Zeetron

The Zeetron staff was great. They got back to me in a timely manner and were very helpful... at first. I did a color swap on my iphone 4 and everything was fine for the first few days. Then I dropped my phone on carpet in my bedroom and totally lost signal. I had to remove the back and just keep touching stuff until the signal finally came back. When I emailed Zeetron and they said swapping the case has nothing to do with the signal, even though you have completely dismantle the phone to do the swap. Really? I finally ended up putting electrical tape inside the phone to keep the signal from dropping. Now the home button is chipping and Zeetron advised that fixing this requires take the entire phone apart again. No thanks. I went and bought a new iphone yesterday. Never again.

Cracked the glass on my Ipad and dented the metal at the corner. Not only did they fix the glass, but they "undented" the corner. Great repair looks like new. My only minor criticism is that they couldn't take credit cards that day, I had to run out to get cash. Other than that, the service was great.

I sent in my iPad after it fell and craked the glass. Till I got it back was 3 weeks or more. From the glass the broke my volume Botton. Then the lost the home Botton. I go to it up it's a black Botton. (iPad is white). Till they did me a favor after trying to get me to ok a black Botton on a white iPad which they broke/lost. Now it's all falling apart. And they only wanted cash. Now I know why. It's a waste of money to go there!$

Had a great expierence with swap.com! Great prices and prompt shipping! Very happy shopper right here! I will be shopping swap.com in the near future! :)

Everything went according to plan except that the magnetic screwdriver werent magnetic, which kinda ok), but i didnt get a flat head and thats what i need to get everything off to put the screen on if i could get new parts or my money back thatll be awesom

I ordered iPhone 4 back cover glass, received in a bubbled padded envelope and it is brand new but BROKEN. I tried couple emails sent with pictures but received received no reply.

Monday i asked when my order would be shipped, they said monday, tuesday i asked them again and they said tuesday, same on wednesday, and on thursday the said my order was a fraud and was sent to the fraud dept. I paid like 260 dollars for having it overnight shipped to me, but NO.
Wonder when I will get it or if i will get it:-(

If i don not get it i will choose http://www.iphone4whitekit.com/ instead.

I like their website and it is very easy to order from their website.

Everything went according to plan except that the magnetic screwdriver werent magnetic, which kinda ok), but i didnt get a flat head and thats what i need to get everything off to put the screen on if i could get new parts.

I spent $40 on a 3GS screen... Low and behold it stripped the digitizer. $200 later I have Siri. Amen Apple. $#*! ZEETRON!

After spending a few months putting up with the cracks in my iPad screen I figured it was finally time to take it in and get it repaired. I found zeetron through google and brought my iPad in to their store on coney island avenue. The gentleman at the store was courteous and professional, the rates were reasonable and the iPad was ready to be picked up the next day as promised. What more could I ask for?! A+ highly recommended!

I ordered a new iphone 4 screen and after installation it lasted about a day and quit. The girl I installed it for worked for a daycare and couldn't be without it in case they had an emergency. I didn't have a spare screen and she had to go to another shop to have one installed. I have tried to find out what I need to do to get a refund and Zeetron will not get back with me. They have ignored about three emails I have sent them. I was worried about the screen when I pulled the plastic off the back right before installing and it had a big thumbprint and glue splattered on it.

I think zeetron definitely cleaned up their act, reading from previous reviews. They have great customer service now now and responded to my messages within a couple hours. They shipped out my DIY white iphone 4 parts oen day shipping. Reading a bunch of bad reviews from various sites, I was questionable going in but now I can say confidently that this site is well worth it. The prices are among the cheapest available and they have great stuff.

I was in a desperate situation waiting for an iPhone 3Gs replacement part, promised to me by another company. One full week later I still didn't have the part. I called Zeetron late in the day on a Friday. They found the part and got it to Fed Exp in time for me to receive the replacement by Saturday Morning! Who does that anymore? These people not only cared about my problem, they went out of their way to help me.

The worst service and parts selling... DO NOT GO there...
And all the parts and services are so expensive... NO Worth! You can find the same kind the quality and stuff from ebay or amazon with 5-10 times cheaper.

Great service! I sent my phone in with a broken screen and home button, and i get it back brand new! Thanks for everything =]

Worst company ever. Don't trust them. You wil never get your phone back if you send it to them. It's a scam. I'm persuing legal action at this point.

