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Aarushi D.

Contributor Level

Total Points
105

1 Review by Aarushi

  • Swap.com

11/2/15

I am sure that buying is much easier, but I was trying to sell some clothes online and at first it was fine. When I tried to get the money I had rightfully earned by selling those clothes, that was a different story. The earnings that showed up on the website were much higher than the ones that appeared in my PayPal account (around $40) so I was trying to figure out why some of my money had not been transferred. I called PayPal and their representative kindly informed me that the incomplete transactions were an error on Swap's part. Then I sent as many emails as I could and I would've called, except they were too cheap to pay for a call center. The only thing I could do was email their help center and submit a request for my question to be posted on their obsolete and deserted community help center. Then I was told that I had reached Swap "after hours" despite it being the middle of the day, and would be given assistance the next business day. I received another email telling me what I already knew and offering no method of contact to speak to an actual human being. This site has a great concept and great deals BUT THE SERVICE IS ACTUALLY TERRIBLE. SAVE YOURSELF SOMETIME AND GO ELSEWHERE. I hear Etsy.com is pretty good.

Aarushi Has Earned 25 Votes

Aarushi D.'s review of Swap.com earned 25 Very Helpful votes

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