• Wazzum

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Overview

Wazzum has a rating of 2.64 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Wazzum ranks 360th among Discount Shopping sites.

  • Service
    2

What reviewers want you to know

Positive highlights

  • The owner of Wazzum is Michael Pennington and he lives in Portland, Oregon.

Critical highlights

  • Because I bought a product based on the customer service of upgrading the software and never got it.
How would you rate Wazzum?
Top Positive Review

“Really good quality, great service”

Udip T.
3/7/17

Was very apprehensive ordering online without actually seeing the sofa first but it turned out to be an excellent purchase! Really good quality, great service ( delivered on time and even took bulky packaging away) all in all very happy. Thank you

Top Critical Review

“Lies in the Box”

Sean C.
10/7/17

Light in the box lost my parcel and wont compensate me. They have and are still fobbing me of with incorrect details. They have replied to this query on sitejabber, and again I unable to contact them with their website details. As an Irish person, I would strongly advise not to purchase items from light in the box. You will regret it

Reviews (22)

Rating

Timeframe

Other

Reviews that mention popular keywords

michael pennington (4) customer service (3)
Thumbnail of user udipt
1 review
0 helpful votes
March 7th, 2017

Was very apprehensive ordering online without actually seeing the sofa first but it turned out to be an excellent purchase! Really good quality, great service ( delivered on time and even took bulky packaging away) all in all very happy. Thank you

Service
Value
Shipping
Returns
Quality
Thumbnail of user valentinap17
1 review
0 helpful votes
January 21st, 2019

Мне действительно это понравилось! Хороший сайт! Очень пунктуально выполненные заказы! Надежно и ответственно относимся к каждому клиенту! Обращался не раз!

Thumbnail of user hamzat7
1 review
0 helpful votes
November 2nd, 2017

Hello my name is hamza; i'm from morocco.
This site web wazzum is amazing.
Please give me the microphone for review in instagram

Thumbnail of user seanc106
1 review
3 helpful votes
October 7th, 2017

Light in the box lost my parcel and wont compensate me. They have and are still fobbing me of with incorrect details. They have replied to this query on sitejabber, and again I unable to contact them with their website details. As an Irish person, I would strongly advise not to purchase items from light in the box. You will regret it

Tip for consumers:
After numerous emails light in the box have refunded my money. The hassle and inconvenience this company has put me through , is unbelievable. I will never deal with this company, and will have serious consideration when dealing with a website based outside Europe. An Post, the Irish postal service lost my parcel but light in the box are liable - they are the company that I bought the parcel from.

Service
Thumbnail of user ronm113
1 review
0 helpful votes
November 10th, 2016

Tomtop a great store. In it everyone will find what he needs at good prices, fast delivery and excellent service. This shop is for many years a pleasure to deal with. Very often I buy gifts to friends, electronics for itself and more. Great communication. Will buy again. Thank you for your service. I recommend everyone.

Thumbnail of user donnaa31
2 reviews
14 helpful votes
October 18th, 2016

I love the sitejabber.com! It's sure the funnest site on here. You can make your own show for others to laugh and enjoy. I think everyone should enjoy.

Thumbnail of user randyc76
2 reviews
0 helpful votes
July 25th, 2017

Business i do is strictly in either nc or sc. What more needs to be said? Cut out the little things and focus more on the people flying.

Thumbnail of user derreks
1 review
1 helpful vote
December 2nd, 2009

I like the fact that it's free. Considering the way the world is with money I like this free solution. I also like the fact that Michael is always available. He helped me install it even when it's free. So, I'm going to say that I love this solution. It works for me.

Thumbnail of user krishnak18
2 reviews
0 helpful votes
December 7th, 2016

Awesome service,

Thumbnail of user steviet
3 reviews
6 helpful votes
September 2nd, 2009

This site is cool. I contacted the site a couple of times and they are vey responsive. Plus, there is a Wazzum community on facebook if people have any questions about the software. I would recommend it.

