RubySlots

Perry Lawrence
Customer Support Specialist

Don't forget to check out our latest offers on the Promos page from the casino menu.
Welcome to Live Support. Before finding the best agent to assist you, please help us expedite things by typing your request or question here:
Hello, can i get some assistance please
Thank you for contacting us.
One of our representatives will be with you shortly.
Welcome and thank you for contacting Ruby Slots. You are chatting with Perry Lawrence from Priority Players Support.
How can I help you?

My friend has sent an email regarding his account not logging in, its just popping up a screen stating that "something bad has happened" and not allowing him to login, not through the normal login, or through inclave
Its been 2 days, and hes still not getting anywhere, is there anyway you can push this through?
I recommended him to the site, and hes in a pretty foul mood, as he has $2000 that he cant play with or anything =\

Do you have his email address?

<Email taken out for privacy>

Hes sitting beside me if you need a phone call verification or anything along those lines

Please bear with me while I check his account

Thank you

I'm still reviewing the details of your account. I apologize for the wait. Just another moment and I'll be right with you. Thanks for your patience.

Thank you so much, i tried to get assistance earlier and the support specialist closed the chat on me
<3

I'm sorry for the delay, this is taking just a little longer than I think we both expected. Thanks for sticking with me, it shouldn't be long now.
Thats perfectly fine, im just glad to have someone working on our side, youre a godsend, my friend

Your friends account has been permanently banned

Im sorry, why?

The decision is, unfortunately, irreversible. Any casino account can be closed solely at our discretion as part of our policies to ensure game fairness, the safekeeping of company assets, and our third-party payment service providers.
So he wins, and then gets banned?
His deposit was refunded

These fraudsters are also in the habit of registering lots of domains with identical site contents (or a redirection to a master site), which of course sounds nothing like how a legitimate and reputable company would do business.