• Social Security

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Overview

Social Security has a rating of 2.65 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Social Security ranks 2nd among Retirement sites.

  • Service
    1
How would you rate Social Security?
Top Positive Review

“Outstanding job on the phone by Erica Unit 56.”

Ray E.
1/3/23

I was only on for 15 or 20 minutes before Erica Unit 56 answered my call. Erica was so professional and so polite and was also so helpful. She was able to give me the basic information that I needed for my Tax Return. I am so happy to be able to send a very positive review and I cannot recall ever speaking to a Social Security counselor who was as professional and as helpful as was Erica Unit 56. My experience frankly brought tears to my eyes as I was overwhelmed with just how nice and helpful Erica was. I am so glad that I am able to recognize such a wonderful and professional experience. Lastly she wished me a Happy New Year and I wished her the same. I am a sappy guy and the tears came, but they were really happy tears. God Bless Erica Unit 56

Top Critical Review

“HORRIBLE SERVICE... HORRIBLE WEBSITE”

Sew P.
5/27/20

For over a year I have been trying to get into my account. For over a year I wait and get worthless pin resets and just keep going in circles. Then the agents are utterly useless and have attitudes up the kazoo. I just want a copy of my statement for crying out loud. I am so done waiting 2 weeks for everything and then to be told oh hang up go a a fax and we will fax it. Seriously? I waited 30 minutes just to get through. Now you want me to do that again! This is the worst business you can ever have the privilege to get information from.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user sewp
2 reviews
1 helpful vote
May 27th, 2020

For over a year I have been trying to get into my account. For over a year I wait and get worthless pin resets and just keep going in circles. Then the agents are utterly useless and have attitudes up the kazoo. I just want a copy of my statement for crying out loud. I am so done waiting 2 weeks for everything and then to be told oh hang up go a a fax and we will fax it. Seriously? I waited 30 minutes just to get through. Now you want me to do that again! This is the worst business you can ever have the privilege to get information from.

Thumbnail of user deef137
1 review
1 helpful vote
September 22nd, 2022

I had to listen to a recording for way too long and then still put on hold - and it keeps telling me to get on line and take care of what I need - does anyone work? And by the way, on hold now for 15 minutes and still no human on the other end

Service
Thumbnail of user raye234
1 review
0 helpful votes
January 3rd, 2023

I was only on for 15 or 20 minutes before Erica Unit 56 answered my call. Erica was so professional and so polite and was also so helpful. She was able to give me the basic information that I needed for my Tax Return. I am so happy to be able to send a very positive review and I cannot recall ever speaking to a Social Security counselor who was as professional and as helpful as was Erica Unit 56. My experience frankly brought tears to my eyes as I was overwhelmed with just how nice and helpful Erica was. I am so glad that I am able to recognize such a wonderful and professional experience. Lastly she wished me a Happy New Year and I wished her the same. I am a sappy guy and the tears came, but they were really happy tears. God Bless Erica Unit 56

Thumbnail of user jonathanc205
1 review
4 helpful votes
July 14th, 2018

I have applied for Social Security Disability. I have already had a hearing. I am waiting for the judge to make a decision on my case. In the meantime I tried to get a letter saying I don't receive benefits. I went on the website and set up an account. There is a link to get such a letter. But when I click on the link it shows only my birthday. It doesn't say if I do or don't get benefits. The whole idea of the letter is to inform people if I get benefits or not.

Thumbnail of user shirleym1343
1 review
0 helpful votes
December 5th, 2022

The people at the social security office in my view are primarily useless and do not want to do their job. All I needed to know is why a payment was issued and they could not tell me and wanted to set up an appointment just for that. I talked to Todd & Perry in the same day and they both did not know what they were doing. I waited two and a half hours to talk to someone and then they cannot tell me anything. They made a payment error so any one on SS needs to watch them. Make sure your benefit letter is the same as your payments. It took them a year to figure it out & fix it. Trump & the republicans has made senior care go to the dogs. Don't have to worry about the service cause there is none! I just wanted to let people know in my opinion DO NOT TRUST THEM! QUESTION EVERYTHING! THEY CANNOT BE TRUSTED.

Thumbnail of user jasong44
7 reviews
17 helpful votes
February 17th, 2015

I am no more clear then going into the office in person. Unreasonable requests, and a typical inefficient government monstrosity. Unfortunately, I didn't expect anything more from this agency. 2 words, "private sector!"

Thumbnail of user darrellc20
10 reviews
28 helpful votes
Thumbnail of user bennettr10
1 review
9 helpful votes
August 27th, 2015

www.yourfilings.com/ http://www.safefilings.com/ http://ssfiling.com/ It is a scam website and only making money by misleading you guys. I am also a victim of this website. IS A HUGE FRAUD SCAM COMPANY. NEVER TRUST THEM.

Thumbnail of user maryh416
1 review
0 helpful votes
April 11th, 2018

I recently lost my ssn due to moving out of state, and no where to be found in my house. I really thought I was out of luck until I found this site, ssn.gov! I made an account and they will ask you questions relevant to your current status. I request for my ssn on the website March 28th 2018, and was told I will be contacted by my email because they needed the time to look over my information. Three days went by, five days went by, after a week I received an email on April 3rd, 2018 saying my request was approved and will be receiving my social security card within 7-10 days. I have finally received my social security card yesterday, April 11th, 2018. The best day of my life! I will definitely keep this safe from now on ;) By the way, I didn't even have to pay a penny; it's absolutely 100% FREE!

Tip for consumers:
Be patient, patience it key! I know you may be anxious,, but it's totally worth the wait!

Thumbnail of user cynthiae2
4 reviews
14 helpful votes
January 7th, 2014

This site has more information for anyone who suspects fraud. Very easy to maneuver especially for the elderly and disabled. This website is for anyone who wants to know about social security information.

Thumbnail of user toddl
80 reviews
360 helpful votes
February 24th, 2010

If you ever have evidence or think that you might be the victim of identify theft or fraud from someone using your SS number, then this is the website to visit. Putting a fraud alert on your SS number will help stop them from abusing your information. Everyone in this day and age of identity theft should at least look at this website and read the information on it.

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About the business

Official website of the U.S. Social Security Administration.

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2.7
11 reviews
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