When you order on line they ask you to ring constantly. When you ring them they fail to ask you whether you want to park the skip on your property or the road and take payment over the phone and they don't get you a permit which means the delivery guy takes it away. You are now £250 out of pocket if you ask them to redeliver it they charge you another £70 + £85 for the permit, if you want to cancel they offer you £70 back either way you lose out. I have just heard they make be in financial trouble do not use them.