217 Reviews for TBdress
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I purchased a dress on Feb 7th and have yet to see any progress. I have been trying to contact TB Dress for a status update...I am currently awaiting to see how this will be handled. As of now I am very unpleased with customer service but will try to keep positive in hopes that TB Dress will keep their bussiness end truthful.
Will keep you updated, until then....
Update ~ Mar 6th TB Dress sent a msg thru sitejabber inquiring on my order now the dress status has been updated to being shipped. Again I will update with progress (frustrated Teenager has tweeted about this, friends have a back up dress for her).
Final ~ Mar 7th Teen daughter was excited to receive the dress today. Customer service thru TB Dress was helpful and reliable, I updated my review to three stars only due to the fabric having some snags due to packaging of dress.
i order 3 dresses for the flowers girls in my wedding received them and were extremely disappointed with them. they don't look like the one in the picture, the color is not like what i had chosen. i believe that this site just took photos of dresses from other sources and marketed them as their designs where they tried to follow the design with inferior quality and taste. when i contacted them to process a refund, they kept giving me the run around even after i agreed to pay all shipping cost to return the dress as stated in their website, they still refuse to refund me. Stay away from buying from this site. they are a fraud.
Just received my order from tb dress very very very disappointed is an understatement the dresses are of inferior quality the finishing is sooo poor they dont look anything like their pictures on the site wishing I had read the reviews before buying had to pay vat and charges for such inferior dresses wasted money I need to send them back but not getting any helpful information on how to do this sooo disappointed
I PLACED AN ORDER A WEEK AGO AND HAVE NOT GOTTEN ANY STATUS ON MY ORDER BUT WAS CHARGED. I HAVE EMAILED THEM AND NO RESPONSE AT ALL!!! I TRIED THE CHAT SERVICE AND IT WAS HORRIBLE...IT NEVER RESPONDED TO ANYTHING I SAID IT JUST KEPT GIVING ME LINKS TO ORDER...I WOULD LIKE MY ORDER ASAP OR MY MONEY BACK!!! I HAVE NEVER EXPERIENCED A WORST ONLINE SITE EVER...
I ordered my dress on Feb 22 and was told that I would receive a tracking number shortly. It's now March 5th and have not heard from them. My order number is 786534 and am worried that it won't be here in time for my wedding. Any ideas for some help?
Terrible terrible don't ever buy from this web site not what I ordered wanted to get a refund but no reply didn't want to know
I just oredered my dress from here on febuary 15 im getting married on march 21 and im scared out of my mind after reading all those reviews that my dress wont be here on time
I emailed them about my order (order number is 788985) wanting to know why a few weeks had gone by and I still hadnt received an email saying it was shipped or a tracking number. 2 days went by and although I never got a response from my email I received my tracking number this morning. Now I cant find any information on my items. Every time I type in my tracking number it says it doesnt exist or there is an error. I am very disappointed. I very rarely order anything online and I never but myself anything (kids come first). I hope I receive my items soon and they are worth the money I spent. Wish I would have read these reviews first.
I placed my order 754639 on January 10th 2014 and paid for the whole order consisted of 5 item,paid $ 33 for the shipping. After waiting for more then a month I finally received only one item out of my order. Asked TBdress to refund me the rest of my money, but got no reply. My understanding Tbdress sells items they do not possess so they are not able to ship them. Be aware of this site!
Do NOT ever purchase from tbdress.com. When they don't send the goods and you ask for them to credit the amount back to your credit card, they will not. You will NEVER see your money again. BIG RIP OFF site.
Mar 1,2014 update
This is followup to my review in January, in which i stated they never credited me back the funds after never sending me the goods as they said the item was out of stock. After writing on Sitejabber, and exchanging several emails with TB dress, and most importantly telling them I will be reporting them to my credit card company and then they can deal directly with them, they finally credited me back my money. In the email in which they notified me of the credit, they also asked me to write a new review of them and give the a three/four star review, which I will not. I will however, say I finally got a refund... After chasing them for almost two months.
I had an issue with delivering a dress to an international destination and one of the customer representatives took over the issue. Nicole did a great job of making sure the dress is delivered on time. She was patient with me and answered all my questions! i will defiantly do more business with the company.
Thank you Tbdress
Website was easy to follow. The whole process was hassle free and goods were delivered within twenty one days. Was kept fully up to date with the status of my order.
