• SoftwareKing

Overview

SoftwareKing has a rating of 2.09 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SoftwareKing most frequently mention microsoft office problems. SoftwareKing ranks 631st among Software Other sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    4
  • Quality
    4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I purchased Microsoft Office 2010 from Software King.
  • I bought the Windows 7 download and it didn't have any drivers included so I had to locate them myself on the Internet.
How would you rate SoftwareKing?
Top Positive Review

“Smooth checkout, very quick delivery.”

Marc F.
1/18/21

Got a great discount and had the product downloaded within a couple of minutes of ordering, small issue with checkout but that was me fat fingering my credit card number! Thanks SoftwareKing!

Top Critical Review

“I am not so happy with my order from Softwareking...”

Dirk K.
6/14/21

I am not so happy with my order from Softwareking: I had ordered Office 2016 Pro. I had asked the support beforehand "whether the Office software is installed with MSI or C2R Installer". The answer was: "this is the click-to-run version [C2R]". Unfortunately, I only got a download link to the ISO file for an MS installer, and the licence key is also only a volume licence for MSI. Because I have other Microsoft software on my computer that is installed with C2R, I cannot use the product from Softwareking. After I had emailed that I would make use of my right of withdrawal, I hear silence. The screenshot shows that it is not possible to install MS Office 2016 with MSI from Softwareking on my Laptop that has already installed MS Project which was installed with C2R.

Reviews (68)

Rating

Timeframe

Other

Reviews that mention popular keywords

microsoft office 2010 (4) windows 7 download (2)
Thumbnail of user dirkk30
1 review
0 helpful votes
June 14th, 2021

I am not so happy with my order from Softwareking: I had ordered Office 2016 Pro. I had asked the support beforehand "whether the Office software is installed with MSI or C2R Installer".
The answer was: "this is the click-to-run version [C2R]".
Unfortunately, I only got a download link to the ISO file for an MS installer, and the licence key is also only a volume licence for MSI. Because I have other Microsoft software on my computer that is installed with C2R, I cannot use the product from Softwareking.
After I had emailed that I would make use of my right of withdrawal, I hear silence.
The screenshot shows that it is not possible to install MS Office 2016 with MSI from Softwareking on my Laptop that has already installed MS Project which was installed with C2R.

Tip for consumers:
Select another supplier as the conditions described by the service desk are not correct and I cannot use the software.

Products used:
Microsoft Office Software

Service
Value
Returns
Quality
Thumbnail of user lous46
5 reviews
0 helpful votes
December 26th, 2017

I had issues with Word not launching and they just passed me around with no help at all! Stay away!

Thumbnail of user marcf29
1 review
0 helpful votes
January 18th, 2021

Got a great discount and had the product downloaded within a couple of minutes of ordering, small issue with checkout but that was me fat fingering my credit card number! Thanks SoftwareKing!

Thumbnail of user davidp317
2 reviews
0 helpful votes
March 7th, 2017

Product was exactly as advertised, great price and no problems with the download so I'm one happy customer, had never even heard of these guys before but I see they've been around for years and are trusted so I'll certainly purchase again.

Thumbnail of user jamesc411
12 reviews
5 helpful votes
April 10th, 2017

Google Ads showed MS Office compatible with Mac and Windows and showing a lower price. Website details is different. Please make sure you read before you buy as this is shady!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomj125
2 reviews
0 helpful votes
April 4th, 2017

Never had an issue with anything provided, after sales support is good too. Thanks King I'll be back!

Thumbnail of user amys136
1 review
1 helpful vote
March 7th, 2016

I bought Microsoft Office 2010 from Software King on March 21,2013. It has worked fine for almost 3 years, and this morning it has been deactivated by Microsoft because the Product Key has been used more than 5 times... WHAT?
Hours of time wasted trying to get help from Microsoft, to no avail.
Software King must have been reselling the same product key to other buyers!
RUN, RUN, RUN!

Thumbnail of user judyj15
1 review
3 helpful votes
January 31st, 2016

I bought windows 7 from them and the code that they gave me isn't genuine, i sent them a email guess we will have to see what happens

Thumbnail of user chrisb234
1 review
4 helpful votes
February 22nd, 2016

Bought a License in 2014 for Excel 2010. Worked for one year and expired.

I have tried over and over to contact them, phone, email, and Chat. Absolutely no success. I don't think they're in business any longer. They ripped me off and they'll rip you off too!

FRAUDS!

Thumbnail of user jeremiahm34
7 reviews
0 helpful votes
December 24th, 2017

I was fooled by their google ad! Beware and double check the amount your paying for before you checkout.

