Shopatron has excellent customer service and communication. (in 6 reviews)
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“Excellent service. We were notified via email when our product was ready for pick up. The store staff at the Queen E. store were terrific.”
Tip for consumers: Great way to shop, especially for Christmas.Ask Arlene about Shopatron
Bad experience today with Shopatron as the service provider for a Canadian retailer, Home Hardware. The retailer's website is not synced with the Shopatron website, so IDs and passwords are not maintained. Talk about confusion! I now know enough to go durectly to the Shopatron website to get order status. I'm unable to see my account or orders via the retailer site at all. Amazingky, the order went through, but Shopatron's support of the retailer is severely lacking.
Tip for consumers: Ideally, the shopatron site should be behind the scenes, and not confusing the heck out of someone accessing a retail site that uses shopatron services... But not so.Ask Allan about Shopatron
I recently placed an order from Thule which was handled by Shopatron. Not only was the experience quick and easy, the product arrived exactly when they said it would. I'll definitely look for the Shopatron name in the future as a good supplier.
Sorry to leave this terrible review, but I had no idea I was dealing with a middle man company! This is one extra entity to deal with and one more way that things can (and in my case.. has) gone wrong.. My order for an expensive desk accessory was placed on 11/19/2014 09:26:54 EST.
As far as the shopatron site is concerned my item is shipped. As far the usps service is concerned they have been electronically contacted by no item has been shipped or received. WHO IS RESPONSIBLE here?
I have paid and been charged for my item which was due to arrive in 2 days yet it is 5 days later and I dont even have a clue where my item is.
This is not ideal and I'd avoid this service if you can.
Great online experience, aurora was not only easy to order from but my order arrived in record time and perfect condition
“Excellent shopping experience! Here at work there's not a lot of time to browse, so the easy on-line ordering is greatly appreciated! Click onto your site, click the items we need, click onto our stored info, and the order's placed! All in under a minute!”
I have purchased items several times (from JL Audio) through the Shopatron site and I am always extremely satisfied with the site, the service, the dealer network and the products supplied. The transaction is smooth and communication is great, keeping you up to speed every step of the way with your order. This is how internet shopping should be - simple, fast, efficient AND showing care for the customer! I'd definitely recommend using these guys!
I used shopatron for a transaction thru Nitrous Express, they completed my order and made the entire transaction quick and easy. Thanks!
I have used Shopatron 2 or 3 times the past year for soccer gear for my son, each time everything has went extremely well. The equipment arrives on time, as ordered, no damage, billed correctly, tracking info provided, etc. Highly recommended...
Really easy order processing. I was able to research the Eureka tent replacement poles I needed, ordered them quickly, and they shipped to me fast from a Eureka dealer here in Michigan. Communication was good, and was able to track my order to know which day they would arrive, and the method. Good Site!
Great experience ordering Mizno volleyball shoes. Shopatron has excellent customer service and communication. I knew exactly when my shoes would arrive and was given access to a custome service rep in the event of a problem. I would definitely use this site again and would highly recommend it to others.
I've used Shopatron several times to order and Thule gear. Online ordering and tracking is good, and phone/email reps are great. Pleasure to do business with.
I love Cobble Hill's puzzles! I am a preschool teacher, and you have a variety of puzzle sizes that meet the needs of my students. You also have beautiful nature puzzles, and I and my students love animals. The only complaint I have, and it is not a huge one, is that it took a long time to receive the puzzles. Shopatron handles processing for Cobble Hill.
I have used shopatron may times to buy yarn and knitting patterns. Service has always been excellent with items delivered quickly and correctly.
It was a great experience shopping at your web site. I found what i needed and it arrived on time. I'll come back for sure if I need anything else for swimming.
ordered Thule products, they have been a superior fulfillment service, impressed by the online interface as well the speed and professional service, many thanks
fast respond, clear information on webpage, using reliable shipper yet with reasonable price for international customers!
goods just come to doorstep sound and safe! perfect experience with shopatron.com/!
I recently made a purchase and it was kind of a last minute thing for me. I was given a delivery date and it arrived as promised. WOW! This is the ONLY WAY TO GO!
One of the smoothest transactions via the internet that I have ever had. I am extremely satisfied with the entire process. Couldn't be happier!
I had a great experience with Shopatron.com. I had ordered material from Takhi, Stacy, Charles Knitting. I received the order in excellent condition and in very short time. I would recommend this company to friends and would use them again.
Smooth and easy ordering from Hero Arts, well packed and quick delivery despite the distance (USA-Scandinavia)
Fabulous!!! I had never been to Universal Yarn before ... the searching for the item and check-out experience were smooth as silk. I will buy all of my yarn at UY through Shopatron. Wish the other major retailers would use Shopatron -- things would go a lot faster/better ;-)
I have ordered many items from shopatron. It is always fast, accurate and economical. Orders arrive quick and correct. Everything I have ever ordered has been perfect. Browsing, shopping, and checkout is simple and easy to navigate. Plus they might even throw a few extra stickers in there too! Thanks Shopatron/Independent Truck Co.
Shopping online was very easy. Great descriptions of your products. I work for Michaels Arts and Crafts. Had not heard of Melissa and Doug Products until I started working for Michaels. Love your stuff. Great gifts for the grandchildren. Thank You”
I used this site to purchase Hero Art stamps and it was quick and effective... a painless experience!
I recently purchased a car seat adapter through Shopatron and the item was shipped and we received the product the very next day, so my wife and I were very impressed with our quickly we were able to get the product and all we had to pay for was the standard low cost shipping rate. Thank you Shopatron.
This is my second time ordering through them. An easy to use site, and I will, most likely, shop there again. Shipping was fast and all items were exactly as I expected. I got everything I ordered within the week. Many thanks!
“This was my first time ordering online from shopatron.com. It was easy and made it pleasant to order. I will definatly be looking at ordering from this site again.”
I was purchasing these items as a Christmas gift for my husband. The site was well laid out and easy to navigate. I appreciated the notification through email when the items shipped. Overall, I'd say I'm very satisfied with my experience. Thanks.
Great product, fast and free shipping and an easy to use website. What's not to like? I wish all web shopping experiences were like this!
I ordered from Melissa and Doug at Christmas time and received the order in two days. Excellent Service!!!!!
I am part of a VIP program where this site was chosen for delivery of goods.... let me tell you I don't feel being part of a VIP program right now. I shop online quite a bit and I never experienced a service that slow. It took 8 days before it got to the shipper then another 9 days for the shipper to come to me..... As a customer I feel the site I deal with is responsible to get what I order in a timely manner. (3 to 5 days max) It seems they clear themselves once it shipped.... wrong in my mind! Shopping online had never been that easy and fast.... I hope this company will follow the pace of others and take responsibility from start to finish or the VIP program I am with will use a better service provider. I think people need to know....
Excellent and professional service. They are definately 4 stars and more I ordered an item through them and received just as they told me in 2-3 days. Loved it I would definately use them again and refer them to my friends to use them. Thanks Shopatron.
I was looking for a specific type of yarn, couldn't find it anywhere. I finally found it through Shopatron. I hadn't used Shopatron before, but decided to go for it. The whole process was easy and my yarn was shipped quickly. The price was great, too. I am very glad I found this site, and I'm sure I'll be back again.
Excellent customer service-a pleasure to do business with you! Truly old fashioned customer service!
The part I ordered from MSD ignition arrived the next day without having to pay for priority shipping. The site was very easy to navigate, quick and responsive. I was very pleased with my experience and would definitely recommend them to others.
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