• Wholesale-Flights

Wholesale-Flights

Overview

Wholesale-Flights has a rating of 4.78 stars from 455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wholesale-Flights most frequently mention business class, great deal, and customer service. Wholesale-Flights ranks 14th among Travel Search Engine sites.

  • Service
    72
  • Value
    72
  • Shipping
    10
  • Returns
    8
  • Quality
    71

What reviewers want you to know

Positive highlights

  • I will continue to use Frank for any further travels and I hope the customer service always stays the same.
  • I booked a ticket to Germany with Dennis and he was great as a travel agent.

Critical highlights

No critical highlights yet

How would you rate Wholesale-Flights?
Top Positive Review

“Very easy site for booking”

Miles V.
1/15/22

Very easy site for booking. If luggage information is given in details would be better for customer. Recommend for everyone.

Top Critical Review

“Amateur service and deceptive practices”

I s.
10/1/19

Had simple and minor itinerary changes that the agent' messed up not once but twice and in the process lost fares that I also had tagged on a separate service but regrettably left on the table after deciding to work with these guys! But then this agent' proceeded to blame me for 'making changes' to my itinerary to cause him to loose' the discount fare despite the fact that in the process of making his incorrect changes he had still retained the original discount fares! It was only after yet again pointing out that he made another booking error (with the discount fare intact) that he went back to correct it and of course found third time round that he had at that point lost my discount price. He then had a significantly higher rate quoted and at this point I stepped away. To blame a customer for his own mistakes is seriously amateurish - this was working with the assistant sales manager no less - use at your own risk - I'll never go near them again. I am a multi-million mile flier with two major airlines and have over 30 years of business class travel experience - rarely if ever use such services but again extremely unimpressed with this company. Lousy experience, be warned!

Reviews (455)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (34) travel agent (38) business class (84)
Thumbnail of user marcushall808
1 review
0 helpful votes
February 15th, 2023

Great experience! This is my first time and I am impressed so far. Thank you guys for your support.

Thumbnail of user milesv7
2 reviews
0 helpful votes
January 15th, 2022

Very easy site for booking. If luggage information is given in details would be better for customer. Recommend for everyone.

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Value
Shipping
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Thumbnail of user baileys89
1 review
0 helpful votes
November 30th, 2020

With all that 2020 can throw at us, at least some things are still consistently great. I booked a flight a while back from Wholesale Flights and needed to make change, obviously with our current circumstances. Mike, our travel agent, was easy to reach, and did his best to make use of our paid flights to change to a later date. We have from what I believe is sufficient time to pick a date in the future to avoid a loss of our flights. I'm just glad that he made this process so easy for us, unlike everything else lately. Thank you Mike, talk to you soon about rebooking our trip!

Thumbnail of user theresab414
1 review
0 helpful votes
November 11th, 2020

I booked a flight with them in March of this year and was expecting to be able to travel in November. Unfortunately Covid came around and had to ruin our plans. Fortunately enough, wholesale flights has been with us throughout this whole ordeal. I've called a few times since this whole thing started and they have kept me updated on the status of my flights. Nonetheless, I felt that it wasn't the right time for us to travel so they helped us change our flights to next June. If not for the active updates from this company, we would not known what else to do.

Thumbnail of user alicey18
1 review
0 helpful votes
October 18th, 2019

Frank was in charge of booking our flights with another couple we are traveling with. The way he connected us all in New York made the trip even better. We're traveling from two different cities and it made it that much more difficult to find an affordable and ideally shorter flight for all of us. Luckily he was able to put the bigger picture together and make it smooth and cost efficient. We ourselves travel very often and we highly recommend connecting with Frank if you have something coming up. We know we'll be praising his work to others and he'll be the first we call, the next time around!

Thumbnail of user annac495
1 review
1 helpful vote
January 30th, 2020

They manage the slightest details until the customer is totally satisfied with a variety of options to choose from. The coordinators are competent and super responsive. My next vacation will definitelly be organized with whoslesale-flights!

Thumbnail of user svetlanam30
1 review
0 helpful votes
March 15th, 2021

I was so amazed to use this comoany WholeSale Flights, the agent Yana she was so nice to me, we booked round trip to Europe and was able to save some $$$

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Value
Shipping
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Thumbnail of user michaelw425
1 review
1 helpful vote
February 15th, 2018

Frank has been my travel concierge with this company for 3 years now. He's always easy to reach and goes above and beyond to make sure my booking is always to my preference and expectations. I've had to change my plans in between travel in the past as well, Frank was able to assist me in the best of his abilities through email. Thank you for the great service, this review is long deserved.

Thumbnail of user stephanies364
1 review
0 helpful votes
May 7th, 2018

A great level of service was provided to me by Dan. I booked my ticket a couple of days ago, unfortunately, plans changed and the next morning I had to make an adjustment to my flight itinerary. With his help, i was able to change my return with no fees. Most places surely would have charged me an arm and a leg to do such a thing. I'm glad I got connected with Dan and look forward to many more future bookings with him.

