Salon Savings has a rating of 2.15 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Salon Savings ranks 24th among Hair Care sites.
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I felt better when you consider that the entirety is really great due to the fact that I visited this astounding website. With their administrations, i am colossally glad. I'm able to prescribe it to each person.
As a previous reviewer said, after ordering from them fraudulent charges showed up on my bank card. My bank alerted me right away and is sending a new card. Mine happened a few days after the order was placed. Also noticed SS charged my account right away ( it says they charged when item ships) but i got no email confirmation of the order and no shipping notice until I emailed them a week later asking what was going on. Got an email saying it was shipped with a tracking number. Tracked it and it said on it's way to the facility. Two days later it said it shipped, also the day the fraudulent charges showed up. Waiting to see what actually comes from them. And will never ever make this mistake again.
Was having trouble with my tracking but called the customer service and everything was figured out! The lady on the phone was nice and helpful. She also said that if I had a good experience to write a review on here. All I have to say is, the service was great and a lot of the reviews on here were a long time ago. I recommend this website because of the pricing and the quality of the products and service is 5 stars!
The product I need is incredibly difficult to find. I am grateful that SalonSavings.com carries it. I placed my order and immediately received an order confirmation email. I also received my order within 2 days! Quick delivery, my products were packaged well and brand new. I am very satisfied with my order with SalonSavings.com and will continue to purchase with them in the future!
This website has the best high end hair products at extremely low prices. I have used them a few times and I am happy with the service and the quality of the products. I recommend this website to anyone that is looking to save money on expensive salon brand products. Check them out and you won't be disappointed!
Great company to deal with. Love the product I ordered too. I am a new customer and my first shipment was damaged, both the merchandise and the package. Not the company's fault. I did report it to them and they replaced the entire order even though part of it was still useable. I am a new and now loyal customer.
I felt better when you consider that the entirety is really great due to the fact that I visited this astounding website. With their administrations, i am colossally glad. I'm able to prescribe it to each person.
So glad I didn't' listen to the previous reviews. My order came quickly, free ship and exactly what I ordered. I ordered a product that was out of stock everywhere but salonsavings had it! Will definitely order from them again.
A great site with great prices, especially if you catch one of their promotional deals. My order arrived quickly and complete with no problems. I will definitely do business with them again and recommend to all my friends!
As a previous reviewer said, after ordering from them fraudulent charges showed up on my bank card. My bank alerted me right away and is sending a new card. Mine happened a few days after the order was placed. Also noticed SS charged my account right away ( it says they charged when item ships) but i got no email confirmation of the order and no shipping notice until I emailed them a week later asking what was going on. Got an email saying it was shipped with a tracking number. Tracked it and it said on it's way to the facility. Two days later it said it shipped, also the day the fraudulent charges showed up. Waiting to see what actually comes from them. And will never ever make this mistake again.
You had just the product that I was looking for and I received it in a more than favorable - timely fashion. Thanks for the great product, quick delivery and excellent customer support!
DONT BUY FROM SALON SAVINGS! Someone at Salon Savings is a crook! - my account also had false charges immediately after ordering! WOW! They need to be investigated! Salon savings debited my account without knowing their inventory and charged me for all the products! Now they want me to do the paperwork to get back the money they mistakenly charged! THEY NEED TO BE SHUT DOWN!
I ordered a product from them and just a day later I received a fraud alert email from my bank saying there were transactions from another state for an uber that I didnt make. Thankfully my bank declined them and my card got canceled. I researched online and there were other complaints about the same thing happening to them so its not a coincidence. I have reported them to the FTC hopefully they can shut them down and charge them for their crimes! Please do your research before attempting to buy from sites like them, ones that have no reviews or commentary allowed on their actual sites..
Do not purchase from this site... fake products! Horrible customer service. They would not return emails or take returns past 30 days.
My spouse and i acquired a number of difficult to acquire wash via SS back August involving this kind of. Your possessions that they brought to us, were being peculiar shopping along with peculiar foul-smelling, thus i went back these people. We were holding undertaking no less than throw me some sort of nearly all paid out go back ticket i treasured. On the other hand My spouse and i patiently lay along with patiently lay intended for this |healthcare professional|personal|my individual, personal|search terms|my individual, personal|medical professional|published|health attention provider|my business|all involving my|of my|excellent|my individual personal|keyword phrases|a|offered|economical|day-to-day|web page} money back guarantee, until eventually My spouse and i eventually mailed these people over it. That they maintained declaring? T had been from the performs. Eventually they explained some sort of money back guarantee possessed occured by using this |healthcare professional|personal|my individual, personal|search terms|my individual, personal|medical professional|published|health attention provider|my business|all involving my|of my|excellent|my individual personal|keyword phrases|a|offered|economical|day-to-day|web page} credit-based card (debit card) about 12/5/12. The idea could not. My spouse and i looked at this|healthcare professional|personal|my own, personal|search terms|my own, personal|medical professional|published|health care provider|my business|all of my|of my|excellent|my own personal|keyword phrases|a|offered|economical|day-to-day|web page} accts, My spouse and i looked at while using traditional bank, only to be capable of claim I had fashioned, plus the traditional bank identified zero breaks via Hair and facial salon Pocketbook. My spouse and i mailed SS yet again, sharing with these people this kind of, then finish peace and quiet. Zero responses, zero practically nothing. My spouse and i quickly described them how to typically the BBB into their point out, also to particular date haven't listened to everything. Typically the BBB does throw me some sort of discover that this |healthcare professional|personalpersonalsearch termsmy individualmedical professional|published|health attention provider|my business|all involving my|of my|excellent|my individual personal|keyword phrases|a|offered|economical|day-to-day|web page} grievance ended up being brought to these people, nevertheless employing very last We've listened to. This type of person not really sensible businesses. Outlined on our site NOT NECESSARILY highly recommend these people, or maybedo organization withthese people yet again.
