• SwordsSwords

SwordsSwords

Overview

SwordsSwords has a rating of 3.65 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. SwordsSwords ranks 70th among Knives sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate SwordsSwords?
Top Positive Review

“Good for the price”

Angel L.
12/11/20

It wasn't honestly as bad as people are saying it is. I was kind of worried at first because I ordered without reading reviews. Plus because I noticed the money was never taken out of my account but it was taken from a different site and I never noticed. It came in about a week. The quality is honestly good for 11 bucks. It is very heavy and not light at all. It's a good quality butterfly knife to be honest. It very sharp as well.

Top Critical Review

“Very slow”

Joseph D.
10/26/21

Customer service not expert on items being delivered. And you wait long time for delivery to arrive. I called 5 days prior to my delivery and I was told my items were all arriving on time. Placed order on 10/2/21 received delivery on 10/26/21 and one item short and pen didn't work. So same time and money. I'd be wait a long time to return pen and backorder item they were sending a return label didn't even wanna waste my money a time.

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user josephd1528
1 review
0 helpful votes
October 26th, 2021

Customer service not expert on items being delivered. And you wait long time for delivery to arrive. I called 5 days prior to my delivery and I was told my items were all arriving on time. Placed order on 10/2/21 received delivery on 10/26/21 and one item short and pen didn't work. So same time and money. I'd be wait a long time to return pen and backorder item they were sending a return label didn't even wanna waste my money a time.

Thumbnail of user edwardp359
1 review
3 helpful votes
December 1st, 2020

Received broken item. Called them immediately. They said they would fully reimburse. I paid shipping both ways. Company kept about $20 and gave only a partial refunds. I am out almost $50 after getting a broken sword from them. They had no interest in satisfying the customer. Stay away from these people.

Thumbnail of user lorenzog54
1 review
0 helpful votes
October 26th, 2021

This has to be the worst online knife store weapons store I've ever bought anything from the products I get from them most of the time a broken and then when you send it back they want to hang up the phone on you lie to you about your return and try to blame it on your bank they will never ever get my business again they are terrible the items are cheap and like I said there most of the time broken

Thumbnail of user mattr373
1 review
1 helpful vote
August 4th, 2020

Purchased a stiletto automatic knife and it's just absolutely terrible. It locked on me the first time I opened it. When I was trying to fix it it literally fell apart on me. I'd never recommend buying anything from this website. It's all just China made $#*!.

Thumbnail of user angell206
1 review
0 helpful votes
December 11th, 2020

It wasn't honestly as bad as people are saying it is. I was kind of worried at first because I ordered without reading reviews. Plus because I noticed the money was never taken out of my account but it was taken from a different site and I never noticed. It came in about a week. The quality is honestly good for 11 bucks. It is very heavy and not light at all. It's a good quality butterfly knife to be honest. It very sharp as well.

Thumbnail of user jeremyg202
4 reviews
4 helpful votes
August 3rd, 2020

Poor quality build. Do not buy auto knife here! Through it was weird they have no reviews on items...

Thumbnail of user bobbieg6
5 reviews
22 helpful votes
January 1st, 2014

Made mutable orders from this site. They seem to be a fairly small company and they try to do all they can. All in all I would order from them again

Thumbnail of user jamesu494
1 review
0 helpful votes
August 15th, 2022

Thank you for the nicely forged hunting knife. I appreciate the customer service for their follow-ups. Good experience. Will buy a knife from SwordsSwords.com again.

Tip for consumers:
Don't think much just buy it.

Products used:
Boar Connection Hand Forged Full Tang Collectible Hunting Knife

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamf1030
6 reviews
1 helpful vote
February 22nd, 2021

Prices away high than the quality of their knives. Poor build and easily broken mechanism, even if metals overall are fine.

Thumbnail of user michaelg2890
1 review
2 helpful votes
January 13th, 2021
Verified purchase

I've ordered cheaper knives that are both either what I paid for or insanely good quality. What I got from Swordsswords is neither. Don't order from this site. If you do don't get too excited about it.

Thumbnail of user robertm6468
1 review
0 helpful votes
June 13th, 2022
Verified purchase

I have tried to contact the company after a 2nd day shipping that never arrived and a bogus tracking number that was created before I ordered.

Thumbnail of user bobj658
1 review
2 helpful votes
December 24th, 2021

I ordered 2 blades from there guys, less than a week from Christmas.
One of the blades was damaged. I emailed sales and sent a picture.
They overnighted a replacement to me before Christmas.
That's how it's done folk!
Only wish more companies where like this one.
Hell they were cheap knives and they treated me like a king!
Thanks swordsswords
I will order again

Products used:
Stiletto

Service
Value
Shipping
Returns
Quality
Thumbnail of user chadu2
4 reviews
6 helpful votes
May 18th, 2020

Made an order now they won't answer the phone and my order has somehow disappeared. Considering taking legal action to save someone else from having to go through this

Thumbnail of user randyr366
1 review
0 helpful votes
April 23rd, 2021

This movie was a great disappointment. It is all dialog no action. The whole movie takes place in one room. The movie cover and storyline indicates a lot of action but it is opposite from that. Boring!

Thumbnail of user gregr519
1 review
1 helpful vote
March 4th, 2021

Well I ordered a 20 dollar knife. On February 19,2021. I never received it. Tried to go long to check the status. They are off line and gone. Crooks!

