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Overview

ShermanCarter has a rating of 1.44 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. ShermanCarter ranks 94th among Suits sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    4
  • Quality
    5
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How would you rate ShermanCarter?
Top Positive Review

“Awesome style clothes, I ordered 4 items all in the...”

Peter A.
11/7/14

Awesome style clothes, I ordered 4 items all in the XL (I'm in Australia). I did pay special attention the the sizing chart to make sure I was clear on my size. The items arrived after about 3.5 weeks - this was a little long, but the prices are great so that makes it ok. If I was in a rush, I could have taken the express shipping options to get it in around a week and a half. The clothes look pretty much as they do on the site - the colours maybe slightly less vibrant. The fit is tight - slim fit clothes. Love it, will order again in about 3 months when my wardrobe is ready for more.

Top Critical Review

“That'll teach to be more careful about FB ads...”

P M.
1/8/15

That'll teach to be more careful about FB ads... Stupid me. Ordered two, one to make a gift, one for myself. I don't know what to make of them. Ordered two "M" sizes, received two "XL" size pieces of cr#p clothing made in China, fabric is cheap and awful, sewing is awful, despite being XL, it is waaay too small anyway (I'm 6.1/ 1m85). The name on the tag is Paul Yi, so if you ever see this label anywhere else, stay away! Oh and it took over 50 days to get that disappointment!

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user pm34
1 review
1 helpful vote
January 8th, 2015

That'll teach to be more careful about FB ads... Stupid me. Ordered two, one to make a gift, one for myself. I don't know what to make of them. Ordered two "M" sizes, received two "XL" size pieces of cr#p clothing made in China, fabric is cheap and awful, sewing is awful, despite being XL, it is waaay too small anyway (I'm 6.1/ 1m85). The name on the tag is Paul Yi, so if you ever see this label anywhere else, stay away!

Oh and it took over 50 days to get that disappointment!

Thumbnail of user laurentw
1 review
1 helpful vote
February 8th, 2015

Worst online experience i have ever had. My item was lost during shipping, SC then promised a re-send, and then no reply since... and then i tried another email from their website (which is *******@shermancarter.com), they replied but they again failed to get me a good decent reply on how to settle me down - I paid my money in late Oct, 2014 and I still do NOT get my item now in Feb 2015.

Service
Value
Shipping
Thumbnail of user marcusa12
1 review
2 helpful votes
January 2nd, 2015

God awful chinese rubbish, theres a reason its shown on mannequins not real models, one layer of fleece material with everything just sewn on, the design is made entirely to look good online, also, if you do want something, its asian sizes, i got xxxl and I'm 6ft well built but was still far too small, especially at the back. Took ages to arrive, was very dissapointed because if they just put a bit of effort in, these could be really nice clothes :(

Thumbnail of user andys60
1 review
18 helpful votes
September 30th, 2014

Scamming site; orders are sent from China, extremely poor quality (buttons fall off straight out of the packaging), sizes are completely off what you would expect, takes a month to deliver. Avoid at all costs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user petera56
1 review
1 helpful vote
November 7th, 2014

Awesome style clothes, I ordered 4 items all in the XL (I'm in Australia). I did pay special attention the the sizing chart to make sure I was clear on my size. The items arrived after about 3.5 weeks - this was a little long, but the prices are great so that makes it ok. If I was in a rush, I could have taken the express shipping options to get it in around a week and a half. The clothes look pretty much as they do on the site - the colours maybe slightly less vibrant. The fit is tight - slim fit clothes. Love it, will order again in about 3 months when my wardrobe is ready for more.

Thumbnail of user johns833
1 review
1 helpful vote
February 14th, 2015

A week after ordering I still hadn't received shipping information, so I requested a cancellation and refund and credit where it is due, Sherman Carter replied that my order had been cancelled and my refund would be processed within a week.

Thumbnail of user bradh27
2 reviews
1 helpful vote
February 7th, 2015

Clearly not as advertised, the give the impression of good quality clothing and then you receive poorly put together articles that look nothing like the pictures on the site. I ordered a Boss Jacket (that looks like a womens jacket to be honest) and a Bauer Blazer (which is like a t-shirt fabric)

The whole feel of the site is that you are getting quality stuff for heavily discounted prices, then you get it and it's discount items at a heavy price.

Buyer Beware!

Tip for consumers:
Don't buy here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user luisag
1 review
3 helpful votes
December 29th, 2014

Can I give less than one star? I would love to review on the quality of the clothes, only I haven't recieved my item that I ordered over a month ago! When I tried contacting customer service all they said was item can take up to 45 days. Nothing else. They have $#*!ty customer service skills. And from other things I've read, they probably have $#*!ty clothes. Word of advice, order from Amazon.com or another reliable site! Save yourself money and frustration!

