• Speert

Speert

Overview

Speert has a rating of 4.64 stars from 445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Speert most frequently mention fast delivery, good quality, and great product. Speert ranks 11th among Eyeglasses sites.

  • Service
    31
  • Quality
    411

Proactively asks for customer feedback

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 86.4%
Positive
89
Neutral
6
Negative
8

Instant Feedback

1,674 reviews

5
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What reviewers want you to know

Positive highlights

  • Flexies are the best reading glasses and Speert has em!

Critical highlights

No critical highlights yet

How would you rate Speert?
Top Positive Review

“Pages to complicated or messy”

GERALDINE R.
1/30/24

Pages to complicated or messy - -difficult to get to needed information. Had to sort through stuff to get to info I wanted. I also wanted to order round lenses and with trans lenses, etc. Searching for info about definitions of these things took too much time. Decided to do this at another time. Or maybe go to local place to order so that I understand what I am getting. I remember that Speert had a page about "how to select stuff".

Top Critical Review

“You sent wrong size and tell me I ordered the regular...”

Rhonda I.
11/2/23

You sent wrong size and tell me I ordered the regular instead of the XL L. My invoice and the caption above you sent me actually shows I ordered the XL L. You are not a dependable company to order from.

Reviews (445)

Rating

Timeframe

Other

Reviews that mention popular keywords

reading glasses (57)
Thumbnail of user davidw7689
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

I received my order in a timely manner and the several reading glasses I purchased were of very good quality.

I contacted customer service to report that three days after I placed my order I still hadn’t received a confirmation email or shipping info. However I eventually found it in my junk folder.

Reason I chose this business:

Repeat customer.

Service
Quality
Thumbnail of user edwardw772
1 review
0 helpful votes
August 4th, 2022
Verified purchase
• Updated review

I have used these for 15+ years. First rate product. I buy several at a time because (not unexpectedly) the holes ultimately widen and lose their grip and I don't want to lose my glasses while I'm waiting for replacements. I usually get 5 months per strap, which I'm satisfied with. I've tried several other brands over the years, but these are light years ahead. Excellent grip, no fuss.

Reason I chose this business:

Because it sells the PK'rs. I can't seem to find these in stores.

Quality
It's fine
July 28th, 2022
Verified site experience
• Previous review

It's fine. Colors of the peeper keepers could be more pronounced

Thumbnail of user barbarab2322
2 reviews
0 helpful votes
March 28th, 2024
Verified purchase

Mirror unusuable. I have used these motor years with no problem. The box was in good condition but apparently they were treated harshly or would not be broken.

Reason I chose this business:

I have owned them in the past

Quality
Thumbnail of user rhondai52
1 review
0 helpful votes
November 2nd, 2023
Verified purchase
• Updated review

You sent wrong size and tell me I ordered the regular instead of the XL L. My invoice and the caption above you sent me actually shows I ordered the XL L. You are not a dependable company to order from.

Customer service is useless

Reason I chose this business:

Won't again

Service
Easy website to use
October 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Husband lost his last pair

Thumbnail of user otist19
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Very pleased. Excellent service. Thank You My order was received very promptly, and glasses were just what I ordered. Frame is also very good for the purchase price.

Reason I chose this business:

Very good service from my previous order. Thanks

Quality
Thumbnail of user stevenk900
1 review
0 helpful votes
September 19th, 2021
Verified purchase

Very fast shipping! Pleased with selection of the reader sun glasses, will order from here in the near future. Thank You

Quality
Thumbnail of user jonl11
6 reviews
16 helpful votes
January 7th, 2024
• Updated review

The coupon code worked. The shipping was quick and the accuracy of the prescription was correct. The pros stop there. The problem was...I paid for the premium lens, with their blue light anti-glare coating, but what I received was barely anti-reflective. I can assure you they did add it, but it was very dull to the point that it was almost ineffective. When using the anti-reflective test against the monitor screen, you can't really see the reflection. I recently bought a pair from another online merchant, and it was not only cheaper, but the anti-glare was much better.

Tip for consumers:
Avoid Speert. There are many better alternatives.

Value
Shipping
Quality
It's really unfortunate that I have to either browse...
February 13th, 2022
Verified site experience
• Previous review

It's really unfortunate that I have to either browse page by page to view all the frames OR type in the search box if I already know which specific frame I want instead of filtering the criteria of shape, size, material, etc.

Reason I chose this business:

Only because of the coupon code.

Thumbnail of user marioa252
1 review
0 helpful votes
April 4th, 2022
Verified purchase

Everything was ok excepts the customs in Spain. Very happy with the product! I recommend it

Reason I chose this business:

Because I found the product

Quality
Thumbnail of user gaborv4
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

It was very smooth thank you, fast delivery. Nice product

Reason I chose this business:

I have found in the internet

Quality
Thumbnail of user victorial252
3 reviews
0 helpful votes
March 21st, 2023
Verified purchase

Amazon wouldn't deliver the Comb to my address so I went to the source and purchased it here! Thank you!

Quality
Thumbnail of user jeannem379
1 review
0 helpful votes
April 4th, 2024
Verified purchase
• Updated review

Great.