I ordered the blue color swap online through their website and shipped my phone overnight expecting "fastest turn around on the web" as their website advertises. They charged me $40 for return shipping which their site advertised as free overnight return. I called and they refunded my shipping cost, no problems there. Then I watched for 3 days as my order status was stuck at awaiting fulfillment. Curious I called to find out why my phone had not been swapped and returned to me. I was informed they were out of stock on the parts to do my color swap and offered me pink, to which I passed(I ordered blue for a reason). Being told they would have the parts in the following week, I reluctantly agreed to wait. After multiple calls to check the status on their parts delivery which I was continually told was on going to be on time until that day finally came where I was told it would be the next day. After hearing that 2 days in a row and 2 weeks had passed they still did not have the parts in stock so I asked for my phone to be returned to which they agreed and emailed me a fedex tracking number. Anxious to get my phone returned to me I checked the tracking number the next morning only to find out that my phone was still in their repair center waiting to fulfill my order (that I had already cancelled and asked for return of my device). After finally speaking with the owner my phone was returned and repaired for a discounted price but still black(glad I spent $30 to overnight my phone plus the cost to be repaired, when I could have had the same thing done locally and not been without my phone for 2 weeks before xmas). I would not recommend use of this company. I was told that there were 200 orders ahead of me waiting for the blue color swap and if I had been waiting 2 weeks then how long had the 200 people ahead of me been waiting. If you're out of stock on parts then update your website to say such a thing, like most sites do. There communication was very poor, had I not been proactive with my device I'd probably still be waiting. Then after posting a review on their website its been two weeks and the negative review was not even posted after it went for review. STEER CLEAR FROM THESE CROOKS.

I originally placed an order for a part they sell on Amazon. The tracking number for it was showing a message that was very confusing, so I emailed them. Customer service responded to me within the hour on both email and livechat. They said that USPS seemed to be having trouble on their end, so I contacted the postal office and was told the address was wrong, but it wasn't their fault. Jenna bared through all my emails and happily refunded me the package when after the product warranty expired, the item was finally returned to sender. They even offered me a small discount on my next purchase. I'll definitely look up Zeetron again when I buy from Amazon.

DO NOT EVER BUY ANYTHING FROM THIS SITE!
It was the worst mistake I've ever made. I decided to buy a "Do it yourself kit" for my iphone 4. I paid 100$ and I received it, the color wasn't what I expected, so I returned it, after 10 days I sent them an email for the refund, they asked me for my tracking number, so i sent them a picture of the receipt and never heard from them, i wrote another email, asking why I never received my money back, and they just said they didn't receive anything. I ended up with NO money and NO kit.
THEY ARE PLAIN THIEVES!

I had a really pleasent experience with them. I sent in my phone and they fixed the screen and shipped it back to me all in within 24 hours after receiving it. I can't complain, they did their job.

Horrible service, no phone support. I have received no communication from them whatsoever. They have had my iPod for 4 weeks now. Really dissapointed. I just hope I get the thing back at this point. Their website has a bunch of confusing information regarding return shipping.

When I received the DIY kit the pentalobe screwdriver was chipped and would not remove the first two screws. I called to get a replacement pentalobe and no one would answer the phone. I sat on hold for multiple hours just to be hung up on. When I repeated this process a couple of times I finally spoke with a very rude lady on February 3,2012. She stated that she would ship a new screwdriver and that it would arrive on February 6,2012, today is February 8,2012 and upon tracking the package I found out that it only left Zeetron February 7,2012. Still no pentalobe screwdriver. I ended up borrowing one from a friend and successfully installed the front assembly just to find out that Zeetron sent me a back assembly for the wrong model. On top of this, the front and back assembly were two different colors. When I called to report that the wrong back assembly that was the wrong color had been sent I received the same run around as before. No one would answer the phone and someone actually picked up the phone and hung it up again. After lots of persistence I finally spoke with the same rude lady as before. She stated that they do not even carry the color that matches my front assembly. "There is nothing I can do" she said. She asked if I wanted to return the back assembly for a refund because they could not match the color. I accepted. What a nightmare! In the package I received there was a broken part, an incorrect part, and a part that did not match in color! Then there was no one available to help me with these problems! These problems still have not been fixed! I will NEVER order from Zeetron again and I would suggest that no one else should either. I have found a matching back assembly through another online retailer, no thanks to Zeetron.