Thumbnail of user katiem100
2 reviews
0 helpful votes
March 7th, 2017

Had a quick question which the live chat rep helped me out with and then the purchase and download went without incident so very impressed, thanks guys!

Thumbnail of user toms301
1 review
0 helpful votes
March 1st, 2017

Had a few simple questions which support helped me out with, ordered and had the software operational within 20 minutes, not bad! Best price I found which had live support.

Thumbnail of user garyh174
1 review
1 helpful vote
June 3rd, 2017

Recently needed to redownload software after having work done
It would not redownload
Microsoft Support told me it was blocked as because it was pirated software
Software King has been non responsive in addressing the problem

Thumbnail of user eileent16
2 reviews
0 helpful votes
May 9th, 2017

But Microsoft wouldn't let me with my original license key so I purchased a new one from these guys and used it to activate what I had running on the PC as it said 'unlicensed', now my problem is solved and i'm up and running.

Thumbnail of user bryans86
7 reviews
0 helpful votes
November 21st, 2017

Spamming my email accounts with advertising when I have never used this service. Stay away from any company that does not respect your privacy!

Thumbnail of user allenh38
1 review
1 helpful vote
December 20th, 2016

They sent me a key and download instructions for windows 7. Won't work as Microsoft will not support the necessary updates and downloads. Once you try the software key, the SoftwareKing staff says they can't use it and will not refund your money. Naturally, you have to use the key to see if it works. Bogus! Then they want to engage in an endless stream of chat and or email which is fruitless except for their strategy to keep your money. If they worked as hard at providing a good product as they do in discouraging the customers claim for a refund, they would be rich. Don't do it, it's easier to go and buy a new machine or have a professional install the version of windows that you want...

Thumbnail of user andreaa35
1 review
4 helpful votes
October 9th, 2015

I purchased the Microsoft Office 2013 Home and Student online from Software king.
They sent me the email with the product key and information how to download.
It is not working, my expired Microsoft office program asking me to write the product key for activation but it doesn't matter how many times I type it in it still asking me the same thing.
I tried to called them but off course there is no real costumer service. It is a big scam.
Now I have to buy another one. Do not buy from them! I gave them 1 star because this is the only option to write a review.

Service
Value
Shipping
Returns
Quality
Thumbnail of user markj194
2 reviews
0 helpful votes
March 15th, 2017

All at a good price. I like the instant delivery that they offer, I needed the license right away to convert a Microsoft Office trial. Thanks!

Thumbnail of user annies56
1 review
1 helpful vote
August 27th, 2016

You lying bastards

Thumbnail of user tylerd35
1 review
0 helpful votes
March 21st, 2017

My PCs background was black and it said it was not genuine, purchased a windows 7download from these guys and used the key to activate to make genuine again, I got the key right away and it worked. Thanks!

Thumbnail of user christ6530
2 reviews
0 helpful votes
May 8th, 2017

Office and an antivirus, good prices on both and i was up and running with minutes of ordering. Very pleased.

Thumbnail of user maes21
1 review
0 helpful votes
August 22nd, 2016

Not satisfied

Thumbnail of user naomip9
2 reviews
0 helpful votes
March 14th, 2017

Needed to upgrade Windows 10 Home to Pro and bought Softwareking's download. The key didn't initially work as I didn't realize there are both upgrade and full versions you can buy but their staff helped me get it to work. Now I am up and running on Windows 10 Pro and couldn't be happier, thanks so much.

Thumbnail of user johnc283
1 review
10 helpful votes
January 2nd, 2015

Very frustrated. Have contacted SoftwareKing by phone and get the message: "Sorry, we are either helping other customers or it is past business hours, please try again and hangs up. The first time was after business hours. The second time was during and there was no hold option just hung up after the message. Tried to e-mail them and it has been two weeks for a reply. I never order programs on-line and now I know why. This company does not care about its customers. I have been trying to get my access key for over two weeks. I guess they do not care once they get their money. Seems like I am going to have to pay the full price for Microsoft 2013 AGAIN, which was 274.99 (because nobody will reply to e-mails or help by phone is a joke) but will make sure it is through a proper department store. I have definitely told everyone I know about this poor business practice. I am a student and really cant afford tactics like these.

Thumbnail of user richardf91
2 reviews
0 helpful votes
April 4th, 2017

Purchased 5 copies of Windows 7 from SoftwareKing, downloaded once and created my USB which I managed to use to wipe Windows 10 and load 7 on all 5 PC's in my Office. Plugged in the 5 product keys they supplied me to activate with Microsoft and I was in business. Thanks so much.

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Company Representative

Thumbnail of user ronniet8
Luke V.

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