• reelzhot.com

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Overview

reelzhot.com has a rating of 1.27 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about reelzhot.com most frequently mention credit card problems. reelzhot.com ranks 235th among Movie sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
See all photos

What reviewers want you to know

Positive highlights

  • The trial period of your membership lasts for 5 days, or as otherwise specified during sign-up.

Critical highlights

  • It's all BS that your credit card won't be charged.
How would you rate reelzhot.com?
Top Positive Review

“Sorry but if you felt you were ripped off it's because...”

My N.
8/21/14

Sorry but if you felt you were ripped off it's because you simply refuse to read the Terms and Conditions. Why on earth would you give a credit card number and not expect to be charged? If you would have read the fine print which is actually in capitalized bold letters it clearly states: If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD so stop whining and pay your dues. Handing over your credit card on the internet and then crying you got charged is like yelling at a hooker for having sex with you after you have paid her/him! As taken from the Terms and Conditions below: Your Media Reel ltd membership may start with a trial(Regular 5 day trial or a 5 day premium download trial). The trial period of your membership lasts for 5 days, or as otherwise specified during sign-up. Your reelzhot.com 5 day trial offer, will begin when you click on "Start Membership" during the registration process. Simply cancel anytime during your 5 day membership, and you will not be charged. To cancel, click on "Your Account" and follow the simple cancellation instructions. If you are enjoying reelzhot.com, do nothing and your membership will automatically continue at the monthly subscription rate. If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD We will begin billing your Payment Method for monthly membership fees at the end of the trial period of your membership unless you cancel prior to the end of the trial period. To view the specific details of your membership, including price and end date of your trial period, visit www.reelzhot.com and click the on the "Your Account" page. Your Payment Method will be authorized for up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your trial period. Pending charges, while pending, will, however, reduce the available amount of credit or debit capacity on your Payment Card in the amount of ONE DOLLAR ($1.00) per pending charge. You will not receive a notice from us that your trial period has ended or that the paying portion of your membership has begun. If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD. CLICK THE "CANCEL MEMBERSHIP" LINK AT THE TOP OF THE SUPPORT PAGE FOR CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method on a monthly basis at the one (1) month membership rate for your membership plan until you cancel. You may cancel your membership at anytime. We may offer a number of membership plans, including special promotional plans or memberships with different limitations. We are not responsible for the products and services provided by third parties. We reserve the right to modify, terminate or otherwise amend our offered membership plans. Unless otherwise stated differently, month or monthly refers to your billing cycle (See "Billing" below). Membership may be cancelled or modified at any time prior to the end of your trial period by calling toll-free at *******403 for the U.S.A. and Canada or +00 *******843 for international members, 24 hrs, 7 days a week, Eastern Standard Time. Preauthorization Reelzhot may Preauthorize your credit card $1.03 to validate your card upon completion of a 5 Day Trial registration, which will than be released within 72 hrs. Unlimited Download Option reelzhot.com may offer you the opportunity to have unlimited downloads for $1.03 during the 5 day trial period. If you choose this option, reelzhot.com will capture a $1.03 from the $1.03 pre-authorization as a fee for this option. If you decide to cancel your membership within the 5 day trial period, you will not be charged for the membership.

Top Critical Review

“REELRIPOFF!”

Jeremy H.
5/3/16

Immediately after subscribing to reelzhot.com I tried cancelling the subscription. Now I can't even get in touch with them to do so where it states in the fine print that cancellations can only be done over the phone and that they're available 24 hours, 7 days a week. Who are these people and why are they getting away with ripping people off!?

Reviews (37)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (9) 5 days (4)
Thumbnail of user jeremyh48
1 review
11 helpful votes
May 3rd, 2016

Immediately after subscribing to reelzhot.com I tried cancelling the subscription. Now I can't even get in touch with them to do so where it states in the fine print that cancellations can only be done over the phone and that they're available 24 hours, 7 days a week. Who are these people and why are they getting away with ripping people off!?

