Bought a Hoover from them, they told me to pay via cheque no response on email or phone and NO GOODS been ripped off

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T N. call your credit card company ASAP and file a dispute. if you didn't receive the goods, you're more likely to be refunded.

3/10/11  •  Votes (0)

ruth s. cannot get refunded for a cheque payment but thanks anyway

3/10/11  •  Votes (0)

T N. i'm sorry - i missed that part. your bank can't do anything about it?

3/10/11  •  Votes (0)

ruth s. no

3/10/11  •  Votes (0)

ruth s. no tried i don,t know how they sleep at night

3/10/11  •  Votes (0)

I wanted to buy a Dyson handheld hoover and compared priced on the net. Utopia came up cheapest and I bought it over the net. A few days later I received and e-mail telling me the payment process was faulty and was asked if I still wanted the product I would need to pay in to an account directly or to send a cheque. I had a lot on at the moment so didn't look in to the company before sending a cheque. Well, guess what, I never received the hoover and my money (£105) is lost. I have been in contact with them and asked to cancel the order since I never received it after agreed delivery time but no response and the phones dosen't work.