• TopBet.eu

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

TopBet.eu has a rating of 1.18 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. TopBet.eu ranks 7th among Sports Betting sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate TopBet.eu?
Top Positive Review

“Top Bet Payouts”

Perry M.
5/26/16

Have read the negative reviews on Top Bet but have to say that my experiences with them has been really good. I have only experienced one short delay on a payout a few months ago but when I spoke with their customer service they were able to explain the delay, they supplied an update on my tracking number, and I received my money a few days later. The rest of my payouts have all been on time! I will still use them until they give me reason not but I can understand some of your frustrations.

Top Critical Review

“Scam site will never cash you out”

ali d.
9/12/23

Several hundred dollars and had one money, and after a few months tried to cash out. They pretended to do the cash outs by taking the money out of the team, but never paid the money to me either by check or any other meme. This is a police campsite. I emailed her port several dozen times you just keep getting the runaround. No one is ever going to pay you back. Do not ever use this site.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user bsadhanani07
1 review
0 helpful votes
September 12th, 2023

Several hundred dollars and had one money, and after a few months tried to cash out. They pretended to do the cash outs by taking the money out of the team, but never paid the money to me either by check or any other meme. This is a police campsite. I emailed her port several dozen times you just keep getting the runaround. No one is ever going to pay you back. Do not ever use this site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rowaldod
1 review
0 helpful votes
March 8th, 2024

Not even deserve 1. Scamming people. It has been more than 2 years now and they keep saying that my cash out is on cue.

Tip for consumers:
online betting site

Products used:
not applicable

Thumbnail of user stevena57
0 reviews
1 helpful vote
October 23rd, 2016

Completely unreliable website. They had the lines for old games for 2 weeks. Site is constantly telling me there are"temporary problems" and to "try back". They were rated as a better site by some $#*!. I will go back and find out where I read it and give that loser a piece of my mind. Go to a real gambling site. If you have issues after reading this,... walk over to your medicine cabinet and blame the douche-bag you see!

Thumbnail of user perrym25
0 reviews
0 helpful votes
May 26th, 2016

Have read the negative reviews on Top Bet but have to say that my experiences with them has been really good. I have only experienced one short delay on a payout a few months ago but when I spoke with their customer service they were able to explain the delay, they supplied an update on my tracking number, and I received my money a few days later. The rest of my payouts have all been on time! I will still use them until they give me reason not but I can understand some of your frustrations.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jime63
0 reviews
0 helpful votes
April 11th, 2017

This is a scam operation. For those fortunate to "apply" for a withdrawl must endure weeks if not months to receive your money. They lie to the customer every time you call to see why the funds have not arrived. First excuse is: "we go by business days" The second excuse... which goes on for weeks... is: "it is delayed at our third party payer: Then... they say that they will need some time to contact the third party payer. This joint is the classic con. They want to use your money and delay, delay delay... for months. This operation is pathetic. STAY AWAY!

Thumbnail of user craigw62
0 reviews
1 helpful vote
April 2nd, 2017

I have been waiting on a max pay out of 2500 since Jan. 25th. They claim to pay out within 15 business days. I have called every 3 days since & now is April 1. This is not April fools just me being a fool for trusting them. They blame everything thing on a third party company but will be glad to take your money. DO NOT BET WITH THEM YOU WILL NOT GET YOUR MONEY! SCAM SCAM SCAM!

Thumbnail of user samc117
0 reviews
1 helpful vote
February 20th, 2017

If you ever hope to win and receive a payout, keep looking. This is not the place to open an account. They do not pay. After months of repeated follow up I finally got some money out of them, but it has been the most difficult and frustrating experience ever. And I am still waiting on a payout I requested 6 weeks ago and continue to get nothing but excuses and the run around from them. Be warned, if you are considering opening an account with TopBet, it will be a nightmare when it comes time to collect. They are good at taking your money, they just don't like to pay you when you win, and all you will get are excuses and the run around for months on end.

Thumbnail of user marting68
0 reviews
1 helpful vote
December 4th, 2016

One payout option check takes 15 to 18 days reason to discourage players also do not covers all sportslines only what they want strongly stay away from this site

Thumbnail of user mickeyc13
0 reviews
0 helpful votes
December 21st, 2016

I have been waiting 7 weeks for a payout. No news ever!

Thumbnail of user zaqh
0 reviews
2 helpful votes
November 30th, 2016

I wouldn't mind if they at least told the truth that you won't get paid or if you do be prepared to wait 6-9 months. The coverup is always worse than the crime

Thumbnail of user jacks561
2 reviews
1 helpful vote
April 23rd, 2017

IVE BEEN WAITING FOUR 4 MONTHS FOR MY PAYOUT, THEY SAY ITS COMING,,, THEY ARE A SCAM DONT DO IT!

