• Wickie Pipes

Wickie Pipes

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Overview

Wickie Pipes has a rating of 3.53 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wickie Pipes most frequently mention customer service. Wickie Pipes ranks 69th among Vaporizers sites.

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How would you rate Wickie Pipes?
Top Positive Review

“The best website for all your smoke needs”

Narek M.
6/10/15

Really the best web site for pipes. I smoke a lot of differenf stuff so I use their web site pretty often. They are the leading store in their industry and have every new and unique pipe. They are also the first to get most stuff when it just comes out and have the best prices so I don't even need to shop around. Other web sites won't have it or if they do then they probably bought it from these guys so they sell it for more.

Top Critical Review

“Wrong product!”

Jamie H.
1/17/23

I ordered a particular pipe but got a similar sub-standard pipe instead. Customer Service is non-existent. This company is horrible. I've called multiple times and e-mailed them. They could not care at all. I would highly recommend you spend your hard-earned money elsewhere. This place is the pits.

Reviews (53)

Rating

Timeframe

Other

Thumbnail of user narekm
3 reviews
0 helpful votes
June 10th, 2015

Really the best web site for pipes. I smoke a lot of differenf stuff so I use their web site pretty often. They are the leading store in their industry and have every new and unique pipe. They are also the first to get most stuff when it just comes out and have the best prices so I don't even need to shop around. Other web sites won't have it or if they do then they probably bought it from these guys so they sell it for more.

Thumbnail of user jamieh699
2 reviews
0 helpful votes
January 17th, 2023
Verified purchase

I ordered a particular pipe but got a similar sub-standard pipe instead. Customer Service is non-existent. This company is horrible. I've called multiple times and e-mailed them. They could not care at all. I would highly recommend you spend your hard-earned money elsewhere. This place is the pits.

Tip for consumers:
Stay away!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user joj57
0 reviews
0 helpful votes
June 12th, 2015

If i can give you an endless amount of stars i would. Cool site and friendly customer service. The only site with so many selections. Enjoying my wickie everyday.

Thumbnail of user danialg10
1 review
1 helpful vote
March 24th, 2023

This website is a scam stay away! I place a order over 3 months ago they charged my card took my money they have not sent me the order & not answering the phone.

Tip for consumers:
Stay away this site is a scam they take your money with no service or to send your product.

Products used:
journey pipe

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterw62
0 reviews
2 helpful votes
June 23rd, 2015

Feeling ripped off - Purchased a pipe 14 days ago. The order is still being "processed". No response to emails. No response to request to cancel the order. Nothing. I don't know why all these other reviews are so positive. I am pretty sure I'll fall into the "paid my money and got nothing" category. Next step will be to contact credit card fraud people, as well as these guys suppliers. I'm sure the suppliers would like to know how they are being represented.

Thumbnail of user davida146
0 reviews
0 helpful votes
January 20th, 2015

Actually i have a question what is the number to be able to talk to a Representative that can answer a couple of question cause the number on the page dose not work it all no one ever answer please and thank you.

Thumbnail of user wickiep
Costumer S.

Hi David, please note our entire system was in update hence our phone system was not working properly. However, we are happy to say that our update is complete. Please call at your convenience between 8am-8pm pacific time, Monday-Friday, and we'll gladly assist. Thank you.

Thumbnail of user davidb277
0 reviews
0 helpful votes
May 7th, 2015

WickiePipe is without a doubt the best online pipe store there is. I absolutely love them! I had a very small issue with one of my orders and needless to say, it was resolved the very best way possible. I also appreciate the personal touch when it comes to their customer relations. WickiePipe is nothing short of class as far as customer service is concerned. Their product selection is second to none and their shipping times are fantastic. I can't say enough about how much I appreciate having WickiePipe around. I'm definitely a customer for life and I'll be purchasing more pipes (and other smoking supplies) in the future. WickiePipe rocks out loud!

Thumbnail of user tonayj
0 reviews
1 helpful vote
June 13th, 2015

I ordered one of their wickie pipes and i was very pleased with the overall quality and build of the product. Shipping was very decent and the price was very worth it. Will recommend and shop again.

Thumbnail of user shaynet1
0 reviews
1 helpful vote
October 8th, 2014

THE ABSOLUTE BEST CUSTOMER SERVICE! I had ordered from their site and had a slight shipping issue. Not only did they upgrade my shipping they also gave a bonus gift for the slight inconvenience. I've never ordered from someone so customer dedicated and i will be sure to bring all my glass needs back!

Thumbnail of user gougoa
0 reviews
2 helpful votes
June 14th, 2015

My capule pipe arrived fast fast shipping service. A little bowl poky tool, i think it was a gift. Smoke up stay up wickiepipes thanks :)

Thumbnail of user avetisp
0 reviews
0 helpful votes
June 12th, 2015

Hands down the best website for pipes and vaporizers. Awesome customer service!

Thumbnail of user nathana98
0 reviews
1 helpful vote
October 23rd, 2014
Verified purchase

WickiepipesI has some of the worst customer service I've ever dealt with. I got a brand new item from them that did not work at all and they basically told me tough $#*! go through the manufacturer. After point of sale they do not care about their customers if they did they would have returned the item I bought at least exchange it which they did not even offer to I strongly recommend to stay away from Wickiepipes.