Thumbnail of user jc135
1 review
1 helpful vote
March 29th, 2015

I just got my sherman carter jackets and they are completely not what i had in mind.

1. materials are complete crap, for a nice going out jacket, they use material that is used for what we dry ourselves with. Its $#*!tier than a crappy bathrobe
2. The fitting is horrible, its nothing like what is shown in the pictures
3. If you want to build a brand, the least you could do is put your own tags on it as suppose to the chinese manufcaturer who helps you do this. It's a complete scam, they just go around finding manufacturers and help them use a foreign name to sell and take a big cut in between.

My conclusion is: it doesn't matter if it is from china, coz everything is made in china. But what pissed me off is the lack of attention to details, $#*!ty customer service and quality of product is just horrible.

Thumbnail of user jeremif
2 reviews
1 helpful vote
August 31st, 2015

If you want a cheap Chinese costume piece for an 8 year old boy, order a 3XL, and you won't be disappointed. Otherwise, skip this company. They don't do what they say, they don't deliver what they sell, and they don't respond to email. Guess I'll cut a hole in the back of this hoodie and keep my pug warm this winter.

Thumbnail of user adamb87
1 review
3 helpful votes
January 8th, 2015

I wish I could give negative stars.

Terrible quality, terrible sizing. Might be an "international company", but everything is sourced from China.

Thumbnail of user dorar5
1 review
2 helpful votes
January 22nd, 2015

I wish I had read these reviews earlier. I bought a hoodie for my son and was so disappointed. The quality was horrific and the sizing is a joke. Who are these supposed to fit? Do not buy anything from Sherman Carter. I don't know how they stay in business. I give zero stars as my rating.

Thumbnail of user timl32
2 reviews
2 helpful votes
December 22nd, 2014

Just bad quality. Avoid at all cost! Poor quality clothes and not entirely free shipping. Scamming webpage

Thumbnail of user taylorm58
1 review
1 helpful vote
March 8th, 2015

Still 2 months and waiting for my refund

Thumbnail of user tareka1
1 review
3 helpful votes
January 18th, 2015

Hi
Don't buy a Sherman Carter! The sizing the quality and the customer servcie is really bad! I got the wrong color and the wrong size and the wanted to send the item back at my cost. I wish there would be less than 1 star to give! Though the shipping time was okay.

Cheeres

Tip for consumers:
Don't buy there!

Service
Value
Shipping
Returns
Quality
Thumbnail of user hah12
1 review
2 helpful votes
February 21st, 2015

I ordered an item in October, and didn't received any notice of late delivery.
It was more than 45 days. I asked for refund, and they said they will process my request of refund. Again, I didn't receive any response. After 5 MONTHS later!, I received the ordered item. I already talked to the company that I don't want the item any more, but I just want REFUND. Now they are saying they cannot give me refund because I got the item 5 months later after I ordered. I talked to one of support agency, Alice, "You said You are processing my refund. I didn't receive any refund, but the order item which I never wanted." And she said" I did what you asked for." I HONESTLY THINK NOBODY HAS BRAIN IN THE COMPANY.

Tip for consumers:
NEVER EVER USE THIS SITE!!!!!! I'm telling you the truth!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikosp3
1 review
4 helpful votes
February 28th, 2015

The clothes is utter crap. I was very excited for it to come, and when it did, I was shocked at how bad it was.
1. There is no sale. The sale does not end, it's always the same prices. It's just a lie for you to buy the clothes faster.
2. The clothes looks amazing in the pictures. Well, it's not. They're very thin, I was freezing when I wore them. It's like going out shirtless. The colors are crap. And look nothing like the pictures
3. The clothes are not from "Sherman Carter", the tags on them are from a different brand.
4. You can't put on the hood of the jackets and hoodies comfortably.
5. THE POCKETS ARE FAKE.
6. THE BUTTONS ARE FAKE.
7. THE ZIPPERS IS $#*!.
8. Most reviews on this website are probably fake too. Since, "so many people buy these" but there's one review on each "product". By someone with the last name of Grey.
DO NOT BUY FROM SHERMAN CARTER. YOU'RE ONLY WASTING MONEY ON THIS WEBSITE!

Thumbnail of user johna354
1 review
0 helpful votes
February 5th, 2015

Bought it online and had read these reviews, but also saw an article that they had improved their quality and performance., i figured for under $50 with a returns policy, couldn't realy lose.

Firstly i bought the force jacket and the label was sherman carter
https://www.dropbox.com/s/bpbw7d91tfqrl7m/label.jpg?dl=0

I also saw this video on the Force jacket: http://youtu.be/gZoRihREO2c
The photo attached is NOT me: it's published by sherman carter on their instagram page which I've attached, this is what made me want to buy it!

Tip for consumers:
make sure you check sizing

Service
Value
Shipping
Quality

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