Thumbnail of user dextera
1 review
3 helpful votes
August 13th, 2009

The previous review was done by a Russian named Dmitry and he owns ABK-Soft.com which is listed on the better business bureau (BBB) as a known scammer company. These negative reviews about Wazzum are all created by Dmitry in order to blacklist Wazzum. The owner of Wazzum is Michael Pennington and he lives in Portland, Oregon. Not Thailand. I think ti's funny that this guy Dmitry says this. The phone number is not a skype-in to Thailand. In fact, the has two numbers. A cell phone and a office phone. I actually met him last week in West Linn, Oregon. You see, I'm in Portland and while I haven't purchased his software yet, I know this guy Dmitry from ABK-Soft.com is a liar. I think what he is doing is wrong. Michael is a real person and is in Oregon, not Thailand.

Also, Wazzum is not on the BBB website like he has claimed. You can't believe what people type on the Internet without backing it up with some proof. This is just another blacklist campaign by Dmitry at Abk-soft.com.

You may not like Michael's software but you should not slander him with lies because that is what these previous reviews are.

Don't believe me, call Michael and ask him for coffee if you are in the Portland area.

Dmitry is an idiot for doing what he is doing.

Thumbnail of user jcb7
1 review
0 helpful votes
November 27th, 2017

All spectrum cares about... how much money they can get from you,,,,, their menu and programs,,,, suck... power goes out,,, company will not give you the customer credit for the day,,,,,,,, buyer beware of spectrum cable... its terrible what seniors citizens have to pay... on. Fixed income,,,,,,,,,,,,,/////////

Thumbnail of user thaleelr
2 reviews
3 helpful votes
July 6th, 2017

In the last week
Horrible company to work with the manager haroon rashid, nawab raza and the owner umair rasheed awful people i was an old employee i was humiliated by them very cheap and low minded mentallitys i wouldnt recommend anyone to use this company im very upset they made me work like an idiot disgusting work enviroment they treated me like an animal. Pls i would stress careful whilst booking your tickets from them they will charge you double than the actual price awful very very upset the way i was treated.

Thumbnail of user franks2
1 review
1 helpful vote
January 4th, 2010

Well wazzum is a michael pennington from thailand as i have read. He makes a rather bad dating script but probably is not a scammer. He has a good bbb rating but unfortunately the rating has nothing to do with the script's quality. The rating means years in business, replies to complaints etc. so it does not show anything about the software itself. And the software is very poorly written, this is for sure as i am a php developer. All the rest are wars between providers.

Thumbnail of user danielw3
1 review
2 helpful votes
April 19th, 2010

This is a software developer for date sites. He used to go by the name of Mike and now Roy. The software is cheap and looks like a good deal until you buy it. Half the features are non existent and remainder is pathetic. The customer care (Mike/Roy) is rude and a thief. This is a scum, do not buy anything from Wazzum.

Thumbnail of user tonyboyl
1 review
1 helpful vote
April 15th, 2010

I bought the Wazzum software Premiun edition and paid $ 399.00 for it. The advertisement said that you will get lifetime upgrades while you own the domain. Since I bought the software, it's been a nightmare. Michael Pennington doesn't know much about anything and his support was three words per email. I've been reading post from him and competitors and its funny because most of the time the people writing all this good things are themselves. Michael (Wazzum) also owns a site that grades dating software and he talks how great is Wazzum. Now, the latest news was that Wazzum was sold to Roy Haryanto, from San Diego, CA. So, I contacted Mr. Haryanto to give me the upgrade since I bought the premium version. The answer was that I need to pay 99.00 for it. This sounds exactly like Michael Pennington but with a different name. Now, you can ask me if I was scammed, I honestly would say, YES why? Because I bought a product based on the customer service of upgrading the software and never got it. So I was lured to pay for something they never intend to give. I don't care if anyone buy this software or not, that's your choice, just good luck with it. If you cannot pay a programmer to make your own software then you should do something else. Most of the time their servers are down and the Flash chats and IM don't work. Even if you chose to use your own server, the flash chat and IM are controlled by them, so if their server is down, guess what your business would be affected. Roy Haryanto is no different that Michael Pennington. "Two wings in one bird". I also sent a complaint to the BBB that would be logged in 30 days.

