(Reviewed by request)

There seemed to be a few moans about the service here, going back a few years. Not enough to call it a scam or anything at that level, just some unhappy customers. Then I found a bunch more, and more recently, here:

http://www.trustpilot.co.uk/review/www.swisstool.co.uk

There does seem to be an awful lot happening at this address. The parent company is called The Maybe Group, coincidentally also at this address, and their director is listed as one Hamid Moosavi, whose email address is at swisstool.co.uk and coincidentally also turns up as the address for Mr. Moosavi in his alter ego as technical contact for a site called bsgoa.com, the home of Bruce Smith's Gallery Of Amazements. Mr. Smith, a magician of repute, has a site created by Mr Moosavi and would have no other connection to this but for his email address, which is also listed as belonging to swisstool.co.uk, which I think we can speculate is run by the busy Mr. Moosavi. This led to finding Maybe Design Studio, Internet Web Design & Development company, in the same building as swisstool, along with Maybe Toys toys and games, M T Moosavi & Co Accountants, P A News Centres, Newsagents and off license, and The Streatham Bed Company. There's a photo of the storefront here if you're curious:

http://www.yelp.co.uk/biz_photos/RM9KNMPi5K4RM9ucIdlrAA?select=cFNBZ3fy8-_TOJAKAL-PrA

and according to the local authority the building also includes four apartments. Wow. So, a regular hive of activity, and given all that accounting and toy and game and bed sales and web design and newsagency, no wonder poor old swisstool gets a bit behind, sometimes. And that's important to knife enthusiasts, who are collectors of equal status to, say, numismatists or philatelists and, given the nature of their collections, are probably best not angered.

Don't be fooled by the professional looking website with login details required to be able to shop, contact us page with a drop down menu for numerous departments, nationwide shipping claims,impressive terms and conditions, and professional looking invoices and order numbers. This company is rubbish and will not respond to your contact or send you your goods.

If the other reviews are right this seems to be one crook working alone and not a big reputable company as the website would make you think. This chap has taken my money and not supplied the goods and I suspect never will.

Websites like this shouldn't be allowed to operate. Avoid it like the palgue and certainly don't put your card details in.

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Sophie N. I'm sorry to hear this, but thanks for sharing your story as well!

9/30/10  •  Votes (0)

Tracy H. Smart move to avoid this site! I bet they do fool many people so hopefully now other people will see your review when they do a google search and stay clear of these scammers!

10/1/10  •  Votes (0)

Please don't try to order from this website, we too are having problems, they have taken our money but have not delivered the goods !!!!!

Placed an order on 5/10/09 & have not received it. Cannot get a reply to my e-mail from Swisstool. I am wondering if this is a scam website. Beware anyone using this site. Can anything be done to verify if this is a genuine site?

Straightforward scam. Take your money, don't supply the goods, don't answer emails, letters or phone calls asking for refund. Hamid Moosavi is a crook.

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Helen c. Have unfortunately had exactly the same experience. Has anyone received what they ordered from this git?

9/15/10  •  Votes (0)

Helen c. unfortunately have had the same

I have reported him to Trading Standards via consumer direct who were very helpful in advising me how to get my money back. Everyone should report him as they said the more people who report the more likey he is to be investigated and stopped.

The number is 08454 04 05 06

9/15/10  •  Votes (0)