• Snapchat

Snapchat

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Snapchat has a rating of 3.29 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. Snapchat ranks 98th among Mobile Applications sites.

  • Service
    11
  • Value
    11
  • Shipping
    6
  • Returns
    6
  • Quality
    10
Positive reviews (last 12 months): 66.7%
Positive
4
Neutral
0
Negative
2
2
See all photos
How would you rate Snapchat?
Top Positive Review

“#Snap📸MeThat🤳🏻Chat💬Tho”

X L.
2/25/24

I absolutely love SnapChat. I am very popular on the social media site x I love all the filters that r available to u. I also subscribed to SnapChat+, which gives me so many more awesome features. I would recommend trying the SnapChat+ trial if it's offered to u x u will see the amazing differences from the original usage of the site. So many more customized features for SnapChatters.

Top Critical Review

“Snapchat sucks!”

Kenneth G.
7/24/21

Snapchat sucks. It's for babies. And I thought its big feature was that messages go away, but you can't even delete them all. They stay forever, even if you choose for them to be deleted when read or after a day. You can only delete the ones you send, message by message, as long as the other person didn't save them. And you can download the pictures, too, just like in any other app. So you might as well just use regular texting.

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user xl14
3 reviews
0 helpful votes
February 25th, 2024

I absolutely love SnapChat. I am very popular on the social media site x I love all the filters that r available to u. I also subscribed to SnapChat+, which gives me so many more awesome features. I would recommend trying the SnapChat+ trial if it's offered to u x u will see the amazing differences from the original usage of the site. So many more customized features for SnapChatters.

Thumbnail of user kennethg510
1 review
1 helpful vote
July 24th, 2021

Snapchat sucks. It's for babies. And I thought its big feature was that messages go away, but you can't even delete them all. They stay forever, even if you choose for them to be deleted when read or after a day. You can only delete the ones you send, message by message, as long as the other person didn't save them. And you can download the pictures, too, just like in any other app. So you might as well just use regular texting.

Thumbnail of user brandons53
30 reviews
53 helpful votes
June 1st, 2021

The only reason I gave it 4 stars is because they could update their app more it's not really user friendly. They need to make it easier to add friends to see your friends and just update period. I still use snapchat it's not at all a bad platform.

Tip for consumers:
I'd still use it if they updated everything.

Products used:
I'd still use it but they need to update the app.

Thumbnail of user jasonlonski
1 review
0 helpful votes
December 8th, 2023

Now they force ads excessively, prioritize strangers in your actual friends feed with quick add, force the MY AI feature on you and it can only be removed by a paywall, and make it impossible to delete messages if the other person sent them. Its about 10% relevant social networking and the rest is the absolute worst things that youtube, facebook, etc has to offer. Their stocks TANKED and the response to that was to make it worse. I only know 5 people left who use it. Its a failed system.

Thumbnail of user ridar8
3 reviews
0 helpful votes
November 20th, 2023

Snapchat is the best social media platform I like the most because it allows me to capture beautiful pictures and video and also snaps share with my friends. Snapchat has great filters which I like the most.

Tip for consumers:
Not at all

Products used:
Watches

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimmys353
1 review
0 helpful votes
March 5th, 2022

I have been on Snapchat for about 15 years now and over the past year all the chat apps I have seen changes but the most disappointing thing is the platform let's them get away with it well I have decided to get rid of them all because unless customer service does something about it this is gonna get worse and be 10 times worse than Craig's list ever was

Tip for consumers:
If you have kids under 18 keep them away from Snapchat what’s app and hangouts all 3 are becoming worse than Craig’s list ever was and customer service isn’t doing anything about it…

Products used:
I used the chat to talk to friends and family… but as of now I won’t recommend that kids under 18 should be on it

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherc270
2 reviews
5 helpful votes
December 4th, 2021

Snapchat is literally just an app that rewards you for texting. If you fail to do so, your streak breaks. To prevent streaks from being lost, people send meaningless pictures of nothing that spam your inbox. As someone who doesn't text much, snapchat is the biggest waste of time I've ever seen. You could literally just text your friends when you need to and remove all the useless trash to keep your streak.
It's also not safe. One of my friends was severely cyber bullied on this app. It's also full of catfish accounts and accounts posing as minors.

