I HATE TRANSFERBIGFILES with a passion.

Not only do they take way longer than megaupload.com to send files, but of course, after a 7 hr long upload session they kindly say "An unknown error has occurred".

Thanks transferbigfiles.

I hate you.

You ruined my life.

In fairness, I cannot speak to the quality of their service, because I have never used it. In equal fairness, I can say that their responsiveness to me when I filed a complaint was very quick, and directly from the CEO. Now the standard response I got from one of the techies was less than stellar and riddled with standard "not our fault but yours" language.

As to what I can speak to... they are guilty of regularly sending emails to various invalid email addresses at a domain owned by me, which I get in my catch-all account and must waste my time with. I did not solicite the emails, I do not want the emails. They provide no information about the sender. They provide no link for me to unsubscribe. And when I request that they stop sending emails to my domain they refuse. And their only defense is the old lame "ISP defense" of "We can't help it when our customers send you SPAM". Being a middle man to SPAM does not release you from the culpability of SPAM.

Votes (1)  •  Comments (1)  •  Link to this review

Kerry M. UPDATE: It's a few days after my original post and I have had multiple conversations with the CEO of TransferBigFiles.com and am now satisfied that they are addressing my concerns appropriately.

6/27/11  •  Votes (0)

Works like it says in the url - transfer big files. The user interface is simple and easy to use. Notifies when individual recipients download files. And the management console is great.

Have used it many times with no issues whatsoever. Love that I can share big files for free - great site that I will continue to use

Transfer Big Files provides an excellent service. I have used them for a year, sharing large files with all kinds of clients and colleagues with ease. They do what they say they will do and they do it in a timely manner.

I'm sorry for the other reviewer here who blames Transfer Big Files for ruining her life and am glad she has found a service that works better for her.