Z57 has a rating of 1.65 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Z57 most frequently mention customer service problems. Z57 ranks 487th among SEO sites.
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I had read some review of the company AFTER I got started with them. I was scared out of my mind after reading most of the reviews. It started off good for me with Z57 though, so I kept an open mind. I am using them mostly for lead-generation whereas before I was using Zillow and Homes.com. I have to say, I am pleased. Cost to benefit ratio with them versus others I have used is stellar.
I was with Z57 for over 2 years, they con'd me into leaving the current provider that cost me $997. I had consistent issues they the website and constant changes being made without approval ending up in the site being no functioning at times. I called customer service 100's of times to have fixes made. The promise of clients and web changes always ended up with a big zero. If I could give a negative star review I would.
I was with Z57 for over 2 years, they con'd me into leaving the current provider that cost me $997. I had consistent issues they the website and constant changes being made without approval ending up in the site being no functioning at times. I called customer service 100's of times to have fixes made. The promise of clients and web changes always ended up with a big zero. If I could give a negative star review I would.
I had to wait 8 months to get out of my contract, counting down the days even had it set on my calendar and they even made that part a convuluted mess. My website has NEVER been right since day one, fixes are difficult to non existing and then ooops it reverts back. Such a HUGE waste of money. Glad to be done with them.
Giving credit where credit is due, they did do a great job at updating Facebook.
Couldn't even add my social media links to the website when requested months ago. I told them what web address to use & never got that changed. Great at ignoring everything! These people are crooks! My last month the bill went up.
I was working with them from 9-2019 till 3-2020. Once I asked for my account to be closed. The employee I was communicating with quit. So even with proof of the communications. They still demand money.
Tip for consumers:
They will lie, and cheat you
Products used:
Social media
No joke, I've been painfully paying for this s#! T service for a year (170/mo) down the drain. If I could give a negative or zero stars this would be the one product in my lifetime I would score below 0
Here is how the experience started... I get a call from some smooth sales person that promised the world and my dumb a$$ fell for it. Well, actually it wasn't love at first site but I went for it hoping half of what he promised was true. As a REALTOR I can always use more clients and leads. Within the first 3 days I asked to cancel I was directed to the sales person who started cursing and we had a huge argument over the phone, than he gave me his personal number to go over additional promises which never took place. The customer service suck, every time I spoke with someone was a new employee, except for one who over promised as well. This special "agent" has been there for two years and personally promised results and handle my concerns, never did I hear back from him again. At some point some new sales person calls me to sign up for the service I'm painfully paying for.
My mistake was not checking the online reviews prior to signing up, but after I did I was shocked to find out how poor their reviews are and that's why I tried to cancel with the 3 day window.
Maybe there are few people that benefit from this but as you see the majority don't... Don't be like the other 1 STAR reviews, don't fall a victim to this company.
Although Z57 promised me over 200 leads a month over the course of 12 months I have had two conversions. I think all of the lead generators provide poor quality leads.
The social media group provided a good mix of content so no complaints.
If you do sign on be sure and get them to put in writing that you can leave with your URL without paying a $100 transfer fee. After all you paid for it to begin with.
I cancelled my Web Site as of 12/19/19... they continued to charge my Charge Card WITHOUT MY PERMISSION. That should be illegal. They haven't refunded my money yet. I would never recommend anyone using them.
I had read some review of the company AFTER I got started with them. I was scared out of my mind after reading most of the reviews. It started off good for me with Z57 though, so I kept an open mind. I am using them mostly for lead-generation whereas before I was using Zillow and Homes.com. I have to say, I am pleased. Cost to benefit ratio with them versus others I have used is stellar.
This is the worst company I have ever done business with! All promises take your money nothing in return! To call them never anyone in their office is always closed. I have been requesting over 22 times for them to stop billing my card and cancel their terribble service never provided. I STRONGLY ENCCOURAGE NO ONE TOO DO BUSINESS WITH THIS COMPANY!
This company sucks Horrible horrible horrible horrible horrible horrible horrible did I say horrible?
My Contract clearly states I can cancel with 1-month notice I have been trying to cancel since January
"Terrible Company! I have sent dozens of requests to cancel my service for non-performance!"
WHY HAVE THE OWNERS OF Z57 not had a visit from law enforcement
I sign inn with them, no help they didint worried about me, but their billing department was the best collecting your money
I found out about Z from a friend that lives in SD, Cali. I am newly licensed in Ohio and was super eager to hit the ground running with my real estate business. The initial setup was easy enough after we got all the details hashed out. Moreover, I have been getting leads, and that is why I tried them out in the first place. I had a few follow up questions and have gotten great assistance when needed--so I have no reason to not continue with them. Great service for anyone I think looking to take their business to the next level and needs some professional help.
Tip for consumers:
Make sure you are clear on what you want. Or at least be willing to speak with the rep about their ideas of what you could benefit from. There are a lot of product and service offerings so figuring out what you need can be a the hardest part.
They have not provided an adequate product. Their customer service is trash.