Thumbnail of user terranceg40
4 reviews
0 helpful votes
July 10th, 2022
Verified purchase

Reasons i love using Snapchat is because they have funny filters and i can go back into time and look at any memory i recorded for myself.

Tip for consumers:
Do you have a shower in your house ? Ever thought
Of getting a shower curtain that represents more of you ? Come on down to Snapchat where you can order any type of design in the Snapchat Market Place :) July 9, 2022 @ 7:37pm

Products used:
BitMoji

Service
Value
Shipping
Returns
Quality
Thumbnail of user ering218
12 reviews
18 helpful votes
January 8th, 2021

Horrible app. Insecure data privacy issues, no checks, they look and read through your stuff and delete what they have decided is not right.

Service
Value
Shipping
Returns
Quality
Thumbnail of user khabapompom
1 review
0 helpful votes
May 13th, 2023

I am available in Florida 24/7. If you interest to meetup please contact on my Snapchat: jesy_jery Any time i am ready

Service
Value
Shipping
Returns
Quality
Thumbnail of user reviewro
7 reviews
15 helpful votes
February 27th, 2023

Snapchat is pro-animal abuse, pro hate speech, and misogynistic.

On animal abuse - There are a ton of animal abuse videos and they ignore the reports and encourage more animal abuse videos. It's such a blatant problem that if you look at the reports you can make on Snapchat about bad videos, there are no "Animal Abuse" kinds of reports. That category is non-existent. They don't care and encourage it.

Snapchat runs ads for hate speech and make you watch them. You can report the hate speech but Snapchat ignores the reports and continues to run the ads.

Snapchat public video share moderators pick on and target female content makers. More male creators get their boring driving videos approved or videos of them doing drugs and getting drug for community share than women doing anything more interesting than filming a traffic light or getting high.

All around the company is garbage.

Tip for consumers:
Honestly? If you are going to use the app then just use it to message friends. The rest of the features on this app are terribly designed, filled with horrible ads, and outright hate and violence supporting.

Service
Value
Quality
Thumbnail of user shaheers4
5 reviews
1 helpful vote
January 12th, 2021

The first thing I like about Snapchat is it's filters that changes everyday and you can also make videos with these filters. The second thing I like about Snapchat is, you can chat with many different people's without giving your number. Also you can follow your favorite celebrities and check their daily activities

Thumbnail of user rfowler2
3 reviews
7 helpful votes
December 15th, 2023

This is by far the superior personal sharing app, it by default has a VIP that generates the income, so they do NOT steal or sell our data.

It is NOT owned by Zuckerberg or Musk = 1000%

It is the ONLY "Social" app I have VIP/Verified or would EVER allow to charge MY credit card for any reason! Lol

Tip for consumers:
Best App PERIOD.

Products used:
They DO have a Merch store but it is hard to get stuff from because it SELLS OUT!

Service
Value
Quality
Thumbnail of user aaliyahj28
2 reviews
2 helpful votes
January 3rd, 2023

Snapchat is really good! You make new friends and take cool pictures too. Everybodys always liked snap

Thumbnail of user mikew1829
20 reviews
41 helpful votes
March 3rd, 2022

It is good but Snapchat has some bugs to it and I am sure we all heard a horror story where someone is being stalked because someone sees them on the "snap map" but it is still a decent place to share photos and video clips with your friends

Service
Value
Quality
Thumbnail of user biankas3
81 reviews
62 helpful votes
September 13th, 2020