Thumbnail of user wazzums
2 reviews
7 helpful votes
December 11th, 2009

I got the free trial version and talked with him a couple of times on Skype about it. Usually since I am in the web development business if something goes wrong I usually report it because I would think that someone would want to correct itand have a valuable reputation. However I was just recently cut off by conversations with him and said I had to pay now to get any support. Since I have teams of developers, I really don't NEED to do that, they can fix anything themselves. Now there is no more free versions and everything is paid, so I am stuck with taking my team off other projects to fix this one. Maybe someone should start a blog group for wazzum for support and maybe we can get it from one another or hire a cheaper programmer like one of mine who is going to get it done and fixed right! UGH and my site is booming and now I have to go in and fix crap!

Thumbnail of user kater2
1 review
2 helpful votes
December 12th, 2009

I have experienced terrible customer service. I don't know about the Wordpress thing other then some of the script reminds me of Wordpress. Probably asking Wordpress themselves would solve that question. I have called many times without an answer. For two months I have been waiting for 2.5 upgrade. Michael said he was tired of dealing with my support requests and told me to take down his software. He said he would refund in 30 days. He could have refunded in 3 minutes via paypal. I hope he does refund my money. His website says satisfaction guaranteed and lifetime support but that was not my experience. Hopefully I will get a refund like he promised. Not sure why he likes to prolong the misery for me but that is his business decision. I can't recommend his software because of the slow or non-existence upgrade and troubleshooting help. He never did troubleshoot the script so I am wondering if something fishy is going on. He always said his "team" would look at it. I will keep you guys posted on refund as he now says it's being "processed". If I don't get a refund I will go to the attorney general. I have only heard a voice on an answering machine. He never has picked up the phone. It seems odd that anything technical he has his "team" do and then gets very defensive. He emailed me and said he would refund my my money even though he demanded that I immediately take down the wazzum software which I did. Still no refund. Hopefully he will pull through. Something seems odd about the whole thing. I paid $300 mostly because the site had me convinced there would be excellent support. I did not receive it. Michael in the end sent emails laughing at the fact that I could not get a fully functioning site for two months. I installed a script from a different company in 5 minutes and it worked fine so it was not my servers. Regardless he offered a refund and so I will waoit 30 days and start legal action as I am out $300 with never a fully functioning 2.5 script which I deleted within one minute of receiving Michael's request to do so.

Thumbnail of user michaelp4
1 review
4 helpful votes
December 11th, 2009

For those of you that are considering purchasing anything from michael at wazzum.com or any wazzum software please consider this before purchasing, things have changed for the worse. I was his first customer, back then he convinced me that he would have so much to offer me regarding the wazzum software and that it was still in the building stage, i admired his energy and his commitment to customer service back then. But things have obviously changed since that day, when i purchased the service i was told about all the features that would come with the package i was buying and two of those features were the Instant Messenger Feature as well as the Chat Feature. I recieved an email today (after he turned off those two services i might add) that he was no longer going to include those two items in the package and that we had to pay $99 for them now. So i kindly sent him a message asking him why, he replied with the original email that i never received, no formal note nothing just an cold email, so i sent him another email asking him to give me what i paid for out of respect, he replied that it was his decision to restructure as he calls it, i call it ripping people off. He basically blew me off and then took my support away from me, and threaten to call the cops for harrassment. He cannot be trusted... I paid for the software and now the software is free! He wants another $99.00 from me and yet i already paid him for that service as it was supposed to be included. When he has money issues he changes the rules to fill his pockets to fly back and forth to taiwan where he hides out much of the time i guess, he supposedly lives in Oregon but i doubt he spends much time there, its a ripoff... Im not sure whats going on with him lately but he has changed, no longer does he take care of those that are not constantly giving him money, and when you do pay, he just changes the contract as he sees fit and charges you again, i can tell you that if i did not keep my promise to my customers they would leave me, hint hint... I had a feeling the day would come when i maybe should have gone with a different company other than him, but i trusted him to take care of those that took care of him in his hour of need when he was trying to get sales when he first started... I can see now that he is no longer willing to stand behind what he says... he is a worthless spinless weasle Its ok michael and its ok wazzum, im looking elsewhere for other choices as we speak and ill keep you posted when i no longer require you to be associated with me, my good name, or my site any further... Dave Owner Goldwingsingles.com

How do we (myself and some other current customers) get involved with this lawsuit, we are starting our own but want to be involved to get this weasel out of business.

