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Spokeo has a rating of 2.51 stars from 1,342 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spokeo most frequently mention phone number, credit card, and customer service problems. Spokeo ranks 155th among People Search sites.
This company responds to reviews on average within 3 days
It's easy to find out whether or not you have a legit person at the other end of the number when I have the ability to search every number that isn't in my contact list. I've been able to get information pertaining to any number that texts or calls and therefore I know whether or not it's a real person at the other end of a line and that is what I need to combat all the fakes and spam.
I purchased a free trial in order to find some information on a specific person I know well. The site advertises thorough "deep diving" searches that will shock you by the information they will present to you. Spokeo's "deep diving searches" couldn't even find the last 2 addresses this person was registered at. Nor could they even find their Facebook page which you can find from a SIMPLE GOOGLE SEARCH. Total waste of time, Spokeo is stealing consumer's money.
I purchased a free trial in order to find some information on a specific person I know well. The site advertises thorough "deep diving" searches that will shock you by the information they will present to you. Spokeo's "deep diving searches" couldn't even find the last 2 addresses this person was registered at. Nor could they even find their Facebook page which you can find from a SIMPLE GOOGLE SEARCH. Total waste of time, Spokeo is stealing consumer's money.
Their website offered free searches, and when I finished answering a long list of questions, Spokeo then would only provide the information requested with a fee. They are scam artists!
Hello Dale:
I am sorry to hear this. I received your complaint to the Sitejabber.com page for Spokeo, on March 9,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please note, Spokeo currently does not offer demo access to full results. I'd recommend exploring our basic search functions, which provides a preview of the kind of information that we offer and the social media networks we support at no cost.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
The information on my search was ridiculously wrong! I informed the site on this and heard nothing back. I requested the cancelation of my subscription and thought I was done with this company. WRONG! A few weeks later, I was charged almost $30 for services I had canceled. When I asked for a refund they offered less than $12 instead of the entire amount. WASTE OF TIME AND MONEY! And customer service is HORRIBLE
Hello There:
I received your complaint to the Sitejabber.com page for Spokeo, on January 28,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
Please note, all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Regarding cancellations, Spokeo subscriptions can be canceled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.
Furthermore, please note that canceling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Tried to use this service to try to find information on an old friend. Information I received seemed suspect so I tried it using people I did have info on. What I got back was absolute garbage. For example, it showed my current address at a location where I had not lived for 14 years. It provides email addresses that are dead links. This service is a total scam. Do not use it.
Dear George:
I'm so sorry to hear this! I received your complaint to the Sitejabber.com page for Spokeo, on February 28,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Went through customer service chats I was looking for certain information on myself about old numbers and account details one of their representatives today wonderful job and was very understanding would highly recommend
Dear Justin,
Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you and our Customer Care Team was able to assist you with all of your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Sugary voice, mellifluos with words, enchanting, makes you feeling that he is in love with you. Until he started to ask for money for different reasons. Very pushy from there.
Dear Cristina,
Thank you for the kind words and the 3-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Beware of Deceptive Practices
I recently had an absolutely nightmarish encounter with SPOKEO and I feel compelled to share my experience to warn others about their unethical practices. I signed up for their services, only to find out that the information provided was inaccurate and misleading.
Upon discovering the issue, I contacted their customer service number, and the nightmare escalated from there. The representative I spoke with, although seemingly nice, had no intention of resolving the matter promptly. Instead, she placed me on hold not once, not twice, but a mind-boggling four times, each time promising that her manager would handle the situation.
Here's where the situation reached its zenith of absurdity. When the manager finally took the call, their response was nothing short of shocking. In a display of astonishing rudeness and disregard for customer concerns, the manager effectively told me, in the politest terms possible, to go jump in a lake. The manager capped off this delightful exchange by hanging up on me.
This level of disrespect and lack of professionalism is beyond comprehension. It's disheartening to encounter a company that not only fails to deliver accurate information but also treats customers with such disdain when their errors are brought to light.
I strongly advise anyone considering SPOKEO to think twice. Their sketchy sign-up services, coupled with a customer service experience that would make a masochist cringe, make them a company to steer clear of. Save yourself the frustration and headaches, and find a business that values its customers and upholds basic principles of honesty and integrity.
The Male Manager that the female handed me off to would not provide his name and hung up on me. It is no way to do business and only hope that this post helps someone else before they give their money to this soon to be black listed, sketchy operation.
