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Overview

Tvmediaoutlet.com has a rating of 1.33 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Tvmediaoutlet.com ranks 220th among DVD sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • and that customer service will contact you back in 24 hours ----NOT SO!
How would you rate Tvmediaoutlet?
Top Positive Review

“The customer service was great and No where else can...”

Ali P.
1/12/10

The customer service was great and No where else can I get these DVDs since they don't sell them anywhere! I don't even think they make them, so this company provides what we can't get elsewhere. I never had any trouble and dig my DVDs.

Top Critical Review

“I, too, ordered the Carol Burnett DVD set back in May”

Margaret S.
7/6/10

I, too, ordered the Carol Burnett DVD set back in May. It is now July 6th and I still haven't received it. There is no way to contact them except through emails which they have never answered. There should be a way to let people know how bad this site is. I wish I had known about SiteJabber before I placed my order. From now on I will be checking reviews before buying from unknown and untried websites---------lesson learned!

Reviews (12)

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user margarets2
1 review
1 helpful vote
July 6th, 2010

I, too, ordered the Carol Burnett DVD set back in May. It is now July 6th and I still haven't received it. There is no way to contact them except through emails which they have never answered. There should be a way to let people know how bad this site is. I wish I had known about SiteJabber before I placed my order. From now on I will be checking reviews before buying from unknown and untried websites---------lesson learned!

Thumbnail of user williamb9
1 review
1 helpful vote
December 8th, 2010

Ordered TV show "Car 54 Where Are You." Received DVDs after about a month (from China), and they freeze during playback or don't play at all on my DVD players or computers. Of course, no response from emails requesting refund or replacement. Guess I got burned! You should be smarter and avoid this consumer trap.

Thumbnail of user tonim1
2 reviews
5 helpful votes
October 28th, 2010

Ordered Dean Martin Roast in August. Still no shipment. I did receive a reply stating item was on back order in September. Nothing since then and I have emailed several times. This is a foreign company with no way to contact or trace. If you order from them you are throwing your money away. I can't even find them under tvmediaoutlet.com now.

Thumbnail of user mh2
1 review
1 helpful vote
November 23rd, 2010

I want to thank everyone on here for help me to avoid getting scammed. I placed an order on the website and had a bad feeling about doing so without checking reviews. I found this site and instantly cancelled my order. The lack of ability to contact customer service (by means other than email, which is so easily ignored by scam companies) is a HUGE tip off that the site is to be avoided. Thank you all for posting your experiences and letting others know about this site.

Thumbnail of user alip
1 review
1 helpful vote
January 12th, 2010

The customer service was great and No where else can I get these DVDs since they don't sell them anywhere! I don't even think they make them, so this company provides what we can't get elsewhere. I never had any trouble and dig my DVDs.

Thumbnail of user johnp17
1 review
1 helpful vote
June 6th, 2010

They don't list a # for contact or where they're located. I ordered the "Carol Burnette Show" complete set for 79 bucks on the 15th., today's the 6th. Of June. Still no D. V. D's 10-14 days shipping? Why? Have not responded to any e-mails. Don't use them. It's a Fraud. Plus no tracking #. They SUCK.

Thumbnail of user jeffv
1 review
3 helpful votes
February 23rd, 2010

They sold a copy of What I like About You, came in a VHS tape container... DVD's Skipped and had no sound... they stopped replying to my emails after i wanted my money back... my name is Jeff von Arx from Indiana... these guys will take your money and run!

Thumbnail of user terrik
1 review
1 helpful vote
June 2nd, 2010

I bought re-runs of Carol Burnett for my mom on mothers dauy, they charged my account but I've seen no videos or responses to my e-mail, major rip off

Thumbnail of user loraw
1 review
1 helpful vote
October 14th, 2010

I ordered a carol burnett dvd collection in July and still not received them even after i have sent emails and they won't reply or send me my money back. They are a fraud!

Thumbnail of user jamesm13
1 review
1 helpful vote
June 9th, 2010

I purrchased the Carol Burnett videos on May 16,2010. I paid in full and have received no videos... I have emailed numerous times and never been contacted back! MAJOR RIP OFF! They have no contact phone... and that customer service will contact you back in 24 hours ----NOT SO!

Thumbnail of user joanneh2
1 review
2 helpful votes
December 17th, 2010

We ordered The Nanny, complete set. We received a set of 13 disc with a photograph of Fran that was of very poor quality. The main problem is that none of the 13 disc will load in our DVD player. TVMedia does not list a phone number for customer service and have not responded to my e-mails about the qualityof the disc. Do not order from this company.

Thumbnail of user dorothym3
1 review
1 helpful vote
November 5th, 2010

I'm with everyone else... I guess they rake in the money and then conveniently forget to ship... I've ordered in July and nothing yet... now I've cancelled and conveniently they haven't seen that email either

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