Thumbnail of user terryb86
0 reviews
0 helpful votes
December 9th, 2015

Ok here's my update to my last review about wickiepipes.
I finally received my pipe, extra screen, and 9 inch extension tube for my fumo pipe.
I am still waiting on the glass bowl which I was told would be in last Friday or today Monday Dec 14.The pipe etc are top notch and I am very happy with this purchase thus far.
Wickiepipes needs to work on there website and list items out of stock if they don't have them at time of order.
Would I order from them again? Yes but I will place a call first to make sure they have what i want to order in stock. I noticed some posters stated that this company doesn't pickup there phone or call back. I have to say I didn't have that problem.

Tip for consumers:
Make sure you call before you order to see if your pipe is actually in stock as website doesn't give info.You would think they would as most sites do.
Final update -Spoke to wikiepipes tonight was a callback to me.Glassbowl has shipped.Yeah!!! Very happy with this purchase the fumo pipe kicks $#*! .Thank you Wikiepipes wasn't happy when I innially wrote my review for this company but I must say I love the pipe I received it was well packaged and they were prompt in returning my calls.

Service
Value
Shipping
Quality
Thumbnail of user armf
0 reviews
0 helpful votes
June 25th, 2015

Best customer service and best selection.
I have been buying from WICKIEPIPES for many years and was satisfied with my orders every time. Their selection is up to date and unique. Whenever I order something I get a WOW from my friends. Thank you again for an amaizing website!

Thumbnail of user blairm37
0 reviews
2 helpful votes
November 7th, 2014

First and last time I use this site. My order has been "processing" for a week now. After being assured by a rep on monday that there was a problem with their computers, my order would ship by the next day. Four days later, same problem, only now their phone number goes to voice mail for the last 2 days and it's full! I sent an email which I'm still waiting for a reply. Save your time and money and look elsewhere.

Thumbnail of user wickiep
Costumer S.

Hello Blair, we apologize for the inconvenience. Please contact us as soon as possible to resolve this issue with you. We we're unsuccessful of locating your account. Thank you

Thumbnail of user eddier16
1 review
3 helpful votes
October 24th, 2014
Verified purchase

Pony express by mail, takes a month to ship this will be my last order I found another web site that has the same stuff shipping is fast. To bad wickie pipes someday when you all get your act together give a call

Thumbnail of user timr32
2 reviews
1 helpful vote
October 22nd, 2014
Verified purchase

I bought a vapor pen, and a month or so later some of the pieces failed. The WickiPipes agent I spoke with sent me replacement parts at no cost, and said "Sometimes it's not about the money." Excellent! How refreshing to receive such outstanding customer service!

Thumbnail of user shovonnep
0 reviews
2 helpful votes
April 6th, 2013

So far, not good! The order process was smooth as silk. HOWEVER... they sent the wrong item...$60 worth of the wrong item. They have my money but won't reply to my emails or contact messages on their site. They say if you have a problem contact them within 72hrs... how do I do that when you won't respond to me... and the phone contact is a joke. Nothing but a recording - no warm bodies to speak with. I'm feeling duped and not happy about it. I'm gonna need my $60 back or the actual item I ordered - no bait and switch allowed here!

Thumbnail of user tomb116
0 reviews
0 helpful votes
October 23rd, 2014
Verified purchase

WickiePipe is awesome! I really enjoyed my product and shopping experience. I did have a question about a product and the gentleman was really helpful and guided me towards what I was exactly looking for. 5 star service. Will definitely get more business from me in the near future.

Thumbnail of user robertr94
0 reviews
0 helpful votes
October 22nd, 2014
Verified purchase

Purchased item and it arrived quickly. Had a issue a year later and even though they didnt carry item anymore they were still able to help. Will definitely purchase from them again. Very Happy.

Thumbnail of user jayj32
0 reviews
0 helpful votes
October 22nd, 2014
Verified purchase

This really is my favorite website to buy from. They have reasonable prices and great delivery time. Not to mention they gave me a couple free little stuff like a lighter and hemp wick. All in all 5 out of 5 in my opinion

Thumbnail of user da9909
0 reviews
3 helpful votes
May 23rd, 2013

I ordered almost 2 weeks ago, and on their website it still says my order is being processed... 3-7 day shipping my $#*!, complete bull$#*!. If they are having difficulties, let customers know, these $#*!s don't even respond. I've emailed them and tried contacting them through the website and nothing. STAY AWAY, these guys are complete amateurs and they SUCK! HORRIBLE CUSTOMER SERVICE!

Thumbnail of user salpyn
0 reviews
0 helpful votes
October 23rd, 2014
Verified purchase

Perfect thus far. Great quality products and they ship fairly fast.

Thumbnail of user sams160
0 reviews
0 helpful votes
October 22nd, 2014
Verified purchase
Thumbnail of user josephi46
0 reviews
0 helpful votes
October 22nd, 2014
Verified purchase

This is the worst or on the net. I would not recommend to say to anybody.

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