Thumbnail of user terrencep12
1 review
1 helpful vote
March 3rd, 2017

Avoid this rip off crew from internet hell. No product no answering the phone. Spread the word how bad this crew is and avoid x100

Thumbnail of user mikek66
1 review
13 helpful votes
April 9th, 2014

Stay away from this site at all costs! They're sleazy, unscrupulous liars. It's all BS that your credit card won't be charged. That's a total lie. They even charge you to cancel the "free" membership. These scumbags should be shut down and put out of business. I hope everyone involved in this scam gets ripped off in the same way they rip others off.

Thumbnail of user philipc37
1 review
5 helpful votes
February 12th, 2015

Tried to take money from my credit card but it never got it! Keep clear of this lot.
I emailed them to ask why it tried for money when it says its only for id to have the 5 day trial. I sent the email on 6th feb but no reply but today i said i would tell trading standards if they didn't get in touch by tommorow, well hey presto i got an email back within hours!
The address is, *******@reelzhot.com

Thumbnail of user myn30
2 reviews
7 helpful votes
August 21st, 2014

Sorry but if you felt you were ripped off it's because you simply refuse to read the Terms and Conditions. Why on earth would you give a credit card number and not expect to be charged? If you would have read the fine print which is actually in capitalized bold letters it clearly states:
If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD so stop whining and pay your dues. Handing over your credit card on the internet and then crying you got charged is like yelling at a hooker for having sex with you after you have paid her/him!

As taken from the Terms and Conditions below:

Your Media Reel ltd membership may start with a trial(Regular 5 day trial or a 5 day premium download trial). The trial period of your membership lasts for 5 days, or as otherwise specified during sign-up. Your reelzhot.com 5 day trial offer, will begin when you click on "Start Membership" during the registration process. Simply cancel anytime during your 5 day membership, and you will not be charged. To cancel, click on "Your Account" and follow the simple cancellation instructions. If you are enjoying reelzhot.com, do nothing and your membership will automatically continue at the monthly subscription rate. If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD

We will begin billing your Payment Method for monthly membership fees at the end of the trial period of your membership unless you cancel prior to the end of the trial period. To view the specific details of your membership, including price and end date of your trial period, visit www.reelzhot.com and click the on the "Your Account" page. Your Payment Method will be authorized for up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your trial period. Pending charges, while pending, will, however, reduce the available amount of credit or debit capacity on your Payment Card in the amount of ONE DOLLAR ($1.00) per pending charge. You will not receive a notice from us that your trial period has ended or that the paying portion of your membership has begun. If YOU CANCEL PRIOR TO THE END OF YOUR TRIAL, THERE WILL BE NO CHARGES TO YOUR PAYMENT METHOD. CLICK THE "CANCEL MEMBERSHIP" LINK AT THE TOP OF THE SUPPORT PAGE FOR CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method on a monthly basis at the one (1) month membership rate for your membership plan until you cancel. You may cancel your membership at anytime.

We may offer a number of membership plans, including special promotional plans or memberships with different limitations. We are not responsible for the products and services provided by third parties. We reserve the right to modify, terminate or otherwise amend our offered membership plans. Unless otherwise stated differently, month or monthly refers to your billing cycle (See "Billing" below). Membership may be cancelled or modified at any time prior to the end of your trial period by calling toll-free at *******403 for the U.S.A. and Canada or +00 *******843 for international members, 24 hrs, 7 days a week, Eastern Standard Time.

Preauthorization

Reelzhot may Preauthorize your credit card $1.03 to validate your card upon completion of a 5 Day Trial registration, which will than be released within 72 hrs.

Unlimited Download Option

reelzhot.com may offer you the opportunity to have unlimited downloads for $1.03 during the 5 day trial period. If you choose this option, reelzhot.com will capture a $1.03 from the $1.03 pre-authorization as a fee for this option. If you decide to cancel your membership within the 5 day trial period, you will not be charged for the membership.

