I wish I had read the reviews before I ordered from this site. I too assumed this was a UK based compnay but as some of you have pointed out, they come from mainland China. My battery took one month to arrive. And when it did it was found to be incompatible with my Dell laptop. I am now trying to get a refund but Mr (Sunny) Xinghua Luo has suddenly gone very quiet. I intend to complain to Paypal and get them barred from Paypal. DO NOT ORDER FROM THIS SITE>

www.top-battery.co.uk is the worst retailer I found until now. It's based in Shenzen so be very aware: don't be fooled be the .co.uk because the battery is shipped from Shenzen, then in Hong Kong and then in Singapore - at least from the tracking number. From Singapore the battery should arrive in about 7 working days in UK (London) but in my case it didn't arrived at all. So I think I was ripped off. Don't buy from them!!! Merchant information: Xianghua Luo - order@top-battery.co.uk

I ordered and didnt read the reviews - now wish I had as the wrong battery for my Acer 5735 was sent and I was not about to return battery untill they sent me a SAE for return. I have written to Tenfang Li in Singapore - no reply written to this site three times still no reply. I have paid through paypal £26 and have no battery for my laptop. I have re-sent the letter yet again threatening that this site should be removed from wherever it appears BEWARE do not buy a battery from here

I would NOT recommend this site. ALthough it looks like it is UK based (shows Royal Mail logos etc.) it is not - it ships from Singapore. They quote 'fast shipping' - nothing could be worse. Over three weeks later I am still waiting. I have asked for a refund but no joy. Stay clear!