This site is pure SCUM. Prices listed as RETAIL are lies. All of them are greatly inflated. THIS SITE SELLS GREY MARKET GOODS AT ABOVE RETAIL PRICES--even the "discounts" are price inflated. Caveat Emptor! You have been warned. You are paying too much if you buy from SALONSAVINGS.COM
Horrible experience, please do not order anything from them.
Bad customer service, they charged 15% restocking fee, for what I don't know. They also charged the S&H.
Would not recommend this merchant to anyone.
I just made an order with Salon Savings over the Thanksgiving holidays (Nov. 24) and now, ONLY 6 days later, I have already received my products! The bottles were packaged in original packaging, completely full, and protected with additional paper.
Im breathing a huge sigh of relief because this was an impulse purchase I made before reading reviews on the site, I subsequently panicked because the site has horrible reviews. Well rest assure that things have changed, my experience was wonderful and I will be ordering from Salon Savings in the future!
This company offers horrible customer service. They sent me two products that had clearly been used before. The products were not full, had obvious squeeze marks where others had used them, were missing packaging and in horrible condition. The company does not offer refunds for their defective merchandise. I will report them to the BBB. Buyer beware.
I found them through google search and ordered a Chi product which I regret. I can no longer access their web site, I have no way of reaching them to ask about the product I ordered. Something doesn't feel right.
Wow. I should have paid attention to the other reviews before ordering. Luckily, I ordered with a credit card which I haven't for months.
Within four hours of placing my order, I received a FRAUD alert notification from my credit card company. There had been three fraudulent purchases totaling almost $1k at a Vons in Bakersfield, CA (I live on the east coast).
Summary: Heed the reviews and do not give these people your credit card.
THIS PLACE - WHILE IT SHOWS GOOD PRICES ON PRODUCTS - HAS THE MOST HORRIBLE CUSTOMER SERVICE EVER! I ordered some shampoo and other hair products. They sent me the WRONG shampoo, then when i asked them to send me the correct shampoo immediately, they practically laughed and said i would have to wait for them to send me a return shipping order - which took 4 days - then I had to send the wrong shampoo back, which I couldn't do until the following Monday because they sent me the return shipping label halfway through the day on Friday while i was at work and the shampoo was at home. The return shipping they sent was the slowest - of course cheapest - route possible so it took 7 days for it to show as delivered back to them. Now it is 5 days past the day they received my return order and I STILL do not have the shampoo i ordered. I ended up having to go to a store and buy they shampoo at full retail price because of THEIR mistake. Now... It has been 25 days since I placed the original order and I still don't have the product. They say that they have 30 days to resolve it after they receive the return product. They could have offered an alternative - like shipping out the correct product immediately - and even billing for it - until they receive the return product, but they said they can't do that unless i order a separate bottle and then would have to pay for both. THAT IS TOTALLY REDICULOUS. AGAIN... I WILL NEVER USE THIS SITE AGAIN! NEVER! I WOULD RATHER PAY TWICE AS MUCH FOR PRODUCT AND GET IT ON TIME.
I came across this website searching for a discontinued item and I only found it on this site. They also have really cheap name brand products! The reviews on this site are very old and I am glad I didn't listen to them. I called them just to make sure that they were real and I spoke to a woman that was very helpful! I am so happy I found this website!
I had a package that was "lost" or "stolen" from this company and after an 8 day investigation by the shipping company, Salon Savings credited my account. However, they did not want to reship the previous order because of the "issue", so I had to place another order. This order was successfully delivered. They included a free sample product with the order.
I am really satisfied with the savings the company offers on their products, and the customer service help were pleasant. I would recommend this company to friends, but make them aware of the shipping company used. I tracked my second order daily to be sure it was received by me.
K
Bought biosilk treatment at a great price. However, it's fake product. It's some fake watery alcohol.
The only website that has all the Bed Head products I want. GREAT selection!
They take your money and then a few days later email you and tell you that the products you order and PAID for are out of stock... They tell you that they have credited the money back to you but they NEVER did and they never will! They are total $#*!s, rude and nasty! Prices are low but that is just a teas and scam!
A V O I D!
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