• StriveMobile

Overview

StriveMobile has a rating of 3.98 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StriveMobile most frequently mention free shipping, live chat, and customer service. StriveMobile ranks 23rd among Mobile Repair sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3

What reviewers want you to know

Positive highlights

  • I got what I needed and fixed my iPhone 5 faster than ever!
  • it's not often that I received such good customer service that it literally made my weekend!

Critical highlights

No critical highlights yet

How would you rate StriveMobile?
Top Positive Review

“Excellent Experience”

Donald C.
5/10/19

Excellent experience! Successfully replaced the charging port in my daughter's iPad for about $25 including tools! Without this fix, we would have needed to buy a new iPad for at least 10x as much expense

Top Critical Review

“Sent wrong part and gave me RMA for return”

Darin S.
1/13/15

Sent wrong part and gave me RMA for return. When they received the return, they failed to issue a refund because i did not send back within 10 days. Unsure how that entitles them to keep my money and the wrong part that I paid to send back. I would give negative stars if possible.

Reviews (59)

Rating

Timeframe

Other

Reviews that mention popular keywords

iphone 5 (6) customer service (5) 2 days (3)
Thumbnail of user donaldc221
1 review
0 helpful votes
May 10th, 2019

Excellent experience! Successfully replaced the charging port in my daughter's iPad for about $25 including tools! Without this fix, we would have needed to buy a new iPad for at least 10x as much expense

Thumbnail of user bernardg84
1 review
0 helpful votes
October 3rd, 2019

Great job service fast and easy. Instructions for take down and replacement of parts easy. Received it in 2 days with no issues. Installed it following their video posted on YouTube, easy process.
Thank you!

Thumbnail of user chadh137
1 review
0 helpful votes
June 8th, 2019

I made a mistake and accused them of being the cause. I was wrong, but at no point did they stop providing excellent customer service.

Thumbnail of user joelr130
4 reviews
2 helpful votes
November 20th, 2019

Very fast service without mistakes problems were sorted right away and they delivered what was promised. Will use their service again. Good job.

Thumbnail of user jamesm1809
1 review
0 helpful votes
June 9th, 2019

Inexpensive parts and quick shipping. Love it! Quality screen and shipment was on point. Been few months now that I replaced my cracked lg screen. The new screen I ordered from Strive Mobile works flawlessly.

Thumbnail of user deanh113
1 review
0 helpful votes
April 20th, 2019

Work perfectly! Pad is back in business. All parts arrived on time and worked as described!
This is Very and Fast order process that I've ever had. Shipping was also fast. Thanks for the help!

Thumbnail of user chuckc22
1 review
2 helpful votes
October 29th, 2015

Website says glass replacement but I was sent cheap plastic. It was only $10 but probably worth $2.

Thumbnail of user davidw1552
1 review
0 helpful votes
July 23rd, 2019

My Galaxy S6 screen and kit arrived on time. I found which didn't charge rediculous prices for 2 day shipping definitely using you guys again for business.

Thumbnail of user chrisa541
1 review
0 helpful votes
September 16th, 2019

I felt that the delivery took a little longer than usual to arrive, but I got it just a day later than I was expecting, so I wasn't disappointed. Also, I always receive my packages perfectly packaged and well protected.

Thumbnail of user davidl309
1 review
1 helpful vote
July 7th, 2016

I was sold a defective screen. When I sent it back for refund they refused saying that it was installed by me (true: it was how I found out it was defective), a screw was missing (that was how I received it) and the protective screen had been removed and replaced (it was necessary to see if that is what was preventing the touch screen from working). The company did not deny that the screen was defective and instead relied on b. S. technicalities to refuse to refund.

Thumbnail of user dwights45
2 reviews
0 helpful votes
May 7th, 2019

The product was perfect and came in a timely manner. Satisfied with quick respond. Did a perfect job. Thanks

Thumbnail of user jamese299
1 review
0 helpful votes
April 11th, 2019

I got what I asked for, made a repair, and saved hundreds and hundreds of dollars. Product is a perfect fit, very pleased with purchase.

Thumbnail of user thelmag11
1 review
2 helpful votes
February 26th, 2019

What i bought was well discribed by the seller. The product was delivered to me faster then I thought. I would recommend buying from here to anyone. Extremely easy to browse and to pay. Thanks again.

