Softsite999.info Reviews
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632091630@qq.com
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West zhongyuan road 67, Zhengzhou City Anyang, henan, 526930, CN
4 Reviews for Softsite999.info
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DO NOT ORDER FROM THIS SITE The site is a remake of a Chinese site called popgoodssite.info/ They accepted my credit card and the said my transaction did not go through. However, my card was charged, pmt. cleared (have proof) to oncardto pay,com and no shipment was made. After two emails to joyshoppingnow@gmail.com they still maintained that there was no order placed. note- I see that Ask.com now does not post their site. I'll keep track as to when they remake the site.
Ordered from this website last week thursday....never got a confirmation
and i am sorry I did not see this informational web to have avoided to order
from them. DONT ORDER FROM THEM called my bank and they can't do anything about it.......EO atlanta ga
Have the same complaint. what can we do? Our money is tied up somewhere, we have no program, We have a saved file on our desk top that can't open. You get the same email over and over agian from the "Customer Service" Department. Please downlad as per instructions. Okay did that 5 times, no download. What the hell? Anyone know how to get your money back? We have sent a request for a refund. Keep you posted!
I placed an order on Tuesday and recieved three emails one with the download info. and supposed product code. I've tried three times to download the purchased progam and have been unable to intsall it. It appears to download but never allows you to install. When I tried to contact by email was unable to. SCAM SITE!
I sent an email to the contact person and received a timely response which enabled me to download and install my product the next day. I guess they redeemed themselves in my sight.
Larry G.




Chris O. Actually this is a just a redirect address, you are looking at the same site, popgoodssite.info.
It's a fairly common procedure, and quite easy to do, to create any number of web addresses and point them all to the same site. This one is easy to spot, better ones do a better job of disguising what they're up to.
I believe some traders not only point several addresses at the same page, they also create say, a thousand pages, all on the same website, and have, say, 500 different addresses all pointing to apparently different pages - which are actually all in the same space and owned by the same person. While that may seem a lot of trouble to go to, domain names are just a few bucks each now and there are big discounts if you buy in bulk. Given that the cost price of these allegedly-genuine products to the dealer is effectively zero, because they're pirate software downloaded off the web for free, everything you give them is sheer profit. They only need a few customers before they have their investment back.
If your credit card has been charged, and the transaction was direct rather than through PayPal, just tell your credit card provider and you should get a refund in around 30 days. It's standard procedure and the credit card companies are all well aware of these Chinese merchants and what they get up to.
Don R. Thank you for the explanation Chris. I'm going to research the Chinese trade commission (?) and see if they can start monitoring scams like this. I'm planning on buying USA made from now on.
Chris O. You're welcome, good luck. Scams from China in general account for several thousands of websites, so don't expect monitoring to be of much help, though. Everyone from governments down is aware that they're there. It's a multi-billion dollar export industry for China, to which we are already so heavily indebted that nobody wants to risk rocking the boat too much. Not to mention proven connections with organized crime that make intervention by anyone less well equipped than the FBI a potentially dangerous operation.
In my experience software trading is usually based out of Eastern Europe rather than China, since China has manufacturing capacity that Europe doesn't. This sort of fakery is much more appropriate since it requires no physical resources. I'm not that surprised to find Chinese dabbling in it too, because in the end it's all one huge criminal community, but it's not a big Chinese thing.
Don R. Thanks Chris for putting this into perspective. It's evident that the solution is to make buyers aware and show them how to make sure that a seller is credible.....my next task. I think there is a way to check out the physical location of the URL Don.
Chris O. I can save you the trouble. A URL doesn't have a geographical location, because the site that uses it may be anywhere. However, the root domain name has a location of sorts, which is the comany that the registrant paid in order to use the name. In this case the registrar is Godaddy, in the USA, which is the biggest registrar there is. They are at godaddy.com. They merely hold the records relating to who the registrant is and have no other interests.
They can tell you that this domain name is registered by someone in China, which we already know.
The next thing by way of physical location is to find the place where the site that is currently using that name is actually hosted. A website is nothing more than a bunch of folders on a hard drive, so someone out there has to own that hard drive and the server it lives at.
In this case, the server belongs to SoftLayer Technologies Inc., in Texas, but the site redirects to one stored at Sharktech Internet Services, in Montana. There are only three sites stored at one address here, of which only two are active, and they both belong to the same person in China.
Since only three sites are hosted on this particular address, I'm going to assume that this customer has a 'virtual server' and the terms of use of these normally distance the provider from what their customers choose to do with them. Unless a customer takes to outrageously spamming from their network or attempts to attack them, normally they won't get involved.
If I were to dig a bit deeper I think, from what I saw in a very quick look, that just a couple of servers here are hosting a whole heap of sites selling fake software.
Hope that information is useful to you.
Don R. Chris, What a web of deceit! Again I guess the message is "buyer beware". Make sure one knows the reputation of the seller. I think Pricegrabber, Nextag, and Amazon have rating systems that should give the purchaser some degree of security. Am I wrong?
Again, thanks for all the info. Don
Chris O. Depends what you mean by "some degree of security"; if "some degree" includes "zero" then yes.
I can show you a five-star rated dealer on Nextag who is a known fraud artist and obviously selling pirated illegal software, right now. It took me about a minute to find him, and another five seconds to see he was running a scam, and maybe five minutes to confirm that, though I didn't really have to.