Their customer service is the worst! I have been trying to cancel since January. I agreed to stay through the end of my contract despite my great disdain for this product. I was told in April that my account was canceled when my contract ended. I was just charged $450 and I have literally been begging for someone to call me. My first request was a week ago and I was told an account manager would reach out to me. Nobody had so I reached out again and I was told someone would call me the next day by 12. Due to COVID nobody answers the phone calls I have made and my last email subject was Re: I NEED ASSISTANCE | NINTH REQUEST. They told me they would honor the cancellation I made on 5.28... but that is the completely wrong date. What "Honoring" my 5.28 request means is that it will be reviewed for 30 days, and then there will be another 30 days until my last payment in JULY! I was told by Brian and Tanner that my account was canceled after my final payment. They do not want their clients to be happy they just want your money. I gave them at least 10 opportunities to redeem themselves and change their service and they failed every single time. What I want now is to stop anyone else from wasting their money. I have moved over to Agent Elite... They call me and check on me, they update when I request it, they offer me ideas, their customer service is amazing! And they are a 3rd of the cost!
Z57 is creating more problems than solving.
Trashy leads. Worst than any words can describe! No accountability. Complained many times and no one cares. Called to cancel and they scheduled me 3 months later to talk to someone to discuss about cancellation. IT IS A SCAM! The people who works there are SCUMBAGS!
Like the majority that have complained on the better business website and multiple other reviewers thats was a magnificent waste of time money and effort. Was a lie from the 1st marketing phone call.
Have never generated a lead from the SEO thats an additional $299 a month plus thety mislead me about the website creation.
These guys (and gals) are knowledgeable, prompt and patient with my myriad of questions. They've not only helped me with real estate marketing, but they've made me feel proud of the sites and profiles where I am directing my clients (and which I had no time to maintain on my own). All around great company!
Tip for consumers:
Don't be afraid to ask questions and be honest with what you know, want and need. These guys are really professional and will help you and walk you through the process to get everything right for your particular circumstances (I held back at first because I didn't want to sound stupid about how little I knew, and it kind of complicated things--but they were ever patient and kind with me!)
I was contacted by a sales rep that guaranteed me results and also gave his personal cell phone number in case I was unhappy, he was going to take care of me the entire time personally. A few days after giving them $368.99, the rep disappeared. His number went to an empty voicemail. I contacted their customer service about him and they said they will not speak to you after you sign up. This was their rep telling me this. I told them my website and Facebook ads were extremely messed up. Being a Realtor in Missouri, I did not need to advertise apartments in Spain. There click ads brought you no where, and the ads were so misaligned they could not be read. Once I finally spoke to some one "my account manager" I was told they were going to fix it all. A week or so later I was contacted by another rep whose job was to perfect everything. His first question was why and I not doing anything with their advertising tools. I explained nothing works. He apologized and said I would not be charged, even though I was. I called Capital One and explained the situation. They refunded my money and sent a dispute to Z57 saying they wanted their side. They never disputed the charge and Capital One received the money back. Now they are still trying to take $169.99 as a month charge even though Capital One has blocked every attempt. I received and email today saying I was going to be sent to a collection agency. Which will directly affect my credit rating, which is very good. Capital One said they will send the dispute letter and their resolution to the credit bureaus but that doesn't stop the harassment.
Do not switch to this site maintenance provider. They are terrible!
Two months the sales person worked me to get me to switch to their services.
The next day when I tried to contact my personal customer service rep to relay all the changes and updates I wanted... he left the company suddenly... don't worry, we'll assign you a new rep. I never heard form any person ever again, over a year of attempts with no response other than someone will reach out to you shortly... no one. They should be shut down for fraud!
This people are professional trained scammer. They are very convincing you have great their site is and all the leads you gonna get "Bull$#*!" in the world they're better than others. And on top of that they try to even give you their "personal numbers" that in case you have an issues you can reach to them. They say don't worry you will have so much leads that you won't know what to do with. They take your money and block/ changed that " personal number " really quick and that the end of that. Poowooof your money disapeared with no leads. When you contact the new rep they even swear that they never heard of that name or number. Don't sign up if you care more about your money and I know you do more than these MONKEYS do. I was to cancel with them the same day they cleaned my account. Bank Of America is fighting for me. Hopeful they will get my money back. NO LEAD JUST TALK.
Horrible company. They are crooks. The salesman sells you something completely opposite of what the company does. There services are very poor. Very slow. The staff are all unprofessional. They told me i will have a 2 month trial period. Then they bill me the first month. And they bill me the last month when leaving. Both these bills were undisclosed. I lost over $400 using this company and was a complete waste of money.
I wish I would have read the reviews! They overcharge destroy your business and rip you off! Enough said run while you can since they will never let you cancel! Dont go down the rabbit hole with z57!
Z57 had my website for 10 plus years. When my email server crashed 8/1 I. Called them for help. They said they would get on it and get back to me. On 8/19. I told them to forget it and refund me for august and to cancel services. Since I had called every day only to be told they were working on it and then to be told by Yvonne. They would not do anything! I received a call from them the next day asking me to give them another opportunity they would fix it. I agree to give them one more week. Now 2 weeks later. Megan informs me there are going to do NOTHING. QUOTE. WE DONT SERVICE EZMAIL ANYMORE SO WE WILL NOT BE DOING ANYTHING! Why string me along for weeks? Poor management and sorry service. Run away from this company as fast as you can. VERY. DISHONEST
Do I have to give 1 star? Terrible company, offering nothing much for a lot of money. Very aggressive salespeople, lots of fine print in the agreements. The BBB lists many who have complained, wanting a refund, and got caught up in the fine points of their customer service agreement. Stay away from this outfit!
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