Thumbnail of user ellenc12
0 reviews
1 helpful vote
March 17th, 2015

This place is a scam, beware. First when on the phone with them it sounds like you are talking to someone in a boiler room somewhere far away. When I signed up they gave me a $175 signing bonus and told me that I would have to make 3 bets in order to keep the bonus and I did make many more than 3 bets. I just called in to cash out approximately $800 dollars and they told me they would not give me anything back because I had not made $3000 in bets. They won't even give me the $800 - $175 bonus. Stick with Bovada never had this experience with them. Stay away!

Thumbnail of user tavont
0 reviews
3 helpful votes
August 10th, 2016

It's been over a month since I requested a payout. I still haven't received my check. I call everyday to ask for s status update and they give me the same b. S excuses. They will blame it on there 3rd party processor and stay they don't yet have a tracking number... Basically they don't give you any updates for where your money is... The point is when u lose s bet with them... They get there money right then and there but when you win your bet and want to cash out, they make every excuse not to pay you... DO NOT USE TOPBET... You will not receive your money in a timely fashion. Also whenever I ask to speak to a manager, magically they are never available... I also noticed the same 3 or 4 people always answer the phone... Suspicious for a big company like TOPBET... I REPEAT DO NOT USE THIS BETTING SITE... Please read other people's reviews first. We are all basically saying the same thing

Thumbnail of user thomasm165
0 reviews
2 helpful votes
April 18th, 2016

Please USA citizen, do not used this Company TOPBET, I won $4,100.00 and they come up with everything to not pay you off, they even closed my account because I filed a complaint, read the email I Paste below... Warning USA citizen. They going to get you. I won over 4,100 and have not received a dime... 14 April 2016... I will stick to VEGAS, you have been Warn USA

Hi Thomas,

The remaining funds amounting of $2440 for processing of your withdrawal will be removed within the day.

For further concerns, please do not hesitate to contact Topbet's Support Team and we will be more than willing to address all your concerns.

Regards,

Felix
TopBet.eu
Security and Risk Management
*******@topbet.eu
*******748

On Thur, 14th Apr 2016 at 12:30 am, Thomas Mitchell <*******@aol.com> wrote:
When will you guys take the money out of my f****** account for payout... got d**n

Are you people f****** real

Sent from my iPhone

On Thur, 14th Apr 2016 at 12:16 am, Felix wrote:
Hi Thomas,

Thank you for choosing Topbet!

This is to confirm that your Topbet account balance amounting of $1,672.23 will be put on hold until 10/03/2016 for security purposes due to the negative issues we received in your other associate online account.

For further concerns, please do not hesitate to contact Topbet's Support Team and we will be more than willing to address all your concerns.

Regards,

Felix
TopBet.eu
Security and Risk Management
*******@topbet.eu
*******748
Please USA citizen, do not used this Company TOPBET, I won $4,100.00 and they come up with everything to not pay you off, they even closed my account because I filed a complaint, read the email I Paste below... Warning USA citizen. They going to get you. I won over 4,100 and have not received a dime... 14 April 2016... I will stick to VEGAS, you have been Warn USA

Hi Thomas,

The remaining funds amounting of $2440 for processing of your withdrawal will be removed within the day.

For further concerns, please do not hesitate to contact Topbet's Support Team and we will be more than willing to address all your concerns.

Regards,

Felix
TopBet.eu
Security and Risk Management
*******@topbet.eu
*******748

On Thur, 14th Apr 2016 at 12:30 am, Thomas Mitchell <*******@aol.com> wrote:
When will you guys take the money out of my f****** account for payout... got d**n

Are you people f****** real

Sent from my iPhone

On Thur, 14th Apr 2016 at 12:16 am, Felix wrote:
Hi Thomas,

Thank you for choosing Topbet!

This is to confirm that your Topbet account balance amounting of $1,672.23 will be put on hold until 10/03/2016 for security purposes due to the negative issues we received in your other associate online account.

For further concerns, please do not hesitate to contact Topbet's Support Team and we will be more than willing to address all your concerns.

Regards,

Felix
TopBet.eu
Security and Risk Management
*******@topbet.eu
1-877-528-67

Thumbnail of user victors44
0 reviews
0 helpful votes
May 28th, 2016

***STAY AWAY*** ***

I processed a withdrawal on 5/2/16. It is now 5/28/16 and they are still telling me that they are having problems with their Third Party Processing Company. Their website states you must allow for 10-15 business days to process a payout which they were quick to point out when I called to check the status of my withdrawal on Saturday 5/14 and I was told it had only been 10 business days (Which is bull$#*! to start with. Process a withdrawal with Bovada and the FedEx guy is knocking on your door two or three days later). However, when I emailed them on Saturday 5/21 and asked what the process time for a withdrawal request here is the exact response I was given, We dont have a specific processing time about this but once the tracking number is available we will send an email as soon as possible. The bottom line is they are thieves! There is no acceptable reason it takes more than 3 weeks to cut a check for less than $1,000. Do yourself a favor dont send TOPBET.COM one shinny penny of your money because they will not payout if you win. This is the lastest response I have gotten which basically says stop asking us for updates. "We will be needing more time to work on it. Let me return this favor, We will be the one who will update this status from time to time. Once we've got this update we will notifying you via email or giving you call on the phone number on your account."

