Studiojeans

I ordered two pair of jeans with that company. The first pair fitted quite well, however it had a very strange smell to it. I had to wash it several times to get rid of it but once that was achieved I was quite happy with it. So I copied the same measurements and ordered a second pair. Big mistake! The jeans arrived after about a month, way too small. When I complained and requested another pair according to studiojeans policy, I got bogged down in endless email conversations and requests from studio jeans to elaborate how I took measurements. They never admitted to have made a mistake and wanted me to take photographs and a video of myself measuring the jeans to prove that I had not made any mistakes measuring. It was quite absurd and the company completely missed my point: that there was nothing wrong with my measurements because the first pair I ordered fitted (and continued to fit - so it was not a case of me ballooning!) just fine... This has been going on for a little over 6 weeks now and to date nothing has been resolved. In fact it is getting harder and harder to get an answer out of studiojeans. Not good enough!