• Zooplus

Zooplus

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Overview

Zooplus has a rating of 4.44 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. Zooplus ranks 39th among Pet Supply sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Quality
    3
How would you rate Zooplus?
Top Positive Review

“Satisfied customer since 2013”

Jeanray P.
3/11/22

Satisfied customer since 2013 for my cats. Less expensive on products sold at veterinarians. I have always been delivered the day after the order (placed before noon) Be careful though because some products are more expensive than in supermarkets

Top Critical Review

“Avoid at any cost”

Demetris B.
1/9/20

3 damaged deliveries, poor communication skills, not even able to understand the problem and properly communicate their views

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user jeanrayp
3 reviews
0 helpful votes
March 11th, 2022
Verified purchase

Satisfied customer since 2013 for my cats.
Less expensive on products sold at veterinarians.
I have always been delivered the day after the order (placed before noon)
Be careful though because some products are more expensive than in supermarkets

Tip for consumers:
Never had a problem with my orders since 2013

Products used:
Cat food and litter

Service
Value
Shipping
Quality
Thumbnail of user demetrisb1
2 reviews
6 helpful votes
January 9th, 2020

3 damaged deliveries, poor communication skills, not even able to understand the problem and properly communicate their views

Thumbnail of user terrya161
2 reviews
0 helpful votes
January 6th, 2020

Recently I tried ordering food for my cats and a dog from here. Looks like it is tasty and my pets adore it because they eat it till the plates are empty. Thanks for the quick delivery!

Thumbnail of user paulh161
16 reviews
34 helpful votes
November 5th, 2015

Every day I eat dog food because it's cheaper and my ex wife took all my money when we got divorced. Jokes on her because I found the bargain!

Tip for consumers:
If you eat the food you might vomit every 5 or 6 days but thats ok.

Thumbnail of user sophiew12
2 reviews
3 helpful votes
February 18th, 2016

This is a EU based site has a large range of pet products including food, beds, toys etc.
I have bought a variety of things for my dog on different occasions and have been satisfied with the shipping speed, prices and overall quality of the items.
They provide free shipping for orders over a certain amount (varies per country) and it isn't hard to find things to fill up your basket since there are a lot of great offers available.
They also allow you to collect points on your purchases and then exchange those points for a free product to be added to your delivery.
I recommend this site for any pet owner in Europe.

Thumbnail of user sunt2
15 reviews
26 helpful votes
October 2nd, 2015

Zooplus makes great discounts and I quite like the fact that all my orders come to my door with no post fees. So I just stack up my cat's food for half a year each time in cans and dry foods both. There are also great deals in animal snacks and toys, one thing I'd like to see is the same variety applied to litters, there seem to be no crumbling wooden pellets still.

Tip for consumers:
Wait for the bundle discounts on large amounts of shopping.

Service
Value
Shipping
Quality
Thumbnail of user andres238
5 reviews
2 helpful votes
December 9th, 2015

Mon chat a 15ans, il a besoin d'une nourriture adaptée. On peut trouver celle-ci dans des magasins spécialisés comme Tom&Co mais le double avantage de Zooplus c'est une variété de goûts très large et des prix avantageux avec une livraison gratuite. Je suis heureux pour mon cher $#*! d'avoir découvert ce fournisseur.

Thumbnail of user guillaumed11
5 reviews
15 helpful votes
December 18th, 2014

After trying several pet food suppliers we were happy to find zooplus.com as we need specific food for our sensitive british bulldog and they provid it at interesting prices.
We use their service for now 2 years and we were never disapointed, even when i made a mistake after our moving (wrong adress, my fault) they resent us the order with no additional cost.
They send all over Europe i presume ( zooplus.co.uk for GB locals)

Tip for consumers:
If you order from ZooPlus search for promo / discount coupon first (like free delivery) there's often special offer but not automatic

Service
Value
Shipping
Quality
Thumbnail of user benh60
4 reviews
1 helpful vote
May 9th, 2015

Our dogs love the tripe from here - can't find anything that offers the same value. The loyalty scheme is good as the redemption options are tailored to your needs. Quick delivery and very quick customer service.

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