Dear Serina:
I am truly sorry to hear this. I received your complaint to the Sitejabber.com page for Spokeo, on January 13,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Spokeo has access to over 1.2 billion records, collected and organized from many different open and publicly accesible sources. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
It's easy to find out whether or not you have a legit person at the other end of the number when I have the ability to search every number that isn't in my contact list. I've been able to get information pertaining to any number that texts or calls and therefore I know whether or not it's a real person at the other end of a line and that is what I need to combat all the fakes and spam.
Tip for consumers:
I just like using spoken it’s easy and straight foreword and I always get what I am looking for.
Dear Teshyna:
Thank you so much for the kind words and the 5-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
I just signed up for the free trial I thought and was charged 29.95 out of no where for a subscription I didn't want. I was refunded 11.98 because I was told full refunds are basically non-refundable.
Dear Requester:
I am truly sorry to hear this. I received your complaint to the SiteJabber.com page for Spokeo on January 17,2024 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Please note, all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.
Furthermore, please note that cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
This service entices you with the promise of delivering results before payment. However, after paying the initial fee of 0.95 USD, no results are provided. What's worse is that you unknowingly subscribe to a 29.95 USD monthly plan without prior notification, and there is no option for a refund. Beware of this service; it is a scam with no genuine results. Avoid it to prevent being deceived and losing your money.
Dear Zied:
I received your complaint to the Sitejabber.com page for Spokeo, on November 9,2023 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I'm sorry to hear this. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials or services that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Sitejabber.com Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I used Spokeo to look at phone calls made to my family. I found it somewhat accurate, but then Spokeo had an employee contact via me a fake "Survey", to find why I was looking at phone records, and why. They offered a "$20 Amazon gift card and I participated. The questions asked indicated it wasn't actually an interview about my opinion.
Dear Hoxie:
I received your complaint to the Sitejabber.com page for Spokeo, on December 5,2023 regarding our service, and I am happy to assist in resolving this matter.
Thank you for participating in our Spokeo Survey. While I am sorry you feel that the interview did not take your opinions into account, please note that your time and thoughts on the matter is duly needed. Your input and the input of others, will help us make Spokeo a better platform for users to come and hopefully make our data even better. Again, thank you for participating.
You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Deceptive practices, overpriced, information not current. Customer service is a joke. Been verified much better.
Response after the fact from Spokeo perfect example of much talk, no action. No change in opinion.
Tip for consumers:
Beware of pop ups on site.
Hi there, Wanda:
I'm so sorry to hear this! I received your complaint to the Sitejabber.com page for Spokeo, on February 15,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please keep in mind that we currently only support names, phone numbers, and addresses in the United States. However, our email and username search is universal and covers all publicly accessible profiles on social networks supported by our system, including international social media profiles. Furthermore, additional search types and features, such as Court Records, Historical Records, PDF downloads, and increased search quotas are available for additional charges in addition to your base service. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
Please note, all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Regarding cancellations, Spokeo subscriptions can be canceled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.
Furthermore, please note that canceling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Its help to give you an idea and basic info to see who you dealing with or what they are, most of the time and sacrified.
Tip for consumers:
should not not charge anything else more than the 0.95 cent
Hi there, Sukanya,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and was able to assist you completely with your search needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Imma say this... if it wasn't for spokeo my dumb would still be with a cheating dog... I had an issue one time with billing. I called told them issue the helped. Reps no matter when I called very helpful they all address me professional... only issues I need them to update information get more current changes... I had another free service I used sometimes it was a lil more current. But all in all Spokeo wins hands down... thanks again. My divorce final. I've moved on & now dating. So Spokeo I will be in touch cause I don't have time for surprises in the dating scene. Okkk. Sending all your reps peace prosperity patience and wellness
Hi there, Sharon! Thank you very much for the kind words and 4-star rating! We are extremely glad to hear that Spokeo has worked out for you. And that our Customer Care Team was able to fully assist you with all of your needs. Thank you again for using our site and giving us a try!
I made a mistake and signed up for the 7 day trial for 0.95 cents. I called customer service and spoke with a very nice lady named Jessica who took care of canceling my order for me. In fact, she did such a professional job and was so helpful that I asked to speak to her supervisor in order to compliment her. I spoke with Justin, ID#1541, and told him how impressed I was.
