But if you need to contact customer service, prepare for a wait. (in 203 reviews)
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I sent designed a custom mug for my father's retirement through Zazzle and couldn't have asked for a better experience. Customer Service had some questions about the design, emailed me quickly with them, responded in no time, and I had my mug a day before the ETA.
If you're looking for a someone to make you a custom mug, don't even bother looking anywhere else.
I use Zazzle to put my own designs on shirts and mugs. Fast turnaround, high quality, no minimum order. Many other customized items available - ties, hats, wallets, water bottles, mouse pads, phone cases, etc, and more items being added frequently. You can choose from thousands of designs available on the site or make your own.
We play cards with friends. When they saw our Zazzle cards they were enchanted by the artwork and really like the size of the suits and numbers on the cards. We bought some for them as a gift.
everything was perfect and made very easy to follow a baby could do it with ease. And customer service was great they made what was a already hard task very easy for me to do. It took no time to do order and receive the finish product PERFECT!!!!. Thank you Zazzle for helping to make my mother's birthday celebration a success. Every guest that received a invitation was very impressed with the work that Zazzle did. I will never shop in a store for invitations, mugs, hats, printed tee shirts, ect. ever again. I'm a customer of Zazzles for life.
I am very happy with my sisters business cards and so is she. The pearl paper is great for someone who wants to add a little shine to their cards or paper or as well that want to brighten up a color on the existing image on the cards . The customer service is great, I had called in for some help and the lady gave me great advice on how to fix the cards so they come out perfect and so they did ! I will be ordering more cards and flyers soon !
I had to contact customer service regarding my first order and they were wonderful! Second order was perfect as it was. I couldn't have been any happier.
I had not ordered from Zazzle before, but liked one of their designs and found myself personalizing it for my granddaughter's birthday. After ordering, I checked reviews. I was worried because of negative postings. So I ordered another set of invites from a well-known company. Not only did I receive the Zazzle order on time with excellent communication from them, but when we received the "other guy's" invitation, my granddaughter said she liked the Zazzle invite the best! So the Zazzle product was, by far, the best! I will order again.
Ordered two mugs for my parents birthdays. Each one was a different color to coordinate with the picture of each of my kids that I put on them. Site was easy to use and mugs were great. Picture quality was sharp and they were shipped quickly. They were packaged well and nothing was broken. A great site. I will definitely use again! :)
Forget ordering fancy envelopes because the free ones are junk, like V*******nt! The invitations come with top quality envelopes that will not embarrass your company! We ordered a large number for a company party and were very pleased with the quality and design of the invitations. They are just perfect! I made a mistake in customization and the staff contacted me to warn me that it would print less than perfect. They walked me through the process of fixing my mistake and then within one day the order was on it's way to being printed. Perfection!
Zazzle has come through 99% of the time for my purchases. The one percent it is lacking is from one product that didn't come through very clearly from customer service. Otherwise, I have had excellent products made along with so many types of options.
I ordered a custom messenger bag through Zazzle. I found them originally through a Google search and was a bit hesitant to shop through them as I had never heard of them before, but I'm glad I did. I found a few other sites with similar bags, but none of the other companies had an option to customize anything, so I opted for Zazzle.
The customization process was very easy and quick, and the best part is the bag actually looked exactly as I expected it to! It took about a week and a half from when I ordered to when it arrived, which is pretty good for a custom item in my opinion. They provided shipping tracking, so I knew exactly when to expect it.
It was a great shopping experience and I would not hesitate to order something from them again in the future.
Tip for consumers: If you like the option of customizing things to make them more a reflection of your personality and style, I highly recommend this site.Ask Becky about Zazzle
I have created over a half Dozen Mugs with Family pictures and the Quality of the Product and Printing has always been Excellent..
We ordered our invites from zazzle and were extremely pleased. Customizing them was a breeze and they turned out great. I didn't realize either that with my order I received 10 free invites, just in case. Great service that did excellent work.
The product quality surpassed my expectations! I ordered cards for a baby shower and a few days later ordered a customized baby onesie and bib with a photo I took on it. I was amazed at how the photo turned out on the cloth! It looked no different than being printed on paper! Will definitely use this site again!!!
Tip for consumers: I prefer the website over the mobile app. Was able to view more products with easier navigation on the desktop website.Ask Kimberly about Zazzle
First time using site! Ordered baby shower invites which are adorable! I realized after placing order there would be delay in receiving due to a holiday weekend. The support staff was able to help rectify my mistake and went out of their way to make sure a new order arrived in time at my doorstep! So appreciated customer service help! The caring professional manner which they showed me was outstanding and I look forward to being a repeat customer!
I ordered T-shirts for my granddaughter, one ran a little small and they replaced it immediately. The specialized t-shirts look AWESOME!!! I can only recommend this company and you will find items that you can not find anywhere else. They also have the best customer service!
We have searched extensively for the perfect template for our business cards. I even tried (unsuccessfully) designing our own cards.
I went to the Zazzle templates and quickly found the perfect one!
Zazzle's printing and order fulfillment was excellent. I have reordered the same cards since then.
This was only the second time I've used this site, the first being a few years ago. I needed two baseball caps and every place I checked had minimum amounts required. After designing my own hat :) I called customer service, honestly doubtful i could get them in time for our trivia tournament. Reached a rep immediately and he suggested expatiated shipping would get my hats to me by the 24th. They arrived on the 17th! Beautifully done. I do a lot of on line shopping and was 100% satisfied with this transaction.
I am a HUGE internet shopper, and Zazzle was the BEST place for me to find all of the posters I needed for our up and coming religious education classes. They were packaged very professionally, and shipped and received in less than 4 days! Very satisfied customer! I will be back!
I ordered some buttons and didn't realize my old mailing address was saved from my last order. I paid for expedited shipping. When I received the confirmation that my order was ready to ship the next day, I noticed the old address. I called right away and the customer service rep was so pleasant and helpful! Zazzle printed my order again at no charge to me and shipped it to the correct address! Definitely a happy customer here!
I saw a shirt that I wanted and ordered it. It got here in less than a week. That simple. There were several color choices and a wide range of sizes. The fabric is super-soft and comfortable, and it stands up to my washing machine well. What more could I ask?
I just ordered a baby blanket and a pillow with a picture of a pea$#*! painting I took with my phone after I couldn't find the right set online anywhere that matched my color scheme. I was afraid it would be pixelated or the colors would be off, or it would just be poorly made... and boy was I worried for nothing. They came out PERFECT!! I am SO happy with them. I also ordered a custom mug with pics of my kids that also came out great. 100% Satisfied:)