Rocket Dog

Super cute shoes that are actually comfortable. I've owned quite a few pairs of RocketDogs and I'm always impressed with how well made they are and their durability. It also helps that they're really reasonably priced =)

I purchased a pair of Rocket Dog shoes via Zulily and the sizing was way off, not only that, the shoes had no visible sizing marked on them, so I don't even know what size I've actually received. I know the soles are made from recycled rubber which is a plus but the downside is that they're marred/dented up from the mold making process (they look burnt). I tried to reach out to discuss the issue with Rocket Dog customer service and heard nothing back. I realize I didn't buy them directly from RD and got them through Zulily, but stand by your product and at least try to assist buyers. They would have to have a vendor partnership with Zulily in order to sell the shoes on the website, it's like Amazon, an online market place, so at the end of the day it's still on them to provide accurate product info and ship the correct shoes out from their warehouse. Disappointing experience and I probably won't buy their stuff again.