I received an email the next morning stating that my order had shipped and had my contact lenses 5 days later. (in 27 reviews)
▼ Sort by: recent
I used webeyecare for a couple of years and because I am so busy did not realize I could have purchased same lens for much less somewhere else. Also, I wear the monthlies almost like dailies so went through my last order within 3 months and noticed that my vision had changed. I was convinced was due to getting older or vision problem and did not look at what they had sent me. Finally visited my eye doctor to learn webeyecare had made a mistake and sent the wrong power. When I brought to their attention, was told can only refund the remaining lens (which I unfortunately suffered through using). Poor company, does not care about the customer, overpriced.
My contact lenses are quite complicated - toric, high power and multi focal. Yes, my eyes are really bad. So my lenses are very expensive because they are hand made by Cooper Vision. My eye doctor usually sells them to me, but I decided to go out on my own and ordered them from WebEyeCare. Not only did I save quite a lot of money, they shipped out very quickly and I am completely satisfied.
I ordered from web eye care thinking it will be much faster than my eye doctor. I was clearly mistaken. I sent a copy of my prescription with my order and six days later it was barely being shipped. Why it would take six days I have no clue. I understand the weekend but by Tuesday they still had not shipped. I can go to my doctors office and that day it will be processed. My contracts were shipped in two separate boxed and arrived days apart. Overall slow service has me convinced web eye care is a poor choice
I have ordered all of my contacts from webeyecare.com for the past few years and have never been let down. Nobody has been able to beat their prices and they have always been very helpful. Also, they get my orders out quickly every time.
I've been ordering from webeyecare.com for a couple of years at least. Their prices are competitive and their customer service exceptional. There was a glitch with my most recent order and they resolved the problem immediately. Can't ask for more than that!
I submitted my contact lens order and prescription documents on-line at the WebEyeCare.com They confirmed everything via email and in 2 weeks I got my package. It was simple and quick. And I used their coupon which they send almost every month. Finally it was chipper by 40% than ordering from my eye doctor's office. And WebEyeCare receipt was accepted by my vision insurance and I received $105.00 as the reimbursement from insurance.
When I logged into my account to reorder my contacts, the price was higher than when I google my contacts and your website comes up. As a frequent customer, I should not pay more because I have an account with you. If anything reoccuring customers shouls get a better price. I was able to get the better price by googling the contacts and then logging in but if I had not I would have ordered elsewhere
Worst Customer Service. Waited over a week and still no contacts. They allegedly shipped them but never received as much as an email confirming item had shipped. Then they claim item was delivered (which it wasn't) and now refuse to issue refund until USPS investigation is complete.
Just got my contacts from Webeyecare today and couldn't be happier. The process was very smooth. They verified my Rx with the doctor and processed the online payment right away. It did take a few days, but were certainly within the time they had
said it would take. I will definitely use them again.
Tip for consumers: It might take a few days to get your order, but this is a reputable company and I will continue to use them Coming from someone who never writes reviews.Ask Cherry about WebEyeCare.com
Thank you for contacting WebEyeCare. We are unable to accept, typed out prescriptions, prescriptions in word documents, order receipts/pack lists, order forms, screen shots, images of the contact lens boxes or images of blister packs as a valid contact lens prescription. We are very sorry for any inconvenience this may cause. Until a prescription is received showing the adjustments you mentioned in the e-mail, we will be unable to fill the order for anything else but what is written on the prescription.
I totally have no idea of what they wanted. If you wanted something I do not know please tell me before I ordered. I already went to the doctor twice and wrote two prescription for them, and both are not they wanted, it is funny.
The transaction was painless, the customer service agent was agitating, and the first contact I opened was irreparably damaged. So far, not off the a great start aside from the ease at which my credit card was charged.
Fast delivery and competitive pricing, this is my second order from them. Would definitely use this site again.
Easy to use website, great prices, fast and accurate delivery.
I was able to order my contacts very easily thru the webeyecare.com website. The prices they had were better then any other site I had seen. I received my lenses about a week later and I wore my first pair 2 days ago. Great experience with Webeyecare and i definitely will be reordering.
Had to click through a link on Goggle to get the advertised best price. Otherwise I would have paid more per box. Fast shipping and excellent products.
2 Questions & Answers