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  • USA Prom Dress

Overview

USA Prom Dress has a rating of 4.5 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. USA Prom Dress ranks 204th among Prom Dresses sites.

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How would you rate USA Prom Dress?
Top Positive Review

“Excellent service”

Lily D.
5/3/18

Excellent service from start to finish. Online chat reps answered all of my questions honestly and professionally. It was the most pleasant experience with UsaPromDress.com! I was behind the schedule so had to get gowns in a week.

Top Critical Review

“Shitty Place.”

Megan P.
8/6/16

First off I want it to be known that I am not a person that calls places and complains. I never ever do that, but I am so sick and tired of PROM USA that I did that today. If anyone is thinking about getting dresses from there I advise you not to. Seriously has been the most frustrating/stressful thing to deal with. No one knows what they're talking about. One employee will tell you one thing and another employee will tell you another. When I called regarding my problems they basically told me there was nothing they could do. They fitted all of my girls and told them to get size four times to big. When a bridesmaid received her dress it was ripped and the zipper was broken. When I called regarding it they again told me there was nothing they could do. Seriously the most stressful part of my wedding.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user lilyd35
5 reviews
0 helpful votes
May 3rd, 2018

Excellent service from start to finish. Online chat reps answered all of my questions honestly and professionally. It was the most pleasant experience with UsaPromDress.com! I was behind the schedule so had to get gowns in a week.

Thumbnail of user patb128
5 reviews
18 helpful votes
May 2nd, 2018

It was the most pleasant experience with UsaPromDress.com! I was behind the schedule so had to get Suit in a week. The staff was very helpful to ship them out in a day and I could receive in 7 days even though

Thumbnail of user oliviaw3
1 review
1 helpful vote
January 26th, 2013

Hello I just recived a dress from you. Thank you so much for the perfect timing. The colour, style and size is fantastic. I am so happy. I will be buying a lot more and We are very excited and will certainly buy from you again. The clothes are just wonderful, We have always bought our dresses from your company and they have always fit the bill. Thank you again for your fantastic customer service and patience!

Thumbnail of user jessical20
1 review
1 helpful vote
January 15th, 2013

Your review will help others learn about this website.
Excellent service from start to finish. Online chat reps answered all of my questions honestly and professionally. It was the most pleasant experience with UsaPromDress.com! I was behind the schedule so had to get gowns in a week. The staff was very helpful to ship them out in a day and I could receive in 7 days even though.The price was well below local retailers and the shipping was fast and hassle free. Thank you for a free shopping experience. I just wanted to say thank you so much for the dress!

Thumbnail of user dianaw6
1 review
1 helpful vote
January 16th, 2013

Thank you USAPromDress I received my dress today and I am delighted with my purchase and your service. Thank you so much for sending the right colour, style and size; and thank you so much for making my daughter happy! The dress is georgeous and i'm very satisfied. Your dress was a hit, everyone said she had the best dress at the party. I will be recommending your company to everyone who wants a dress for a special occasion.

Thumbnail of user chrishm
1 review
0 helpful votes
December 3rd, 2014

I ordered a dress from USA Prom Dress and got it 2 DAYS AFTER I ORDERED! This site not only got my size correct the color was just like the picture! AND it was long enough for my height! Perfect perfect PERFECT! I recommend this site 100%. I absolutely adore my prom dress! Also there customer service is very nice and they help very much.

Thumbnail of user jocelynl4
1 review
1 helpful vote
January 15th, 2013

Hi, I just wanted to say a big thank you for the great service you guys at Usapromdress provide. Your service has been sensational. Wish there was more service like this around and I will be recommending your website to everyone! That's a very high customer service level. Just wanted to say a huge thankyou again for the very quick delivery of my prom dresses.

Thumbnail of user meganp22
1 review
2 helpful votes
August 6th, 2016

First off I want it to be known that I am not a person that calls places and complains. I never ever do that, but I am so sick and tired of PROM USA that I did that today. If anyone is thinking about getting dresses from there I advise you not to. Seriously has been the most frustrating/stressful thing to deal with. No one knows what they're talking about. One employee will tell you one thing and another employee will tell you another. When I called regarding my problems they basically told me there was nothing they could do. They fitted all of my girls and told them to get size four times to big. When a bridesmaid received her dress it was ripped and the zipper was broken. When I called regarding it they again told me there was nothing they could do. Seriously the most stressful part of my wedding.

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From the business

Prom Dresses, Homecoming Dresses, Wedding Dress, Formal Wear, and more! All about making your dreams come true.

Company Representative

Thumbnail of user kunalm
Kunal M.

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