I just wanted to post a warning to anyone who is considering ordering from SpiritCrafts.net.

I placed an order with them....and I am still trying to get it correct. They sent incorrect merchandise....POOR Customer Service. They are very DEMEANING to their customers; they do not answer their phone, nor do they reply to emails in a timely manner (within 24 hours). Being an internet company, that is pretty bad.

Also, this company charged my cc WITHOUT AUTHORIZATION!! It is illegal to keep card numbers on file...they not only did, but charged my card.

I could go on, but I won't.

STAY CLEAR OF THIS COMPANY.....BAD, BAD, BAD!!!!

Votes (3)  •  Comments (3)  •  Link to this review

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Ashley H. I am sooo mad!!! it's been 3 weeks and now they took their phone num off and you can't email them how do I go about contacting them in anyway?!!!

9/2/11  •  Votes (0)

Ashley H. I spent 300.00

9/2/11  •  Votes (0)

Mariah S. spiritcrafts@verizon.net is the e-mail I'm currently in contact with them through.

1/18/12  •  Votes (0)

I ordered 7 plaster molds and other craft supplies from Spiritcratfts.net, in Jan 2011, I was promised shipping in 3 to 5 days, up to 10 days worst case scenario. They never shipped the order, I was still waiting well into Feb 2011. They never answered emails, they never answer the phone, they are always closed, you have to leave a message. Finally after repeated calls they left me a message on voice mail, that the order was shipped Priority Mail, (3 days), & they would send me the tracking number, ..over a week later no tracking numbers, no shipment. Finally a week later they answered the phone, I spoke to the woman who works there, she assured me they shipped the order, she would call me back the next day,with the tracking numbers...well I called her the next day...of course no tracking numbers, then she said it was shipped & came back, ..I told her to stop lying, the shipment was never sent, who was she kidding. I told her I filed a complaint with the California Att General & Interstate commerce commission, & notified my credit card company to get my funds back.

This company is the VERY WORST company I have ever encountered online EVER!!!!, very shady, very unprofessional, very untruthful, AVOID SPIRITCRAFTS AT ALL COSTS...all you get for your money here is aggravation & NOTHING ELSE...they waste your time.....complete fraud...

I thought the candle mold selection was great, they claimed they had Pourette's molds, or something. I've used Pourette before they went bankrupt, and am just getting back into candle making. So, I ordered from them. They are the worst molds I've ever used. With Pourette, you could tape them, pin them, whatever, and you didn't have leakage issues. With spiritcraft, no matter what I do, they leak terribly, and their reasoning is that I didn't buy the specific candle clamps FROM THEM, and that no one who buys those has ANY problem, even though for ages people have used things other than mold clamps specific to the use. They were cool to begin with, even though it took awhile to get my order (small order, maybe $30). I've found another site that is much more helpful, and I haven't even ordered from them yet. And what do you know, their suggestions are along the lines of what I've been doing all along...problem is, they're STILL leaking!

Ordered from this co on Jan 9, 2011 and have yet to get what I paid for. They don't answer the phone and if and when they do answer emails, they are rude and don't do what they say they will. They are the BIGGEST SCAM and liars who shouldn't even be in business!

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Ashley H. I ordered from this company 3 weeks ago...still nothing they have taken the phone number off and their email is no longer set up....it's a scam and I am sooooo mad!!!

9/2/11  •  Votes (0)