Fast delivery cute readers! Love the choices and colors

Quality
Always great..
April 12th, 2022
Verified site experience
• Previous review

Always great. Love the green color

Reason I chose this business:

Repeat customer

Thumbnail of user janes1692
1 review
0 helpful votes
April 5th, 2024
Verified purchase
• Updated review

Great and easy as usual! Thank you. Love the styles and the many choices of colors, styles, and strengths.

Reason I chose this business:

I have used Speert since I began wearing readers! Thank you.

Service
Quality
I am please as usual with the product
August 16th, 2023
Verified purchase
• Previous review

I am please as usual with the product. Thank you.

Reason I chose this business:

I’ve ordered from them in The past!

Quality
Thumbnail of user patricial2077
1 review
0 helpful votes
August 25th, 2022
Verified purchase

Clear and easy to use. Just reordered a pair of sunglasses like the ones I just received.

Reason I chose this business:

Previous order was accurate and fast. Like their choices of glasses

Quality
Thumbnail of user arnoldl31
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

Great Experience. Enjoy wearing the glasses. Will refer to my friends.

Reason I chose this business:

I use them before

Quality
Thumbnail of user haroldb395
1 review
0 helpful votes
May 27th, 2022
Verified purchase

I was satisfied with the glasses ordered. They seemed well made.

Quality
Thumbnail of user jonib147
1 review
0 helpful votes
March 24th, 2023
Verified purchase

Easy ordering process! Fast delivery. Will definitely order again.

Reason I chose this business:

Provided items needed for low vision elderly relative.

Quality
Thumbnail of user tuckers32
1 review
0 helpful votes
April 18th, 2023
Verified purchase

Great! Ordered and prompt delivery was received. Would recommend others to go to your site

Reason I chose this business:

Recommendation

Quality
Thumbnail of user bettyw214
2 reviews
0 helpful votes
September 14th, 2021
Verified purchase
• Updated review

Had issues placing my order. Hit "place order" 3x with no activity. Only after an E-mail sent to "complete order" did my order go through.

Quality
Had issues placing my order
October 3rd, 2021
Verified site experience
• Previous review

Had issues placing my order. Hit "place order" 3x with no activity. Only after an E-mail sent to "complete order" did my order go through.

Thumbnail of user thomasa1652
1 review
0 helpful votes
September 4th, 2023
Verified purchase

Always easy finding things and lots of great products that i always need!

Reason I chose this business:

Longtime customer, great products, easy ordering, fast shipping

Quality
Thumbnail of user vickier188
1 review
0 helpful votes
February 23rd, 2023
Verified purchase

Great sale price on my reader glasses and no glitches with the checkout process! Thank you Speert!

Reason I chose this business:

You had the 4.00 reader glasses I needed and my order went through! Not only that, but I got a great price for my glasses PLUS Free shipping!

Quality
Thumbnail of user reenas54
2 reviews
0 helpful votes
May 10th, 2023
Verified purchase

I bought 3 pairs of glasses- all readers and I love them- The bifocal readers may take some time to get used too, but overall the selection and pricing was great

Thumbnail of user stephenc1594
1 review
0 helpful votes
March 16th, 2022
Verified purchase

Great product at a good price. The only problem I have is that when I order something that is showing it is in stock, after placing the order I receive notice it is not available. Very frustrating. Hope you can get your available inventory updated better.

Reason I chose this business:

Good product at a good price and quick to ship.

Quality
Thumbnail of user suzettec48
1 review
0 helpful votes
April 28th, 2022
Verified purchase

Everything worked well. It was easy for me to find the sunglasses frames I was looking for to replace ones that I lost. And could no longer get from my eye doctor's office. They had given told me they were Ernest Hemmingway and gave me the model number. Speert had the best price among all of the websites I looked at. Super easy to easy to use their site.

Reason I chose this business:

Wanted to replace prescription sunglasses that I lost with the same frames. My eye doctor no longer carried them but the glasses person gave me the information and l looked on-line. You had the best price. I decided to get a second pair so I will have one prescription sunglasses and one non-prescription to use while sailboat racing or skiing.

Quality
Thumbnail of user jerryc581
1 review
1 helpful vote
November 3rd, 2021
Verified purchase

Don't trust the measurements given. Product was not what it said it was.

* Speert attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user terryg441
1 review
0 helpful votes
September 5th, 2021
Verified purchase
• Updated review

Colors were somewhat limited, but a good price so I took burgundy when I actually wanted blue.
Saved several hundred dollars from other sites.

Reason I chose this business:

Good price. SPEERT had a replacement for my broken frames. Though not my preferred color.

Quality
Color was somewhat limited, but a good price so I...
August 29th, 2021
Verified site experience
• Previous review

Color was somewhat limited, but a good price so I took burgundy when I actually wanted blue.

Reason I chose this business:

Good price. Had a replacement for my broken frames. Though not my preferred color.

Sitejabber for Business

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From the business

Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.

Company Representative

Thumbnail of user kellieg21
Gregg F.
Typically responds within 12 days

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