Ordered some wiperblades and have had no contact after 11 days, I have tried e mailing and left messages on their answerphone (no body ever picks up the call even after holding for 20 mins).

As far as I am concerned do no use this site they take your money, and you do not receive the goods. They do not reply to your emails and if you phone you are always numer 1 after you have held for approx 4 minutes you can leave a message, however they never phone you back.. I have held for up to 10 minutes and no-one answers. This is Fraud