Thumbnail of user shanec26
1 review
2 helpful votes
April 24th, 2014

This site is great. Quality parts and the techs on live chat are so good. They knew what I needed before I even did! Fast, lots of inventory and free shipping!
I got what I needed and fixed my iPhone 5 faster than ever! I may start doing all my repairs myself, ha! THis site rocks!

Thumbnail of user marcust10
1 review
2 helpful votes
May 5th, 2014

Don't bother going anywhere else, I tell ya... Strivemobile.com has all you need and then some. Free shipping, easy order/returns, great pricing and FAST response time. I am an avid DIY guy so I use them all the time. Works for me and it can work for you, too! I even work on other phones for relatives and co workers. That is my "hobby" and I love it, plus I found a site that understands their customers. Strivemobile.com. Recommended very highly!

Thumbnail of user philipc180
1 review
0 helpful votes
August 13th, 2019

I'm satisfied with your service and website, so I'm just glad to have been using this service. Thank-you

Thumbnail of user chewiej
1 review
3 helpful votes
December 17th, 2015

I ordered a repair kit 3 days ago. I havent received any shipping info yet. The site clearly states shipped same day on orders placed before 7pm. Even paid for expedited shipping. The only contact I've received from these people is a response to an email asking what was going on and they informed me that the billing team has released it for shipping, and that was over 48hrs after i placed it. That's some b. S.

Thumbnail of user marce687
1 review
6 helpful votes
June 11th, 2014

Ordered an I phone 5S Screen from them, I got 3 separate emails with 3 separate tracking No.'s? They sent me the Iphone5 screen. I assured them I had purchased the 5S screen and asked to see the original online order which they were unable to provide for me. They told me to fill out the RMA form which I did and returned the screen over 2 weeks ago. I have yet to hear back from them, I've called 3 times, emailed 2 times and used the "Live Chat" that isn't a live chat at all! My wife's phone has been down for almost a month now on June 17th! I will NEVER do business with Strive Mobile again!

Thumbnail of user elsap15
1 review
0 helpful votes
June 9th, 2019

This product was extremely satisfactory. I would definitely come here again for any repair product I might need.

Thumbnail of user conaryb
1 review
3 helpful votes
March 11th, 2016

I bought two screens from this subpar 'company', and both were defective. They did not return any of my three phone calls, but I called a fourth time and told them that I would file a lawsuit to get my money back if they did not return my phone call within 48 hours. Magically, they answered almost immediately. They gave me some cliche line about their phone systems being down, even though they somehow received my voicemail about the lawsuit... Get the picture? Even though they got my lawsuit message, they refused to give me my money back, or even replace them. Unless you want to have to file a lawsuit against this company because they won't return your money, I suggest that you buy from ANYWHERE but these scumbags.

Thumbnail of user lillianl34
1 review
0 helpful votes
September 2nd, 2019

Overall I was very impressed with my experience buying from strivemobile.com. I bought the part I needed for a cheap price, the item was shipped fast, and the part worked perfectly.

Thumbnail of user sandrab1019
1 review
0 helpful votes
November 20th, 2019

Got everything quickly I couldn't believe it! Overall experience was great! Thanks alot! Making another order soon.

Thumbnail of user cw26
1 review
1 helpful vote
July 1st, 2013

Wow what a great company! Free shipping and fast service, what more could you ask! Thanks so very much, will surely use again!

Thumbnail of user billys48
1 review
1 helpful vote
April 3rd, 2014

Helped me fix my tablet. Thank you! Great customer service! Fast shipping. Saved me lots of money. Will tell me friends

Thumbnail of user barryr85
1 review
1 helpful vote
March 30th, 2019

My replacement screen was fairly priced, was delivered timely, just as ordered and works great! Solid Screen Replacement

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We provide glass touch screen digitizer and LCD screen replacements with Do-It-Yourself tool kits to repair damaged or broken smartphones and tablets. We have replacement screens for iPad's, iPhone's, iPod's, HTC & Motorola. Our catalog is constantly e...

Company Representative

Thumbnail of user scotth40
Scott H.

How do I know I can trust these reviews about StriveMobile?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about StriveMobile?