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I started selling on Bonanza because Ebay limits 30 entries per month before they start having fees of $0.30 each. I have thousands of new un-used HVAC parts to sell. At first bonanza seemed good with their low fees but when it comes to problem solving such as shipping outside of the country, or customers cancelling their purchases you have to spend hours trying to resolve the problems. Sold a part to someone. In the process they cancelled it. So we refunded them their money but still got a fee from bonanza because they don't process their own refunds. Long story short still fighting bonanza's customer service for their fee via email. Yep they don't give out any 1-800 numbers for good customer service.
Aaron T.'s review of Bonanza earned 15 Very Helpful votes
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Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.