Now the reason I canceled was because the person I was trying to find, a long lost friend, the phone numbers they provided were both disconnected.
Hi there, Denny:
Thank you so much for the kind, encouraging words and the 5-star rating.
We are so very happy to hear that Spokeo Customer Care agent, Jessica, was able to assist you with your needs. We here at Spokeo aim to provide the best People Search capabilities and the best customer service possible. And your words mean so very much to us, as we strive to be best on all aspects of our service!
Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
I've requested a basic search and was charged for an enhanced one because the payment page kept going backwards and forwards.
The majority of the information was about neighbours which is really not important. Save your money and go somewhere else. Customer service was not helpful either although they replied!
Hi there, Susan:
I received your complaint to the Sitejabber.com page for Spokeo, on February 7,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
They billed me $29.95 even though I canceled immediately!
Warning do not use Venmo they will hit your account and tough to get it back ……
Tip for consumers:
Absolutely a rip off.
Dear Steve:
I am truly sorry to hear this. I received your complaint to the SiteJabber.com page for Spokeo on December 22,2023 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Please note, all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Regarding cancellations, Spokeo subscriptions can be cancelled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.
Furthermore, please note that cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I was expecting to find out who the spam caller was by paying a nominal fee, and got less then expected results
Tip for consumers:
you may be better off using another search database
Dear Drew:
I received your complaint to the Sitejabber.com page for Spokeo, on September 5,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Deceptive billing practices, misleading advertisements but excellent customer service to handle their many complaints. This is a Mickey Mouse company so stay away. There are many better resources out there so do your homework.
Hi there, Tyler:
I received your complaint to the Sitejabber.com page for Spokeo, on January 23,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
Please note, all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Regarding cancellations, Spokeo subscriptions can be canceled at any point during the subscription term. For instructions on how to cancel, please view the following article in our Help Center: https://help.spokeo.com/hc/en-us/articles/115010516568-How-do-I-cancel-my-Spokeo-subscription-.
Furthermore, please note that canceling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
My main problem with Spokeo is twofold: the first being the fact that you must pay a subscription fee PLUS extra feed for any substantial information. The second reason being i dislike anyone who pushes you into giving a review the trick of a" pop-up" window that won't go away until you get that review to them. That is how I got on this site. I think this is a form of marketing blackmail.
Dear John:
I received your complaint to the SiteJabber.com web page for Spokeo, on March 11,2023 regarding our service, and I am happy to assist in resolving this matter.
Spokeo has access to over 1.2 billion records, collected and organized from many different open and publicly accesible sources. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please note, Spokeo currently does not offer demo access to full results. I'd recommend exploring our basic search functions, which provides a preview of the kind of information that we offer and the social media networks we support at no cost.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
7 day free trial will automatically be charged 29.95. Didn't even give me an email for the person I searched. It did however give me his 73yr old mother's information. They haven't lived in the same town for at least 15 yrs. Google will give you more accurate information for free
Dear Corinne:
I received your complaint to the Sitejabber.com page for Spokeo, on March 15,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I tried Spokeo one time. I had an address and was looking for residents and phone numbers. The names of every resident were bogus. The phone numbers were all for different people who lived elsewhere, or for businesses, or not in service. Completely useless.
Dear David:
I received your complaint to the Sitejabber.com page for Spokeo, on January 20,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I wanted to find an old friend, we have reconnected and catching up! Thank you! I would recommend it!
Dear Valued Customer,
Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I hated giving 1 star. Should be negative 12 stars. Awful trickery luring you into paying.95 for an address but in the small print is a monthly subscription. After purchasing the one address for.95 it asked if I wanted a monthly subscription and I clicked no. After 7 days was charged 29.95. What a rip off. DO NOT USE SPOKEO
Dear Sandra:
I received your complaint to the Sitejabber.com page for Spokeo, on November 20,2023 regarding our service, and I am happy to assist in resolving this matter.
I'm sorry to hear this. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials or services that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Sitejabber.com Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Been a paying customer for over 2 years you still love this site lately it's become hit or miss and most of the data that I'm getting is pretty inaccurate will not pay for another year.
Dear Requester:
I received your complaint to the Sitejabber.com page for Spokeo, on July 1,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
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Dear Ashley:
I received your complaint to the Sitejabber.com page for Spokeo, on October 30,2023 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care