• SpeckyFourEyes

SpeckyFourEyes

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Overview

SpeckyFourEyes has a rating of 3.42 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. SpeckyFourEyes ranks 48th among Eyeglasses sites.

  • Service
    14
  • Value
    13
  • Shipping
    13
  • Returns
    2
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The 3 weeks before it's glazed, 6 WEEKS BEFORE DELIVERY.
How would you rate SpeckyFourEyes?
Top Positive Review

“Slow but sure”

CHRIS M.
12/29/21

I used this company because of a good offer code through MSE. The order process was fairly straightforward. The only issue was the delivery time. After 1 month I had to make some calls & send a message or two to get things moving and the final delivery came about 5 or 6 weeks after the order. However, the glasses are good and the lenses are perfect and I was not in a rush so the final result is a good pair of glasses at a very good price.

Top Critical Review

“Poor service”

Ashley G.
7/21/23

Maximum delivery time of 20 days has now long passed (25 working days to date). I have just received one of two pairs, but even this has arrived without the glasses cord that I ordered with it. No emails received to explain or apologise for the delay, and nothing in the delivery that I received today to say that this is a "part-order" with the balance to follow. Poor service

Reviews (38)

Rating

Timeframe

Other

Reviews that mention popular keywords

3 weeks (4)
Thumbnail of user joyceb541
1 review
0 helpful votes
March 26th, 2021
Verified purchase

Only company that stocked the frames I was after. Really happy with the glasses and excellent customer support.

Products used:
Glasses

Service
Value
Shipping
Quality
Thumbnail of user chrism2984
1 review
0 helpful votes
December 29th, 2021
Verified purchase

I used this company because of a good offer code through MSE. The order process was fairly straightforward. The only issue was the delivery time. After 1 month I had to make some calls & send a message or two to get things moving and the final delivery came about 5 or 6 weeks after the order.
However, the glasses are good and the lenses are perfect and I was not in a rush so the final result is a good pair of glasses at a very good price.

Products used:
Glasses

Service
Value
Shipping
Quality
Thumbnail of user aakankshak7
1 review
0 helpful votes
April 5th, 2022
Verified purchase

APPALLING!

Stay clear! Ordered my glasses over 5 weeks ago and they have apparently been in the post for the last 2 weeks! They are asking me to wait another week as Royal Mail is currently taking up to 10 days to deliver. I wonder if it's just their parcels as all my other parcels from other companies normally only take 1-2 days. Think royal mail has actually got something against them!

Phoned them multiple times and the receptionist says I have no one I could transfer the calls to leave your name and number - they NEVER call back. I have asked for a refund and they very conveniently ignore that part of my email. I Whatsapped them 10 days ago - no response.

So basically, they took my money and have not given me the promised goods and are refusing a refund. And I cannot even claim my money back as it was less than £100 on a credit card.

I wish I had gone to Specsavers!

Service
Shipping
Thumbnail of user valr41
1 review
0 helpful votes
October 14th, 2020

My glasses took 15 days from ordering and were then the wrong colour frames which was disappointing. They did respond well and quickly to my email though. I sent them back via Royal Mail ( I was going to go use their free return service but then found the nearest drop off point was a long way from me) and they refunded me the postage very quickly. I finally got the correct glasses exactly a month after ordering but, in fairness, I didn't do the return for about a week as I was isolating. Very good deal, nice frames and I'm happy with the prescription and fit. Would use again. They also emailed to check my pupil distance was correct which I thought was good of them.

Thumbnail of user martind364
1 review
0 helpful votes
May 17th, 2021
Verified purchase

I was very impressed with the glasses, the cost and the level of communication along the way. The only reason it isn't a 5 Star review was that it took quite a long time for delivery. I would still recommend SpeckyFourEyes highly! Great product and price

Products used:
Glasses

Service
Value
Shipping
Quality
Thumbnail of user dano30
1 review
0 helpful votes
April 11th, 2016

Very very slow service, takes a week to let you know they have your order and all in all they come in a month. No excuse in this day and age. They make and post them in their own time. Don't be wastingvyour money on their £9.99 fast post as you ll get them a day earlier than a month. There's nothing to tell you it takes this long as you would assume, like I did that they will get on with it and be a week at most, and even that is long nowadays

Thumbnail of user wazzag
5 reviews
11 helpful votes
November 9th, 2021

Bought recommended by Martin Lewis site, if you didn't upgrade their offer they couldn't fulfill the offer. Had to cancel NOT RECOMMENDED!

Tip for consumers:
QUICK TO TAKE MONEY EVEN THOUGH THEY KNOW THEY CANNOT DELIVER THE GOODS, LONG TERM FOR MONEY TO RETURN. HAD TO OPEN PAYPAL DISPUTE!!

Products used:
HAD TO CANCEL DUE TO THE COMPANY NOT BEING ABLE TO PROVIDE THE PRODUCT.

Thumbnail of user davidp3702
1 review
0 helpful votes
December 19th, 2021

I bought a single pair of Jasper Conran specs; they arrived on time, they are amazing quality and great value for money. Definitely recommend and will be a repeat customer.

I would have given 5 stars if they could speed up the delivery process as it took weeks.