Tip for consumers:
They are Crooks. Took my money:

Products used:
Never got the knife. They are offline

Service
Value
Shipping
Returns
Quality
Thumbnail of user idontlikeg
1 review
0 helpful votes
April 7th, 2021

Ok so I've seen very many reviews on how bad this place is. I think that its so mediocre, people only look at the bad, I mean this company has to make fake reviews just to keep it business, this is one of them, the switchblade I got was actually nice. I think this is a good company, it's like wish, for knives!

Tip for consumers:
You get ur money's worth

Products used:
Knife

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertp1560
1 review
5 helpful votes
April 22nd, 2020

I purchased from two companies that did not have PayPal and I had $900 of fraudulent charges on my credit card. SwordsSwords is one of the two companies. So be careful or just shop elsewhere

Thumbnail of user stephenw781
1 review
0 helpful votes
July 27th, 2020

I've read a number of these reviews but I had a good experience. The first knife took about a week to receive. Sadly, it was defective. However, I got right on the phone and immediately spoke to a customer service rep. She was kind, helpful and without hesitation said they would send me another knife no charge ASAP. Two days later I got the replacement and it works well. On top of that they did not want me to be troubled sending back the defective one so they said keep it. Overall a good experience and would buy from here again. Steve W., NY

Thumbnail of user michaelc2432
1 review
2 helpful votes
December 18th, 2019

You can place an order and pay them if you want, but I can assure you that you will not receive you item... It may say that it has shipped, and you get a bogus tracking number that never shows received by USPS. STAY AWAY, as I should have. Now I am am stuck with no sword, and no refund. No one will answer the phone either...

Thumbnail of user zodig
1 review
1 helpful vote
March 12th, 2019

I have made numerous purchases of armor, and garb related items from this company via E-bay, Seller name: everydaysavings, and have yet to be disappointed with any product purchased.

I use E-bay for two reasons, on average the Auction item prices are less expensive than those listed on swordsswords.com' own website, and of course there's the E-bay's
Buyer protection.

From medieval period related accessories like belts, pouches, jewelry, fasteners, to arming caps, helmets, gorget's, chain mail, coifs, and gauntlets, I have been very pleased with each and every purchase.

Item quality has ranged from good to outstanding, and shipping has always been free with no delays, or damage to any package. Price comparisons for same or similar items on E-bay has been anywhere from 50% to 300% higher, and they offer a 100% No questions asked refund policy.

Copied from one of their auctions I've won:
"100% SATISFACTION GUARANTEE on all of our products. NO QUESTIONS ASKED. Before leaving feedback of any kind, please contact us immediately with any issues or concerns you have with your order".

So, if you're like me, and trying to acquire garb on a budget, you've got to love
This place, at least I do :)

Thumbnail of user rezz
1 review
1 helpful vote
January 14th, 2020

Owner is an absolute pillock/moron.

Put in order on Jan 03,2020, (SKD-*******) credit card payment processed, but I received no tracking information for the order, not even an email confirmation, so I decided to contact Mark the owner via email on Jan 12,2020 to verify the status of my order.

On the same day, Mark responds without any phone call to confirm anything from me, and proceeds to cancel the order!

After making me wait 2 weeks because of his lazy unprofessional $#*!, and instead of offering me condolences for not getting the order to me in a timely fashion and offering me expedited post or a discount and instead of owning the fact that he dropped the ball because he never contacted me about this order, he somehow tries to imply this is my fault!

This guy is a total douche.

The man is a complete nincompoop, runs a mickey mouse business and is completely unprofessional to boot. His prices might seem reasonable at first glance, but trust me you don't want the headache of dealing with this moron.

DO NOT ORDER FROM THIS GUY. THE BUSINESS IS A SHAM, AND HE HAS NO IDEA WHAT CUSTOMER SERVICE MEANS.

Thumbnail of user paulg538
1 review
1 helpful vote
December 11th, 2018

If you want low quality product that will take months to come in after you order it then this is the place for you. Worst customer service I have ever delt with and strongly sudgest never to buy anything from these scammers

Thumbnail of user mn85
1 review
3 helpful votes
January 29th, 2018

This website is a bit pricey for low quality, all in all I do enjoy the website. Something about that angers me is how much people are shooting it down from the condition of the products and boxes when it gets to them. ITS NOT THE WEBSITE! ITS THE POSTAL SERVICE!

Thumbnail of user scotts302
1 review
6 helpful votes
October 30th, 2017

I was very happy with my purchase. Delivery was quick and the cane was packaged well. Thank you SwordsSwords

Service
Value
Shipping
Quality
Thumbnail of user jonr71
1 review
4 helpful votes
September 12th, 2017

Ordered 2 OTF knives from these people. Fast shipping was the only good part. One knife didn't work at all and the blade on the other wobbled like weeble. Returned them for a refund because its cheap crap. When I called to inquire about the refund I was told there was nothing wrong them. That I lied about the knives. They were supposed to be gifts for people so why would I not want them if they actually worked? Don't buy this cheap garbage from these ripoff's!

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Buy swords online, Knives, Ninja/Martial Arts accessories, daggers, self defense equipment, Medieval gears and Armors by SwordsSwords at discounted price.

Company Representative

Thumbnail of user swordss
Swords S.

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