I would place more trust in Amazon and Pricegrabber myself. But people subvert any user-driven ratings system, even the one here at SiteJabber, and it's certainly been known to happen at Amazon. Using a ratings system should be your second line of defense, after your own knowledge. And that's doubly important when you buy online, because an online store front means nothing. You can't see the person or company behind it, and it's simple for a person with a laptop in his bedroom (perhaps in China) to hide behind a store front that looks as good as any major high street store.
While "buyer beware" isn't bad, the problem is that the buyer must first recognize he's in danger, which he often will not. Ask any Toyota owner.
Don R. Interesting Chris. Solution...buy local from people you know. tx
Chris O. Ideally, yes, always. I think most people would agree that if you can afford it, it's good to put money back into the local community and with a business which invests in that community, too.
Having said that, I've never suggested that anyone should ignore the considerable benefits of buying online, and there are often several, price especially, and often there is no sales tax, and if you do find reliable reviews you'll get more information than you would at the local store. And you have the choice of buying from stores around the world.
But one needs to be thoughtful, and because of the temptation of ultra-low prices, buyers often don't stop to think. There is generally a very good reason why an offer is ridiculously good. What's the catch? How many buyers look to see if there might be one?
I hope you won't mind, but I want to give you some tips from the site that ripped you off, not so that I can embarrass you into saying "oh, I am so stupid for not seeing that", but so you'll see it next time, and anyone else reading this will, too:
1) URL - does 'softsite 999' sound like a name a high street store would choose?
2) Did you notice you were redirected to a different site, which you can see in the address bar of your browser? Does this seem like a thing a genuine company would need to do?
3) URL 2 - does 'pop goods sites' make much sense? And how about the '.info', could they not have got a top level domain with a 'dot com' or at least a 'dot org'?
4) Bottom of the front page - the EMS logo. This is an Asian carrier, only used by Asian sites.
5) Other carrier logos - DHL and UPS. These are here ... why? Again usually only foreign sites do this because they don't understand what should or should not appear at the bottom of a page, and these look colorful. It makes no difference to you what carriers they use, there's no need for these.
6) Below that - 'copyright Microsoft'. But this is not a Microsoft site, this doesn't belong here at all.
So let's go back up to the top of the page and go along the links. The first one is Orders and Returns.
I'm looking for bad grammar and spelling mistakes here, and any other slip-ups they may have made when they copied text from somewhere else.
Apart from "We wants you to be satisfied with your purchase", the first bit looks OK until you get to the end, where it reads
"oksofts reserves the right to deny any return or exchange."
And who, we are asking, is oksofts? Surprise - it's a Chinese site (in China) that sells pirate software. Who would have guessed?
So, a bit of careless copy-and-paste gives the game away, right there. And you'd be surprised how common this one is.
From there on down the page, oksofts gets mentioned about a gazillion times so I don't have to list them all. They just forgot to change any of the references. This is unusually sloppy, I have to say.
So, now we move on to the next link, the Privacy page. This looks pretty good, but then it would, since it's been copied from elsewhere anyway and I'll bet it came from an English-language site originally. However, down at the end, it invites you to read the FAQ, but there is no FAQ. And then, it also invites you to phone them up, details at the contact page. So I flick over to the contact page - no phone number. You should be seriously suspicious by now, even if you skipped the first link.
So I'm going to the last of the three links, the Contact Us page. What do we have here? No phone number, we know that. No address either, though. Now, you should be thinking about running away. You don't ever do business with a company that has no address and no phone number. Even if they're fakes, which they often are, they should at least have made the effort.
But the killer here is the email address. Firstly, it's at gmail.com, a provider of anonymous accounts. Legitimate businesses do not give gmail addresses, or yahoo ones or another other service which anyone can create an account at, using a false name and address, in about five minutes.
But look at the rest of it, too: 'joyshoppingnow". Who the heck is joyshoppingnow? Does this look right to you? I doubt it, especially having seen the rest, already.
The mysterious joyshoppingnow turns out to be at the scene of several complaints already, apart from also being behind www.softwareshopping.info, www.microsoft-office-online.com, www.thebooksite.info (especially phony, with fake BBB badge, fake McAffee badge and all the trimmings), www.cs5software.com, quickbooksnets.com, cs5softsuk.com, popcs5.info, enjoytopshop.info, cssofts.info, popcs5online.info, enjoyquicks.info, enjoyquickbooksshop.info, bestenjoytop.info, bestenjoyquickbooks.info, softsuks.com, gobooksshop.info, quickbooksoftsonline.com, bestbuycs5uk.info, ukpop.info and God knows how many others. This is one busy person.
So, back to the site and the last link, which is only at the end of the page, is the Site Map. Always worth a look. In this case, there's a page that got left in by accident, that doesn't appear in the other links. It's the Conditions of Use, and oh, look, it's been stolen entirely from Microsoft and it refers to a website called BizDeal. Nothing whatever to do with this site.
Finally I looked at a product page. These are great, but then they're all genuine Microsoft graphics and text, stolen especially for the occasion. I looked at the MS office Standard 2010 one, and then checked the regular retail price, which is $350-ish. This site is asking $130, well under half price. Nobody can sell this product at this price legally. Has to be pirated.
Now go out and tell your friends too, and maybe we can put a little dent in these folks' business. Knowledge is power :-)