• Vetshoponline

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Overview

Vetshoponline has a rating of 3.55 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Vetshoponline ranks 443rd among Pet Supply sites.

How would you rate Vetshoponline?
Top Positive Review

“Great Savings and Service”

Cardinal W.
1/24/16

I have been ordering Heartgard, flea medicine and worming medicine for both cats and dogs from them for MANY years. I always found them friendly on the phone. I never had a problem with any order... and NEVER had a problem with the quality of the medicines. They have saved me a ton of money since I can check a heartworm blood test once a year then save money ordering the medicine. I have been very happy with them and find any comments about "suspicious" meds totally misleading and likely a competitor!

Top Critical Review

“Frontline vials didn't work this time for my little dogs”

Linda H.
11/19/16

I used Frontline Plus on both my little dogs in the past 2 weeks and they both are scratching like crazy. I got the product from vetshoponline. Should I treat them with another vial since the first one seems like it didn't work?

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user tw249
0 reviews
1 helpful vote
January 24th, 2016

I have been ordering Heartgard, flea medicine and worming medicine for both cats and dogs from them for MANY years. I always found them friendly on the phone. I never had a problem with any order... and NEVER had a problem with the quality of the medicines. They have saved me a ton of money since I can check a heartworm blood test once a year then save money ordering the medicine. I have been very happy with them and find any comments about "suspicious" meds totally misleading and likely a competitor!

Thumbnail of user lindah220
0 reviews
0 helpful votes
November 19th, 2016

I used Frontline Plus on both my little dogs in the past 2 weeks and they both are scratching like crazy. I got the product from vetshoponline. Should I treat them with another vial since the first one seems like it didn't work?

Thumbnail of user saraht40
1 review
1 helpful vote
February 7th, 2014

I've purchased from this website and the shipping is always very quick. There is a lot more variation than many of the sites I've also looked at. The prices are reasonable and I found what I was looking straight away!
I asked a question to Doctor Mark and received a response. Thanks vetshoponline!

Thumbnail of user annc23
2 reviews
2 helpful votes
October 3rd, 2013

I got a free shipping voucher for Vet Shop at the Surfing Dog Carnival and gave it a try. Glad I did. Its great.

Thumbnail of user rs12
0 reviews
4 helpful votes
May 26th, 2011

I ordered Revolution for my dog, and was suspicious upon receiving the product so contacted Pfizer Australia (the manufacturer of the product) to confirm that the product was in fact sold by them to vetshoponline. Not only did Pfizer Australia confirm that they do not supply this product to vetshoponline, but they also confirmed that the batch number listed on the package was for a different dosage than what I received & was marked on the package - this product was not produced by Pfizer. When I emailed vetshoponline about this, they claimed it was a real product obtained directly from Pfizer and I could pay for shipping back to Australia if I wanted a refund. Given their track record of selling fake product, I will now have to send this product back via courier to confirm delivery, which is very expensive, and the company will of course not pay to return it as it is worthless. Buyer beware - this product is FAKE - Pfizer does not sell to this company!

Thumbnail of user bobbiej
0 reviews
3 helpful votes
November 21st, 2009

TERRIBLE! Rip-off. I paid $56.04 for 6 months flea protection for Large dogs. I received 4 months flea protection for Small dogs. I have been trying to CALL customer service for 2 weeks. The 866 number just plays music for hours if you stay on the line. NO-ONE ever answers customer service. I am going to report this rip off where-ever I can.

Thumbnail of user susanb1
0 reviews
1 helpful vote
April 28th, 2009

Dishonest Pet supplier online - Be careful when ordering from this pet supply website. They are dishonest. They are a foreign company and this is not noted on their home page or during the ordering process. When I placed my order I was charged on my credit card a foreign transaction fee. So Beware!

Thumbnail of user saphirej
0 reviews
1 helpful vote
April 12th, 2012

The design was great and easy to navigate. I love how there's focus on so many breeds of dogs and all types of animal. I found it so easy to find the medicine I was looking for. It was easily readable, great grammar and punctuation and made sense. Doctor Mark answeres promptly and well when I asked him a question. My only dislike is that there wasn't enough variety for reptiles.
I would definitely recommend vetshoponline.com to anyone. Love it.

Thumbnail of user dogl1
0 reviews
2 helpful votes
June 7th, 2011

I agree with the reviewer who says that those complaining sound like competitors. I have been shopping with VetShopOnline.com for years and Robin and her team are wonderful. Nothing is too much trouble for them and they go out of their way to be helpful. I would recomment VetShopOnline.com to any of my friends.

Thumbnail of user jang3
0 reviews
1 helpful vote
September 15th, 2011

I have ordered from this site for years! Never, ever had a problem.

Thumbnail of user sandras3
0 reviews
2 helpful votes
January 7th, 2010

I have ordered products twice from vetshoponline. Both times I have been very satisfied. The items were exactly what I ordered. They came in a timely manner and they were cheaper than the same products on sale on other web sites. I will continue to do business with them in the future.

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