Thumbnail of user haroldj
1 review
3 helpful votes
August 17th, 2009

When i first start contact whith Michael he was werry open, answare fast on skype and show werry god service, as he also promes me the best service. I did pay him 200 USD and he did watt we agree. Then i pay 100 USD moore, that was part of our agreement. But it was moore to do on the page, and it was stil not working. Then he sendt me the bill iss 400 USD. I did lukkely only pay the 200 again, becose after that he newer do anything moore for me and the page. The hole page a shame. After weeks and weeks and weeks he just send me a few words on email that he gonne do the jobb, but he newer do it. He don't answare my email, he don't answare the skype.
Then suddenly sending me a mail, claim that he alredy done watt i payd for, but the page like chit, just crap, stil not working.

Thats my experience.
Michael send me last mail 12 July:

"Software was 300 dollars and you only paid 200 dollars so you owed me 100 more. You just paid 200 more. 100 that you owed me and 100 for the WORK that I did on your site. Was NOT a scam. You got a problem with that then you go get a lawyer. I'm not going to play games with you. I know what you paid and I know what work was done."

This just bull$#*!. He newer make my page work, he just suddenly stopp responding after last payment on 200 usd. Wassum is a scam.
Hes program i see fore sale at 50 USD, just seach the nett and you see it 50 USD. When i told Michel he was laughing. He say my 200 USD was fore the best costomer service.

Thumbnail of user darrens
1 review
3 helpful votes
August 5th, 2009

We are looking for other people that feel they have been SCAMMED by the "American" company called Wazzum also known as Michael Pennington. We are filing a Multi Plantiff Federal lawsuit against them for running what we believe to be the largest SCAM in U.S. history. We are wanting to file this this month and there will be NO charge for the Attorney. You can call me direct if you have any information. If you can, try to get a refund, but it can be already too late.

This number I see on the Wazzum site (*******206) is a Skype number, and leads to Thailand, just checked it. Michael Pennington's Wazzum is a one-actor show. He is living in Thailand for almost 8 years already. Is this software good? Do not know, you can try this link:

http://www.google.com/search?hl=en&newwindow=1&ei=f3ZPSp6IPNKetwfs5YisAQ&sa=X&oi=spell&resnum=0&ct=result&cd=1&q=wazzum+vulnerability&spell=1

Does he provide any support? Do not know, for me he did not, moreover, I was blocked in the support system.

Can I get any refund? Do not know, he says I can not, and I can not afford going to Thailand to get it.

You can read this man's personal blog about his love for MCDonalds and more important things here:

http://www.mythailife.com/ (he has just closed the blog 07/05/2009 trying to hide all the tracks, but you still can enjoy it here http://web.archive.org/web/*/http://www.mythailife.com Why he would close the blog if he were not hiding?) Also he used to find it pleasant to praise his own buggy script at his own blog: http://www.datingsoftwarereviewer.com/images/wazzum/screenshot2b20.jpg

Also I managed to make some last google cache screenshots of the blog, you can enjoy them here: http://img142.imageshack.us/gal.php?g=wazzum1.gif

You can read, that this is Michael himself, living 7 years in Bangkok, Thailand, making Wazzum software at home, enjoying himself and the country, and food, and girls, selling books on internet business, written by him. Yes, he knows a lot about this. About internet scam to be exact.

He is hiding the fact that he lives 7 years in Thailand, although all his postings online have this geo info: http://www.topix.com/forum/who/scam/T8ULF77K0D9ELFCAL

Should you trust a person who is lying from the very beginning? I did. I am sorry for this now. They are not located in America so your money might be gone to the beautiful country of Thailand too. By the way all he is praising at his site Wazzum.com is his constant presence in USA, Oregon. Which is a lie, a scam.

Another beautiful blog of his can still be seen here: http://mythailife.blogstream.com/

In case he deletes it (and he will) here are screenshots: http://www.datingsoftwarereviewer.com/images/wazzum/wazzum6.gif It is clearly seen that he has been living in Thailand for the past 6 years by that time (2007).

One more proof is here: http://www.propeller.com/member/wazzum/

In case he deletes this (and he will) a screenshot: http://www.datingsoftwarereviewer.com/images/wazzum/wazzum7.gif/

I have put the cursor above the thailand life link, so you can read below that it leads to mythailife.com, closed rapidly by Michael today. Also you can see that this is the creator of Wazzum himself, by the way, nice foto Mike! A good foto of a good scammer.