Have no complaints and will use this site again. I was also very pleased with the prices, the speed of delivery and the very user friendly website. But they could do with a new name -tbdress sounds funny!!!
Seriously! This site doesn't get any worse than this! STAY FAR FAR FAAAAR AWAY! I placed an order for a dress and was charged for the dress in my bank account via paypal. Thank heavens for the paypal dispute center!!!! My account on tbdress says the item is still in my cart and that I have no open orders through them! I read their reviews on here and immediately began asking for a refund. Decided to try their "online chat", HA! WORST customer service I've EVER had. "Nikita" placed the blame on me and asked question after question as to why I wanted to cancel my order. I told her and she complained that I didn't give her a chance to talk me out of it. Seriously?!!! She also said she couldn't help me because I was being rude????!!!!!!!! NEVER EVER EVER! Order from this site! I'm thankful for paypal's dispute center and I look forward to shopping with an actual reputable company that doesn't hire 12 year olds for tech agents!
Just as I was looking anxiously for my sister’s wedding day I was equally worried about buying her a gorgeous wedding gown that would make her truly exclusive on this once-in-a-lifetime occasion. I love my sister ever since she came in my life and I wanted to give her only the best for her wedding. Her childhood fantasy was to look like a white fairy. Therefore, I was in a lookout something marvelously white as my sister’s wedding apparel.
Of all the samples of wedding dresses I found on display, I found the 'fancy fairy’ in the Elegant A-Line One-shoulder Lace-up Chapel Train Pleats Beach Wedding dress that has been made of chiffon and weighs 3.3 lbs. Against the market price of $315, I paid only $142.79, getting a fair saving of 55%. The delicate touch of fabric, eye-catching design and the perfect whiteness of the dress made my sister gorgeous and cynosure of all eyes. Her peers commented “You look so romantic and fantastic in your wedding dress”. The credit for these compliments goes solely to tbdress.com.
Ordered a month and a half ago, supposed to have dress within 22 days. Can't get a reply to an email or answer to a phone call. Need our dress in a week. Will never use this site again and will advise everyone else to do the same. Now we are going to spend more money we don't have on a dress we will only have a day or two to find. Very disappointed and so is my 15 year old daughter.
I placed an order on Feb 14th, they said don't worry on their website we will send you a tracking order with 2-8 days and ship I paid extra shipping. They took my money that night and I have not heard a word since I have sent 4 emails with no response, I think I have been scammed and I am furious> I either want my money back or my item delivered as promised within the time frame . Order #7827772
I ordered my daughters Jr. Prom dress from this site. I went to the designers site (Studio 17) to make sure they were an authorized online seller first and confirmed that they were. The dress arrived in about 3 months. It was absolutely stunning. The workmanship was amazing. I was very happy with my purchase and will be ordering from them again for Sr. Prom.i had also purchased a dress for my daughter's grad and the service was great! I was a bit scared to order on line, but I had a good online person to talk to (Nicole).
The dress came from tbdress.com in five working days! I was really impressed with the service and the delivery company. I recommend that you follow the measurements that they give you exactly and you will have no problems. DON'T go by what size you usually purchase in the stores. The dresses fit small! My daughter fits a size 8 (usually) and the recommended size for her was higher. The dress fit perfectly when it arrived! It was beautiful. I would order again from this company without any problems!
I placed my order on January 24 for my wedding dress. It is now February 24 a month later and I still haven't received my dress. They said it is going through the inspection process (who knows how long that takes). My wedding is next week I hope my dress arrive this week or else I will be super pissed.
I wasn't expecting a lot for $20, but the item was of cheap costume quality and fabric reeked of gasoline. Item will need a lot of work to be wearable, as it's mostly just cut polyester with raw edges, but could be used as a "shell" for decorative work if someone wanted to put that kind of effort into it and didn't mind the fabric. Customers need to really pay attention to the measurements for the sizes (jr. sizes, basically). Caveat Emptor...the return policy looks to be more headache than it would be worth. I don't intend to use the company again.
I spend a lot of money 2 months ago at this website and I didn't get any items..
this company is just a scam they didn't talk to you at all or explain what happened or respond you're emails... They are fraud and cheating consumers. PLEASE STAY AWAY from them, and invest in a branded dress instead.