****

Update 6/17/2016

Received the check yesterday (44 days after request) waiting for funds to clear.

I thought about bumping the review up to 2 stars since they actually did send a check, but as I did I thought about the reason I made the withdrawal in the first place. I placed a parlay about 2am one night on two games that were starting at 7pm the next night. About 3 minutes after I placed the bet I sent an email requesting to lock the pitchers which I had forgot to do. Even though neither game started for another 17 hours they would not alter the bet or cancel it so I could re-play it with the pitchers locked without me having to call and speak with a manager the next day after 10am. I thought that was pretty lame seeing as how I had only been a customer for about two weeks so I took my action elsewhere. The hassle of chasing my money around for the last month and a half has ruined the first part of the baseball season for me though so I have to stay at 1 star. Go with Bovada, they have always had a check at my door no later than 3 days after requesting a payout.

Thumbnail of user jakel17
0 reviews
1 helpful vote
March 25th, 2015

Casino roulette is an absolute rip-off!

Thumbnail of user alexyna
0 reviews
1 helpful vote
October 30th, 2015

Most betting sites I've used send you an email after you post money to your account at their sites, which states, "please be aware that your bank account will show a payment to XXXXXX" Topbet does not do this. I won a bet with Topbet, and then My bank (on their own) blocked the payment request. The payment request from TopBet, on my bank statement, showed as "shirt-and-ties.org" with a phone number. The phone number and website address are based in Georgia/Russia. The same day that payment request came through from TopBet, and for the first time ever, there was an attempted transaction for 329.00 from China. Never before has this happened to me. I called TopBet and they told me that they contract with payment companies all over the globe. I told them about the 329.00 payment request and that that had only happened since I gave them my debit card info and never before. They told me it had nothing to do with them. Then they told me because my bank blocked the transaction, they were taking my winnings, and if I wanted to retrieve them, I had to wire transfer money to them via person to person then they provided me (as they explained) a randomly generated name of a person located in the Philipinnes to which I was to wire 100.00 to. They said I needed to do this in order to fund my account and gain access again to my winnings. I then sent an email to their main support email address to ask if this was correct and no one has gotten back to me. Luckily, I retained my original investment by my bank blocking their attempted payment request.

Thumbnail of user bjob
0 reviews
1 helpful vote
July 21st, 2016

TOP BET IS A BIG SCAM AND FRAUD COMPANY you spend money you loose and when you win and want to cash out theygive you 20 excuses for not to cash out and not to sednd you any check, they pleay with your money and with your time. Dont invest a penny in this company to a favor for yourself..

Thumbnail of user anthonyn21
0 reviews
0 helpful votes
October 25th, 2015

My name is Anthony. User topbet name anth. Topbet. Im vey a fair person and say whatever the truth I experience. I recently post a review and complaint about topbet on here and if u guys fallow up with my complaint and read this comment u will know why. Basically, it a misunderstanding between me and topbet payout... If the agent would explain to me clearly about the payout in the first place I wouldn't have to go in here and complain topbet. Even Thoe the last withdraw with them is a misunderstanding but other than that I withdraw 3 times already and I Recieved them all!

Thumbnail of user marks186
0 reviews
2 helpful votes
October 9th, 2014

Stay as far away from this site as you can, Black Jack in the casino is fixed. When you play on your smartphone you will see your available balance in the top right corner. As an example you have 20.00 in your account and you make a 10.00 bet. Your balance is now 10.00, after you've finished with your hand either taking your hits or standing, the dealers card gets flipped over and if you won the hand your balance will change to 30.00 dollars (10.00 wager and 10.00 for winning the hand) before you see the dealers draw cards! Before the dealer gets his draw cards if the balance remains the same it means you lost! The cards are fixed and the system knows what cards are coming out. Completely understand gambling is a risk, however, when your balance reflects a win or loss before you know what the final cards are for the dealer, that's a huge concern TOPBET has the system fixed. I was betting between 10-15 dollars a hand, was up over 375.00 from the sports book and lost every penny in a 30 minute span. I didn't notice the fixed card dealing until the last 4 hands, immediately reported it and they credited me 50.00 bucks. Whatever you do, do not play on this site - the casino is completely fixed and do not have the proper card shuffle. It's a complete scam!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Join TopBet US sportsbook & online casino today to claim your 50% Sign-Up Bonus. We offer the best sports betting odds, bonuses & parlays w/free bets & payouts.

How do I know I can trust these reviews about TopBet.eu?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TopBet.eu?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business