I love the hell out of Snapchat! Their are so many different options to choose from on how to interact with your friends and each option is fun. You can take and send pics from that exact moment or go back into your memories and use one of them, you can make and send video clips (my fav option), you can do voiceclips and of course all the fun filters also the cute games that you can play with your friends. Snapchat is most definitely the app to have!
The one and only thing that really bothers me is that I tend to forget who people are on my friends list.
I think Snapchat needs to come up with a better way to be able to always easily identify who the Snapchatter is.
This is also a great app to talk and get to know someone you may have just met without having to give out your phone number. When I meet someone new I usually ask them fairly quickly if they have a snapchat so that we can talk there. I can't remember even when the last time was that I've given my phone number to someone due to having Snapchat which is an awesome thing in case for whatever reason things go south with a person you can just delete them and not have to worry about or deal with someone possibly harassing you. Whereas if they have your phone number is being so bad that you have to change your number, which has happened to me in the past. Having Snapchat saves you from all of that.
I can't say enough great things about Snapchat! If you don't have it, get it! You'll have a complete blast.

Thumbnail of user jtsears82
1 review
0 helpful votes
June 9th, 2023

The app has allowed my significant other to find two other guys and have nights with them at different locations claiming to be friends only to find out later they were not. This is a cheaters heaven if you are looking for an unbeknown app which permits cheating to take place on it's platform. While messages get defaulted to delete after 24 hrs so there's only a limited amount of time to get what you need. This app is the best for those looking to commit affairs on their spouses to go since there will be nothing after the one day period. Most doesn't understand that these apps are encrypted for that particular reason so nobody else can get the messages only the receiver and sender can get them. Perfect for CHEATERS PARADISE. DO NOT use this app and if you do delete it immediately. If you are married have your spouse and if they will not, more than likely they are cheating and going to deny it.

Service
Value
Quality
Thumbnail of user marij28
1 review
2 helpful votes
September 28th, 2021

A scam and a spyware app, they accessed and took my contact list prior of my permission beware of your passwords and credentials they may access it for their personal use!.

Tip for consumers:
do not use nor login

Products used:
features

Service
Value
Shipping
Returns
Quality
Thumbnail of user esmeraldam7
5 reviews
4 helpful votes
August 10th, 2018

I really love Snapchat. Especially the filters they make my skin look so good. I like how I can see people's stories or skip them if I want. It loads really quick. And I like how I can save my pictures. I also like how you can create your own bitmoji and you can make it look just like you! It helps out a lot if I'm being honest. If you have two friends that have the same name but you don't know which one you're adding yet the bitmoji can help with that. Also it's super easy to add people on it.

Thumbnail of user allyw5
1 review
1 helpful vote
February 22nd, 2016

I was so excited to get the windows phone because of the camera (and the fact I like to write) and it was a major let down when I found out I couldn't use it for this phone! Make snapchat windows friendly! You would make so many people happy! Why not even just make one person happy? Isn't that what customer service is all about?!?! PLEASE I LOVE SNAPCHAT

Thumbnail of user staceyb105
1 review
2 helpful votes
August 11th, 2018

Why do you change every now and over then? Its hard keeping track with all my favourite filters, and with navigation in the app

Thumbnail of user bibhad
6 reviews
1 helpful vote
July 24th, 2016

Enjoying snapchatting

Thumbnail of user alexim
4 reviews
4 helpful votes
March 5th, 2015

I am dazzled by this app.

Thumbnail of user kayg44
1 review
1 helpful vote
February 23rd, 2018

I purchased a $5 geofence frame for a huge party, and they sent me emails that it was going to be working, and then another one the day of the party that it was in force. No one could get it to work. There were 40 of us in costumes having a great time, and not one of us could get it to come up on the Shapchat app. NO CUSTOMER SERVICE. I tried 4 different avenues to contact them to get my money back since Feb. 10 and NO ONE HAS RESPONDED. The phone customer service is an announcement to go to their useless website and read the FAQ page. RIP OFF!

Thumbnail of user kristinap208
1 review
0 helpful votes
February 11th, 2023

Watch out for creepy men looking for sex on here. Luis Chanaga liked to chat up women and get them to meet him alone so he could get sex. Married man and highly visual religious leader. Beware married men, men in politics, Christian men all trying to have secret relationships.

Service
Value

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Photo sharing mobile app.

How do I know I can trust these reviews about Snapchat?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Snapchat?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business