I ordered a dress beautiful dream dress on February 18th, which I didn't realize the address had 10 to 12 days of processing before they shipped it. I paid 46 bucks for the shipping which was two-day air shipping. My wedding takes place on March 1st. I was deeply concerned after I realized that there was a processing time on the dress. That same night after ordering my dress I called the company several times. However no one would answer the phone. After two days of contacting them which is a via email and phone, I finally got a response via email which told me that I'm sorry you're concerned but here's a coupon for five dollars off. Later that same day they finally answer the phone, which was on February 20th. Talk to a gentleman who told me that he I he was sorry and my just wasn't going to make it on time. To begin to cry because yes it is my biggest day. He told me the next morning I should have a full refund in my account. I waited, two is clearly a horrible decision. I finally called them back today to see if they were going to return the money so I can help pay for my new dress, is aria bought and much much more expensive. I talked to a woman on the phone they told me that now I couldn't have my full refund and she would only give me back my $46 for shipping. Explain to her that I talked to a gentleman on the 20th and that he told me I would receive my full refund and all I was doing was waiting on it to hit my bank account. She kept telling me over and over that I wasn't getting my money back and that I confirmed my purchase when I talking to the gentlemen on the 20th. This went on for about 20 minutes, and she tells me my dress is going to be here by March 1st. I explained to her that I had bought a new dress what am I supposed to do, and all she could tell me was that it would be here on March 1 or I could take my $46. She was very rude, unconcerned, and mean. This was the worst customer service I've ever dealt with in my entire life. I don't recommend this site anybody. I'm currently awaiting the dress, and praying and gets here on time still, it after reading this very very unlikely.
We ordered a prom dress for my daughter, and it arrived today. My daughter is extremely upset--with good reason--in the quality of the dress. The material feels cheap, the dress is several inches longer than advertised, the color is hideous (was supposed to be red but is the ugliest orange we've ever seen), the beading looks gaudy and cheap, and the sleeves look like something straight out of the 80's. The dress we received looks NOTHING like the dress in the picture on the website. Why is this company even still running? I wish we had researched this site more thoroughly. I'm sure that in response to this review, I will get some response in broken English from someone asking me to email them my order number. I have zero confidence that TBDress can or will make anything right. Furthermore, I believe that, with a few possible exceptions, the glowing reviews that appear here are not legitimate. Please learn from our mistake. Don't waste your money!
INCREDIBLY disapointed with this company. They advertise a 5-8 day turnaround on ordered material, andI ordered a jacket on 01-21-2014 03:07:00. It is now a month later, and I still have not received the jacket. I looked on the "My Account" portion of the website, where they gave me a tracking number, but did not name the company through which they are sending it. I've checked DHL and UPS, as stated on the website, and the tracking number is not valid for either one. I've tried messaging twice, and have been ignored both times. SUPER disappointed with this company, and will most likely NEVER shop with them again.
I order a dress on January 16, 2014 and it is now February 20, 2014 and still have yet to receive. refer them to anyone.
Having dealt with other companies in the
past, tbdress are by far the best,
great communication from day one.
Any questions or queries they had, they
simply phoned me and asked, where
others in the past have just done what
they wanted leaving me unsatisfied
with the works.
The clothing is of good quality and
embroidery done very well, got straight
to the job as soon as it was ordered and
fast delivery, will definitely be
using in the future. Thanks again
On January 19 I placed an order with your company for a wedding dress. With shipping it was around $150. It has been one month and on the "order detail" section of my account there has been NO updates since the date I placed the order. I have emailed and sent messages at LEAST 7 or 8 times in the past month asking about my order. I have only received messages back stating "don't worry" and "we will finish up in a few days." I have asked EVERY TIME when I can expect my dress to be finished, when I can expect it to ship, and when I can expect to receive it. I also explained that I need it no later than February 22, this Saturday. I am extremely dissatisfied with the lack of service with your company. I need to know IMMEDIATELY the status of my order. I have been polite and now I'm angry. I didn't spend $150 to not receive my order or hear anything about it.
Please contact me. My order number is: 760915
I ordered a coat which took longer than the advertised 5-8 business days. When I received the coat it was not even close to the XL size. It is a piece of garbage not even worth the cheap $30 i paid for it. Will never buy from this company again.
I recently purchased a gown from
tbdress.com and was thrilled to receive it
in less than 2 week! It takes longer to
receive packages shipped within
Australia. The garment is exactly as
shown on the website, the quality is
excellent and i will most certainly shop
with tbdress.com again. Thank you
for your professionalism and attention to
I've bought about 3 parcels with about 2/3 items each order and must admit that I'm impressed, takes a few weeks for delivery but apart from that and the fact the sizes are deceiving, about a 10 being the largest! I've never had a problem, really bummed the website isn't up and running as was going to order again for me and a friend, I'm surprised so many people have been disappointed when I've not had any issues, but in my personal experience it's not been a scam!