Tip for consumers:
buy with confidence.

Products used:
spectacles

Service
Value
Shipping
Quality
Thumbnail of user janl230
1 review
0 helpful votes
September 27th, 2020

Great deal of 2 packs of 5 pouches for £10:99 including postage. Delivery within 3 days, great quality. Both myself and my partner, very pleased with the quality, service and price.

Thumbnail of user adnany4
1 review
0 helpful votes
February 18th, 2022

Thought i'd give these guys a go as there was an offer through HUKD. Ordered my glasses on Jan 13th and received them on Jan 29th. Came as expected no hassle or trouble whatsoever. If you know your prescription already then its an absolute no brainer. Very happy with my glasses and cannot wait to order another pair (Granted there is an offer going!).
Email communication and updates were effective and helpful throughout.
Hope this has helped someone. Do not hesitate to buy from them.

Thumbnail of user christieh97
1 review
0 helpful votes
March 28th, 2022

Placed my order on 28 Feb, still haven't arrived. Or even been dispatched according to the website.
Extremely slow service

Thumbnail of user mauricec141
1 review
0 helpful votes
April 7th, 2022

While it took some time from order to delivery I was kept informed at each stage of the process and totally satisfied with the end product.

Products used:
Spectacles

Service
Value
Shipping
Quality
Thumbnail of user helenw221
1 review
0 helpful votes
January 25th, 2020

Ordered 10th December 2019, now 25th January I'm still waiting, a rediculous service. Don't use them

Thumbnail of user ashley.g
2 reviews
1 helpful vote
July 21st, 2023

Maximum delivery time of 20 days has now long passed (25 working days to date). I have just received one of two pairs, but even this has arrived without the glasses cord that I ordered with it. No emails received to explain or apologise for the delay, and nothing in the delivery that I received today to say that this is a "part-order" with the balance to follow. Poor service

Products used:
glasses

Service
Value
Shipping
Quality
Thumbnail of user georgep651
1 review
0 helpful votes
August 20th, 2020

Tried this site, conflicting reports of delivery but was quicker than expected, as for the glasses, frames are pretty good, as for the lenses think I might of put in the wrong digits as there no good can't use them will have to get these checked before I can make an percent assessment.

Thumbnail of user martinc504
1 review
0 helpful votes
December 18th, 2020

Prompt delivery service.The glasses suit me, but have a tendency to fall off when I lean forward. I will find a cord to stop this annoying occurrence. Otherwise I am happy with my new pair of glasses.

Thumbnail of user mariaj240
1 review
0 helpful votes
January 11th, 2020

Nice new glasses, took the full six weeks until I got them but they are lovely. Thanks for the sweeties too which was a nice touch.

Thumbnail of user ewang15
1 review
0 helpful votes
July 20th, 2021

This was first time I have used SpeckyFourEyes and found them very good and really happy with how easy it was to use online account. Would certainty use again.

Thumbnail of user donnag1575
1 review
0 helpful votes
April 12th, 2022

Ordered through MSE code. Very pleased with the glasses once I finally received them. Two pairs of Ted Baker prescription glasses for around £65. The only issue I had was delivery time. Ordered glasses in February and received them in April. I did read that delivery could be up to 30 days from order date.

Products used:
Glasses

Service
Value
Shipping
Quality
Thumbnail of user mariannaw10
1 review
0 helpful votes
May 15th, 2021

Easy to use site.
Quickly sorted and very clear instructions.
The whole process was easy. The glasses came and were perfect.

Products used:
Prescription glasses

Service
Value
Shipping
Returns
Quality
Thumbnail of user josev139
1 review
1 helpful vote
August 19th, 2019

Really bad, still waiting for my glasses after more than a month.
If you are in a hurry do not go with this company.
No recommended

Thumbnail of user colinb110
1 review
0 helpful votes
August 14th, 2018

Very, very slow to process the order. 2 weeks before the prescription is even checked. The 3 weeks before it's glazed, 6 WEEKS BEFORE DELIVERY. If you want these before you on holiday, order months ahead. They also lied to me when they were going to dispatch them and so the order arrived after I had left on holiday having been assured they would arrive before.

Thumbnail of user joanc729
1 review
0 helpful votes
April 1st, 2022

Lovely glasses I love the look of them. BUT I am.an idiot and sent a 2 year old prescription for the lenses. Need to send them back for the correct lenses. All my fault not theirs

Tip for consumers:
Make sure you send them.the most recent prescription

Products used:
Reading glasses

Service
Value
Shipping
Quality
Thumbnail of user mostafaa7
1 review
0 helpful votes
April 14th, 2018

Scam company don't even try, my order was done 10/3 with no delivery or communication what so ever, chasing 5 times with no answer

Thumbnail of user markl904
1 review
0 helpful votes
December 5th, 2019

Just picked up my levis glasses from the post office and I'm really pleased/surprised as it's my first online glasses and I didn't think they would be much good.

Tip for consumers:
They take a few weeks to come.

Products used:
Levis glasses and case

Service
Value
Shipping
Returns
Quality

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About the business

Glasses frames & prescription glasses from the UK? ۪s favourite online spectacles retailer. Fast delivery and easy order process. Buy spectacles from? 5.

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