).