A very good blog also: http://www.myspace.com/mythailife
A screenshot (because tomorrow we will not see this blog): http://www.datingsoftwarereviewer.com/images/wazzum/wazzum8.gif

About me:
Male 39 years old Thailand
PHP Developer, Online Dating Expert and owner of Wazzum.com.
And photos, photos! Some are really nice photos:
http://www.datingsoftwarereviewer.com/images/wazzum/l_248ebbd8d61a4513b427cdaf53a*******.jpg (This is what you get instead of the refund!)

http://www.datingsoftwarereviewer.com/images/wazzum/l_*******014b*******a21c90a68.jpg

http://www.datingsoftwarereviewer.com/images/wazzum/l_fc*******ced4186a21eab87bc68c39f.jpg

http://www.datingsoftwarereviewer.com/images/wazzum/l_29ab27f915cf4e50bc80deee87c600ce.jpg

http://www.datingsoftwarereviewer.com/images/wazzum/l_84c8fe388c*******db90b*******b.jpg

http://www.datingsoftwarereviewer.com/images/wazzum/l_c0ba3d96d*******ab8a*******f21bb.jpg

Still eager to get software and support from Thailand?! :o)

He has another merry blog, http://www.datingscripts.biz/dating-software-reviews/ where he reviews dating software. If you look at the "objective" reviews and the ads on the site, you will understand what I am talking about. Long live Wazzum.com!:-D
Here you can see http://www.sitelogr.com/s/wazzum.com that the most "objective" dating script review site www.datingscripts.biz is hosted on the same IP with Wazzum.com and mythailife.com which was unfortunately closed by Michael. Here is a screenshot, just in case: http://www.datingsoftwarereviewer.com/images/wazzum/wazzum9.gif

That means, datingscripts.biz = wazzum.com = Michael Pennington = Scam.
Nice job Michael, a lot of efforts in breaking the hearts of all your competitors at once, but better if you corrected the numerous bugs in Wazzum! Especially PHP vulnerabilities. We, your clients, should not have suffered because of your wish to harm the competitors. You not only scam your clients, your business practices as well are dishonest. What a shame!

The first version of the Wazzum software appeared this year only, that is why Michael has blocked the site from recording the history: http://web.archive.org/web/*/http://www.wazzum.com And he states everywhere that he has been doing this for 7 years already. What a scammer. This is a raw, simple piece of script, making it 7 years means making 1 page a year.

Everyone who has been scammed by this person, Michael Pennington, IMMEDIATELY TRY TO GET A REFUND (though it might be late already) and you can apply to www.BBB.org and http://www.ic3.gov and Royal Thai Police http://www.royalthaipolice.go.th/ Here is his photo: http://www.datingsoftwarereviewer.com/images/wazzum/l_248ebbd8d61a4513b427cdaf53a*******.jpg This man has scammed more than 800 people in the USA and after this he emigrated to Thailand, not to be caught by the US police.
He has sold A LOT of this script copies, so you will not be scammed alone: http://www.google.com/search?q=wazzum+testimonials&hl=en&safe=off&client=firefox-a&rls=org.mozilla:en-US:official&newwindow=1&start=10&sa=N

Here you can see the sites using this engine, just browse google. All the sites are just the same, same design, same mods. Clones, we can say. Will this be interesting for a user? No.

There in Thailand he stole the source code of WordPress (here is a screenshot of the code of Wazzum script: http://datingsoftwarereviewer.com/images/wazzum6.jpg, here is himself asking for help at Wordpress, and from them he will steal the code, a nice job http://wordpress.org/support/profile/*******) and amuses himself by selling some inexistent software from the site www.Wazzum.com I have already applied to the Royal Thai Police, they replied to me that will be trying to find this person. Also he is known by an aggressive advertizing campaing, he takes a dating software provider, pours dirt on it and later writes in coclusion: the most reliable software is Wazzum. Only together we will put an end to the scam practices of Michael Pennington and his merry "Wazzum" "software".

Thumbnail of user mohammadg10
1 review
0 helpful votes
April 9th, 2017

Extra charges by One travel agent for changing ticket date is far more than expectation that should be considered seriously,

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