SubieTuned has a rating of 3.78 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SubieTuned most frequently mention customer service, and mud flaps. SubieTuned ranks 47th among Auto Parts sites.
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Relatively easy to install, not quite a perfect fit bit the product is solid and well made. Had to bend the bracket slightly to get it just right on the bottom and clips were slightly short going over the plastic fender liner so I had to wiggle the screw through but it does work it's way through. Overall great for the price.
This is the worst experience I've ever had with any company. I ordered mirrors 6 months ago. Never had a email saying it was on back order no emails saying anything about my product. Just an overall bad experience with this company. Definitely will never order here again and will never advise anyone else to order from this fraud company.
This is the worst experience I've ever had with any company. I ordered mirrors 6 months ago. Never had a email saying it was on back order no emails saying anything about my product. Just an overall bad experience with this company. Definitely will never order here again and will never advise anyone else to order from this fraud company.
I ordered a down a down pipe for my 2005 Subaru Legacy 2.5 gt with automatic transmission for $343.85, they took my money and I have not received my item, I tried to call the phone number numerous times that they provide at business hours and it says they are unavailable, I emailed them numerous times and they have not responded back with me, I got ripped off.
There were no response from Subietuned about an order that was created. My cc was never charged but I found lots of people had the same experience. It looks to me if they are no longer in business you should shut the website down instead of just accepting the order and giving impression you are charged.
I ordered Invidia exhaust parts for my Subaru on 5/22. No response from the company besides they took my money.
They took my order and my money. Then sent me no info and ignored my emails for 10 days. Then i recieve a generic email that just says "order cancelled". No reason, not even an "we apologize". What a waste of time. What an awful company. There is So many Subaru Aftermarket company's out there, not sure why anyone would use Subie Tuned.
Tip for consumers:
Go else where
Was looking to buy and yet its been 3-4 weeks without confirmation of my order, and no telling when the item will/has been shipped. On my order it said payment was accepted however nothing has gone through according through my bank account and theres no way to contact this company to get rid of my card information. Not too stoked about how this went. Still dont have my item.
Ordered part, a week later I get an email saying order cancelled with no call before and no explanation. That service meets no one's expectations. Mm
I ordered one part. A cam sensor bracket. When I looked it up it said there were 4 left in stock, so I bought it. After check out, funds processed I received an email stating that this part is on backorder. I have emailed subie tuned asking an eta on this part because now I am without my car for even more time.
Cart contained several parts, order was completed and processed, then all but one part was removed from the order, with no reason(s) given, nothing more then a simple 'order modified' email, which I used the website to ask a question about; only to never receive a response to my question. I will not be recommending your website/services to anyone, as there is no customer service to be had.
Best price on a Vibrant ******* stainless steel muffler 3" inlet dual 2.5" outlet. Fast shipping!
These ding bats can't respond to a simple message Via email, Facebook, or any other media platform.
All I asked was for when they'd have the product in stock and I've gotten nothing back in two weeks.
By the way they already took the money lol
I ordered a clutch and flywheel on 10/04/21, then the credit card was trying to be charged for $55 after the order was placed. Never ran the card for the clutch and flywheel amount. They haven't replied to FB messages, emails, they do not have a working phone number…. Just a whole pain that I didn't want to deal with. In the end, I have a throw out bearing that is shot with no clutch or flywheel on the way and no communication.
Note: the site even says IN STOCK and would ship same day if ordered by 2pm MST. I ordered in the 10am hour. Don't order from here unless you want fraudulent charges and no parts.
Tip for consumers:
Don’t order.
Products used:
Nothing cause I never got the dang parta
Bought an item that was on backorder without being notified it was on backorder. 2 weeks have gone by with several messages and calls and still no answer. My hard earned money is just floating in the air and I have no idea how to get it back. Starting to think that this site is a scam.
Did not receive paid for parts and not able to get ahold of customer service
I ordered a short huh for my car and long story short, it's been almost a week and I still haven't gotten a tracking number, I haven't even gotten confirmation on it being shipped yet.
It took me writing a review for them to even respond so customer service gets a zero there website said it was paid for so yes I assumed I had paid for it.
Still haven't received the items I ordered in June. Why haven't I received these items and when will I receive them if not then I need my money back.
Relatively easy to install, not quite a perfect fit bit the product is solid and well made. Had to bend the bracket slightly to get it just right on the bottom and clips were slightly short going over the plastic fender liner so I had to wiggle the screw through but it does work it's way through. Overall great for the price.
I ordered a flywheel may 7th and never got a confirmation email. I emailed them asking why and they said it would be in stock this current week. Then they cancelled my order this week without notice. No email, nothing. Terrible customer service in my opinion
Took my money and never shipped product. Didn't tell me if there was a backorder or anything so they keep customers in the dark.
I ordered a full catback system from SubieTuned a week ago and they have charged my credit card in full. No shipment info or estimated delivery has been given or any other communication aside from order confirmation. They have no phone number so I have emailed asking for a status update, and so far, no reply.
Ordered a clutch. It said if I order by 2pm it ships same day. Then I went to the confirmation email and it said it was on backorder. I emailed them twice and yet still to hear anything back. I want to cancel my order due to the lack of professionalism and customer service. Strongly request you buy parts elsewhere.
Part was listed as "in stock" but it has been over a week and still has not shipped. I reached out to subietuned yesterday and have not heard back.
I don't have the product yet as it's been on back order for almost a month. Will update once the product comes in with a review
I placed an order for a AVO Throttle controller and my credit card was charged. Then I receive a message that the order was canceled. No explanation! I responded that I was not happy with that response and got a message back that you no longer stock that item. Way to go taking care of a new customer!
SUBIEtuned is dedicated to serving the performance parts needs of Subaru enthusiasts. We carry numerous brands and type of parts to make your Subaru perform and look like no other.
Cody, you have not been charged anything yet, no money was "stolen". Please check the charges to your card before making a strong accusation of stealing money. Your item is on backorder as you have been notified many times. Sorry for the inconvenience.