• Superxpower.com

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Overview

Superxpower.com has a rating of 2 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Superxpower.com ranks 51st among Lawn Care sites.

How would you rate Superxpower.com?
Top Positive Review

“After my tenth order from this site in the last year,...”

Kevin D.
5/31/11

After my tenth order from this site in the last year, I thought I owed it to them to give them a review. AWESOME. Parts found easily, quick shipments, great follow up. Best one for parts that I have ever used, and I have been ordering online since 2001. Glad I found them this year!

Top Critical Review

“Stay away”

superxpower s.
2/10/14

Stay away. Same part on amazon was 30 dollars - their price 93 dollars and they said the part was oem -- it's not. These people are not to be trusted.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user superxpowers
0 reviews
1 helpful vote
February 10th, 2014

Stay away. Same part on amazon was 30 dollars - their price 93 dollars and they said the part was oem -- it's not.

These people are not to be trusted.

Thumbnail of user neilm23
0 reviews
1 helpful vote
July 1st, 2013

Agree with several other reviewers that this company has terrible terms and conditions and won't allow you to return some parts even if a mistake is their fault! My strong recommendation is to stay away from this company. Any inquiries are met with a strong "no".

Thumbnail of user andyb8
0 reviews
3 helpful votes
June 4th, 2011

This company charges a 25% restocking fee on canceled orders. I placed and order and canceled it 12 minutes after I placed the order and they billed me 31.87 restocking fee. I did not read their T&C before I placed the order what a mistake. I called them and pleaded my case and they said they were sticking to the T&C. I would not recommend doing business with superxpower or Milaca Lawn & Garden

Thumbnail of user shawnb8
0 reviews
1 helpful vote
July 1st, 2013

I ordered from their website using their diagrams as my guide to what part numbers I needed. I was trying to get a fuel line for my edger - I ordered what appeared to be the fuel line and that was labeled sleeve/fuel line (the fuel line had a nylon sleeve on it.) I received a sleeve only (something I didn't need). When I tried to get them to not charge me the 25% restocking fee they refused. They told me to get the fuel line I would have to buy the entire gas tank assembly. I had a one month trip that unfortunately took place right after I received the package so of course I missed the 30 day return deadline as well - this company is all about following their rules to line their pockets - and they take no responsibility for having a misleading diagram. Don't use this service. I'll never make that mistake again.

Thumbnail of user pipo
0 reviews
1 helpful vote
July 9th, 2013

I had the same expirence as Michael B. I ordered some parts from superxpower and the next day I recieved a call from my bank saying that my account had been compromised. I had to close my account at the bank and open a new one. Beware!

Thumbnail of user richardk9
0 reviews
2 helpful votes
February 13th, 2011

Stay far away. Took too long too ship and sent easily noticed parts from 2 different models. One was painted gloss black & 1 was painted flat primer black.

Thumbnail of user kevind6
0 reviews
1 helpful vote
May 31st, 2011

After my tenth order from this site in the last year, I thought I owed it to them to give them a review. AWESOME. Parts found easily, quick shipments, great follow up. Best one for parts that I have ever used, and I have been ordering online since 2001. Glad I found them this year!

Thumbnail of user bobbyj1
0 reviews
2 helpful votes
March 21st, 2010

Found my parts pretty easy, like using the diagrams to find the parts that i needed. I got them at my house in about 5 days after ordering. I will use them again and have sent an email to all my friends telling them about it.

Thumbnail of user michaelb15
0 reviews
2 helpful votes
August 16th, 2010

I can't say for certain, but I suspect that this company sold my credit card information to a third party, Budget Savers, who subsequently made an unauthorized charge to my account.

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