So glad I read this. I went onto the site yesterday and in my shopping cart was over $200 worth of apparel. I went back on the site to look over what I was going to purchase and weird there website isn't up and running. Big scam and super bummed. Read all the reviews and you can tell all the positive reviews use very similar verbage. I will be spreading the word about this company
after i ordered sweaters from this website, i cannot access the site back. which makes me think this is just a scam, im scared that they will use my credit card info for other purposes..
I ordered a dress for my daughter on January 31st. The dance was the 28th of February. I thought that would be plenty of time since the website says processing time is 12 - 17 days. In an attempt to find out when the dress would be shipped I contacted them. I contacted them the first time last week with no response. I contacted them again with no response. Yesterday I contacted them again via online chat (which is not an online chat), and email. So I contacted them 4 times total. I finally received a response this morning. They are now saying the processing time is 18-22 days. So it will not even ship out until Saturday. Since shipping was so expensive I did not pay for expedited shipping. If we do get the dress in time, there will be no time to have it altered if it is needed. I will have to go buy my daughter another dress for this dance. I will never shop with TBdress again and I will encourage everyone I know not to shop here either. They misrepresent themselves on the website and their customer service is the poorest I have ever dealt with and I purchase online quite often. I hope the quality is good when we get the dress. I don't want to send it back for a refund because I will have to pay for shipping. Paying the high shipping cost to get it here and then to get it back - it wouldn't be worth it. And I believe they count on that!
I order a dress from TB Dress on January 17, 2014 and it is now February 18, 2014 and still have yet to receive or hear from this company. I needed the gown for the weekend of VDay, I emailed them and they respond with they would do all they can to have the gown to me. Guess what??? I had to go out and purchase another dress which isn't fare given the amount of money I paid for this dress. I'm still try to contact someone but it seems as though when I provide my order number to check the status of the dress since I've paid for it you are being ignored. They have a computer generated to answer your questions it's not even a live person. Very disappointed and I will NOT!! refer them to anyone.
DONT BUY FROM THIS WEBSITE!! IT'S A SCAM!!! I ordered a dress for a special event. i had liked it so much i took the pictures they had on to my computer. When the dress came 2 Months later, it wasn't the dress i ordered but some cheap fabric and poor sewing skills!! I had emailed the company and they wouldn't respond until the next day. i had emailed back and forth for about 10 days!! at first they didn't want to admit that it was the wrong dress. so i had to show them side by side of how they are different. then they accepted it was different but "still beautiful" but they said that it would cost $40 to return it! which was much more than what the dress cost.now i have an ugly dress just sitting in my closet.
I cannot encourage you enough NOT to engage at all with this company. They are a FRAUD! I cancelled an order for over $100.00 within hours after seeing reviews. They would not refund my money and I have been in a battle with them for weeks now. They shipped 1 item that appears was $16.00 to have a tracking number. I refused the package and I am now awaiting the outcome. RUN>>>RUN>>>RUN>>> as fast as you can!
I ordered a dress, coat and bracelet from TB Dress on Jan 13th. As of today Feb 17th I finally received the dress (in which the size was very deceiving). I haven't received the coat or the bracelet and my order as far as shipping hasn't been updated since Jan 22nd. Such a bummer because I specifically ordered this outfit for Valentine's.
I ordered a jacket from TB Dress in January and have heard nothing since. They have received and confirmed my payment and I have sent them messages and still I have heard nothing. How long do I have to wait?
I bought a dress though this webpage and paid shipping and delivery cost about £26 but when I received my dress I think it was 1 month later and I received a bill from TNT company in amount of £27. It means I paid delivery and shipping cost to tbdress but they didn't pay for it. I double check the letter from TNT and there is option who is paying delivery cost and there was thick on receiver. That means I paid two times for delivery!!!! So unhappy I m not gonna just this webpage any more......
Beginning of February, I ordered a coat with TBDress. I also received an email from Paypal with proof of payment. When I logged in on tbdress.com, I did it through Facebook. So far so good. When I looked at my orders, it said that payment had been received and the other thing it said was something like the order had forwarded to the shipping department or something like that. Today I was wondering about the status of my order since it is already the 7th day and I tried to log in to their website but login through Facebook doesn't work. So I tried another browser (started with FF, then Chrome, Opera and even IE) but all nothing. Do they have some kind or error or is there a script in their code that blocks an IP address after a given number of days? Should I open a dispute with Paypall, to try and get my money back or is there actually a living soul that has ordered something with TBdress and also received that object?
