• SupraStore

Overview

SupraStore has a rating of 3.8 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. SupraStore ranks 176th among Auto Parts sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
How would you rate SupraStore?
Top Positive Review

“Superb support and shipping.”

Zack J.
4/16/21

Very helpful via email. Got buckets for nu 2JZ slipper to Europe, Sweden in 3 days including weekend.

Top Critical Review

“Got it done but was pretty rude”

Shawn R.
8/21/20

I ordered some wheel studs and canceled them. I sent them and email and called just to make sure I caught it before it shipped. The guy who greeted me on the phone was pretty rude. I wasn't sent an email for the order confirmation and there was no way for me to cancel the order on their site. I think they need to upgrade their site so you can cancel if they don't like talking to customers. The guy scoffed at me when I told him that I didn't get a confirmation saying "you should have gotten an email" in a condescend manor. The whole energy was very negative and they need to get better customer service too. I'll be buying my Supra accessories from driftmotion from now on.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user zackj25
1 review
0 helpful votes
April 16th, 2021

Very helpful via email. Got buckets for nu 2JZ slipper to Europe, Sweden in 3 days including weekend.

Products used:
Buckets for my valves

Service
Value
Shipping
Thumbnail of user giulianom
1 review
0 helpful votes
March 20th, 2016

Buenas dias por favor estoy buscando un motor 7/8 completo de 700 hp ho 800 hp para mis toyota supra turbo año 1989 motor 7m G T E m 70 24 valvola turbo. Por favor quiero saver se tiene un motor de competencia de 800 cavallo con 2 turbina y poder armarlo completo en mis coche gracias estare en espera de saver una respuesta. Lo estoy buscando desde mucho tiempo un motor fuerte o. K. mucho saludo mis nombres es giuliano ligabue vivo en ecuador soy italiano gracias asta pronto...

Thumbnail of user shawnr197
1 review
1 helpful vote
August 21st, 2020

I ordered some wheel studs and canceled them. I sent them and email and called just to make sure I caught it before it shipped. The guy who greeted me on the phone was pretty rude. I wasn't sent an email for the order confirmation and there was no way for me to cancel the order on their site. I think they need to upgrade their site so you can cancel if they don't like talking to customers. The guy scoffed at me when I told him that I didn't get a confirmation saying "you should have gotten an email" in a condescend manor. The whole energy was very negative and they need to get better customer service too. I'll be buying my Supra accessories from driftmotion from now on.

Thumbnail of user shawp1
1 review
2 helpful votes
October 15th, 2014

I've purchased quite a bit from Mark and the guys at SupraStore.com and they have always treated me honestly, answer their phones or return calls, unlike most others. Fair prices and treat customers right.

Thumbnail of user jaredg11
105 reviews
139 helpful votes
March 9th, 2017

Bought a base map from them that wouldn't start my car for starters, secondly just because I let it wait to confirm that it was broken because I had to be sure, they won't give me another boost cut controller when they sent me a busted dud that was not working. It's gonna seem like I'm changing the story but I misspoke on the phone, I didn't just find out it was bad. The whole time we were trying to get it to work it was bad. I'm not 100% aware of what is going on at the shop at all times.The nice guy trying not to say anything and not cause a problem really does finish last. They told me to kick rocks on both of these. I'm 100% sure the bcc is broken, my mechanic is no amateur in what he does; I know him all the way back from a different state that I used to live in. Two rip off instances means I'm not gonna mention what they sell that is good stuff because this apathy needs to stop. As for your policy, because you were obligated to return my money for my base map because it didn't work I don't want to sit there and troubleshoot with someone who I'm already unhappy with. By that point I already didn't trust you with my car. You had your chance. So yeah I was past my return but let's face it there was more than this situation. Also they are saying they don't Know that I didn't tamper with the bcc, but on the other hand they have no probable cause to believe I did in any way so it's pure assumptions. Denying me a replacement because of pure assuming. Unprofessional.

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From the business

Toyota Supra Performance Parts, Toyota Performance Parts - SupraStore.com

Company Representative

Thumbnail of user supras
Supra S.

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