Thumbnail of user wilmal3
1 review
0 helpful votes
November 24th, 2016

I'm done looking all over the place for a better deal. I've finally found the place that could provide not only the best service, but the most affordable pricing as well. The staff at Wholesale flights was more than able to accommodate my travel needs in a timely manner and cost efficiently as well.

Thumbnail of user jamesw384
1 review
0 helpful votes
December 16th, 2016

This is my third time booking with Blake. Always a pleasure to work with, prompt and affordable.

Thumbnail of user susank49
1 review
0 helpful votes
May 1st, 2015

So far so good. I've booked 3 tickets in total now with Dennis and I can honestly say that I am a happy client. He takes care of business in a very professional manner all the while finding me great prices along the way. Thanks Dennis.

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Value
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Thumbnail of user williamh74
1 review
3 helpful votes
September 24th, 2014

I booked a round trip business class ticket with Kevin. At first he had a difficult time finding me a flight because I had my mind set to only a certain amount of airlines. Nevertheless he stayed at the task at hand and made a couple of phone calls to other agencies that he worked with. Eventually he found me a flight that I was happy with and the price was less than other companies I've checked. I would gladly book with him again in the future.

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Value
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Thumbnail of user lorried1
1 review
0 helpful votes
March 26th, 2013

I bought my ticket with Ray yesterday and everything went very smooth and pleasant. Ray took the time to understand exactly what I needed for this trip and he delivered a perfect flight that would fit those needs. He kept well within my budget which just put the icing on the cake. Thank you for your hard work Ray, I will be passing your name along to my family and friends.

Thumbnail of user franko13
1 review
1 helpful vote
September 10th, 2013

It's always a pleasure to do business with Wholesale Flights. Most of my bookings go through Mike and so far, he's been the best travel agent I've ever had. He keeps track of all my info, needs and restrictions so there's really nothing left for me to do at the end of the day but to pick which flight I like. Changing or cancelling my tickets have also never been easier. I like their services very much and will continue to do business with them.

Thumbnail of user nadiac2
1 review
1 helpful vote
September 19th, 2014

Every time I book a flight, I always seek the assistance of Dennis at wholesale flights. One reason being that he is very easy to reach and even accessible over the weekend (I always wonder, does this guy ever take a break). Other than that, he always manages to find me the best price for the flights that I need. Thank you Dennis for the great work.

Service
Value
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Thumbnail of user rosalieh1
1 review
0 helpful votes
January 11th, 2016
Verified purchase

I had a great conversation with Willis about my flight tickets. I could tell off the bat that he is good at his craft due to the many options that he explored for me until we found the perfect one. He made suggestions throughout that would also decrease the price I needed to pay. I am truly satisfied with his service and would likely recommend him to others as well.

Thumbnail of user tanyac17
1 review
0 helpful votes
October 13th, 2015

I always get the best service when I book with Blake so I thought it would be deserving for this review. I fly about 3 times a year and he's been able to assist me for almost 2 years now. I'm glad to have him as a travel agent.

Thumbnail of user janel223
1 review
1 helpful vote
December 20th, 2016
Verified purchase

Willis is surely the best travel agent I've ever worked with. He was willing to listen to make sure that our trip was perfect. I would greatly recommend his services.

Thumbnail of user larryk32
1 review
0 helpful votes
May 23rd, 2015

George was able to help us book our tickets in a timely manner all the while saving us money on airfare. Definitely a great choice travel agency.

Thumbnail of user janetn10
1 review
0 helpful votes
July 2nd, 2015

I've booked a couple of times with Wholesale and I am very satisfied with the services offered.

Thumbnail of user rachelr20
1 review
0 helpful votes
January 5th, 2015
Verified purchase

I was very satisfied with my booking thanks to the help of Jason. He was very pleasant to speak with, super informative with all my questions and was very eager to get me a great price in which he succeeded. I will have to book with him again in the future!

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Thumbnail of user shanel23
1 review
0 helpful votes
April 7th, 2015

Our budget for our european trip was on the lower end but luckily we found wholesale flights. Greg worked very hard to find us a flight that met our standards as well as fit our budget. I'm glad to have found this place and be rid of the hassle and stress of booking on my own. Europe, here we come!

Thumbnail of user earlw9
1 review
0 helpful votes
June 8th, 2015
Verified purchase

Booking made easy. I worked with Brandon and he's a wiz with flights. Saved me some money and provided great service. Will book again soon.

Thumbnail of user patriciaj7
1 review
0 helpful votes
May 13th, 2014
Verified purchase

I've been purchasing all my business travel with Carina for the past couple of months. Great personality and always striving to look for the best deal even if she's lined up a flight for me already. She has the need to suggest another option that's more economical and that may be more comfortable for me. Thanks Carina for all the great help!

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4.8
455 reviews
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