@Aaron, I don't know how to reply but my order number is 773007
i have a tremendous success with tbress.i buy cloths in bulk from tbdress and i get good discounts and then i sell them and get more profit here in Africa its nice.they always ensure timely delivery for me and i make my payments via paypal
The website is a scam and I'm willing to bet most of the positive reviews come from the website's own staff. You'll notice the poor grammar is consistent and the "voice" of each good review is mostly the same.
All of the dresses on the website have 5 stars -- clearly a scam.
i like giving credit where it deserves no matter the prevailing circumstance and in this case i am exactly doing that.come to think of it ,i placed an-order of a very nice sweet sixteen dress from tbdress and i received it in good condition and in time then what would you expect me to say about tbdress? i guess just perfect.
I ordered from this site at the beginning of Jan it is now Middle of Feb have not received order or heard from TB dress.
ZERO STARS!!! DO NOT ORDER FROM THIS SITE!!!
I ordered a coat and 2 dresses from this site. The coat was not true to size AT ALL! The 2 "sweater" dresses did fit fine but the material was so thin that it was completely see-through. I emailed them regarding this and they said I was most likely in the wrong and wanted pictures of me wearing the products to prove they were see through and didn't fit...no thank you. To return the items cost more than the items themselves because they are in CHINA! Shipping alone is over $30. I will sell them to Platos Closet or something and NEVER EVER SHOP ON THAT SITE AGAIN!!!!
I have been hearing about online spam but I am somebody that love to take risk and do not like to stress myself most especially when shopping. I discovered various clothing materials in Tbdress. I decided to take risk in buying it and considered that if I did not get it, then I did not get it more so it is not expensive and it is the type of material I cannot find anywhere else than Tbdress. I placed my order but to my greatest surprise, I received the order few weeks after I have placed the order and was just exactly as I saw it online. I love the site! Even though, I mailed Tbdress on the lateness in delivery but they said they are still working on that so that they can meet up with the consumer’s demand on time. In fact, I believe in Tbdress and can now commit my hard earnings on it for bigger purchase.
ZERO STARS!!! DO NOT ORDER FROM HERE.
Ordered three items from here cause I saw it on Facebook. Paid way too much for shipping, and in the end when they delivered it, 2 of the items had HORRIBLE fit and was not true the size on the website which I double checked to make sure. ANOTHER ITEM WAS COMPLETELY WRONG. I email them to tell them they sent me the wrong product and this person, who I think is nonexistent because their ID and phone numbers DO NOT WORK, tells me I MADE A MISTAKE. They legitimately tell me I got what I paid for. ARE YOU KIDDING ME? EXCUSE ME? I think I can see that the product that I GOT and what I WANTED were completely different things. I send an email asking them what they meant by everything they did was "in standard of line" (horrible english on their part) and I get no reply. WHAT KIND OF COMPANY thinks it is okay blame their customers for their mistakes and think it's a joke when customers send emails complaining. This company is a scam and I HONESTLY AM WARNING EVERYONE NOT TO PURCHASE ANYTHING FROM THIS WEBSITE. As for the person who keeps saying they are from the company and commenting on these reviews, you should start off by not sending the same template for every comment, just like how you shouldn't be sending generic email templates blaming your customers for mistakes you've made.
NEVER ORDER FROM HERE! I ordered a coat over a month ago and have still not seen my coat. They told me to contact my local post office then stopped responding to me emails. WORST ONLINE SHOPPING EXPERIENCE!!
Worst experience I have had with online shopping. I ordered around one month and I am still waiting for my order. They do not give your money back. They keep saying that be patient (whenever they able to reply). Their order tracking site is one of the worst website again, that does not show anything. They charge you for shipping as well but they keep all money in their pocket. I wish I can sue them.
I am so happy I checked out the reviews because I was going to order a lot of stuff for my daughter but not now, thank you all for your reviews and the response back to most of you is the same response. I hope you all get your refunds or merchandise you are waiting on, I have to purchase elsewhere :0) Thank you all
Ordered and paid on Jan. 18 2014 for a pair of pants and still don't have them. I also emailed them four times with no response. I will be reporting them
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.