Tip for consumers:
read the terms

Service
Thumbnail of user tomh109
3 reviews
20 helpful votes
August 28th, 2015

Hello
My latest bank statement shows money has been withdrawn for services that I never have agreed to purchase - I only activated a lifetime membership in case it would be interesting to use any of these in the future. This was done through a website that popped up and offered a lifetime membership that is garanteed at no charge (for 0 $) and has a status of VIP.
How can I get my money back that is being withdrawn from my account? Terminating my account and CC is not an option.
Please help
Thank You
Tom

Thumbnail of user laurenw33
1 review
3 helpful votes
January 26th, 2016

I have been charged since May 2015 $49.95 onto a British credit card so have also been charged a non-sterling transaction fee. I never signed up for this website, never received a single email about a trial or a subscription, have never used the website to download, stream or view anything! TOTAL SCAM & definitely illegal.
Customer service diabolical, when I phoned they offered to 'Cancel my account' (which i never opened) and when I demanded to speak to management I was told they only work from 2am and that they would call me. No phone call, no response to emails, nothing!
Disgraceful!

Thumbnail of user docd6
1 review
2 helpful votes
March 23rd, 2015

I have no idea how they got on my computer, all I did was click on a news reel on ninemsn and it popped up, i closed it straight away, but it now pops up every three minuets with out fail and slows down my computer insisting I sign up... I rang the number no answer, I am about to email them and just ask politely how to get their $#*!ing annoying bombardment stuipid thing off my freaking computer.
Like I said I was on a ninemsn site

Thumbnail of user bernardot6
1 review
2 helpful votes
May 3rd, 2017

I want to immediately cancel my membership to this site...

Thumbnail of user mikeo28
3 reviews
23 helpful votes
April 14th, 2015

I signed up for a free trial while I was on another website, and the ad popped up. The email they sent confirmed no cost, but the small print at the bottom (which I never saw at the time) says they will bill $50/month after the 5 days. Who would pay that anyway to stream movies or play games?
A right rip off.

Thumbnail of user ehsnd
30 reviews
209 helpful votes
July 22nd, 2014

These people are rip offs. Took time to download show, then it asked me to set up an account, then it asked for my credit card information, promising over and over again it wouldn't charge it. Then it declines me, because guess what, they sent a charge through. And then when I call I'm told it is only a five day free trial, which it never states anywhere on the screen, only endless promises of not charging! These guys should be shut down.

Thumbnail of user ashookh
1 review
11 helpful votes
March 1st, 2016

I would like to cancel my account because I did not sign up for it and I am seeing deductions coming out of my account. Please refund my money as soon as possible. If you check your records you will see that I do not use your site.

Thumbnail of user rosemaries4
1 review
13 helpful votes
March 28th, 2016

I have been charged on my visa... what is happening? I never applied for your service

Thumbnail of user melaniew3
1 review
1 helpful vote
March 30th, 2015

I have never signed up with this company at all, yet going through my bank statements I have found 3 charges from them. Two of the charges have occured in the last week & a half for $66.45.
I will be going through the rest of my statements more thorough to see if there has been any other withdrawals from my account & I will be wanting every penny repaid. I am on an Invalid Pension & cannot afford to support myself let alone criminals.
How they got my card details is beyond me. Rest assured I will be taking this matter further so that no other person has to suffer at the hands of these scumbags. It will become a police matter now.

Tip for consumers:
The rating on this "Rip Off " company should have had some legal following it by now. I am a lucky one that got my money back through my bank. Yet there are people out there that won't be so lucky..
So if you are like me & have never signed up for Anything, Then check with your bank to see if you to can recover some funds,,

Thumbnail of user dijanac
1 review
13 helpful votes
March 8th, 2016

I dont know what its happening but i just see that i pay 49,95 usd but i dont know why you take that money on my account. I want these money back!

Thumbnail of user wendyd29
1 review
0 helpful votes
February 14th, 2016

You are a wonderful man I'm very glad to meet your aquaintence on this day as well as others. Rock on daddy dude says thy mate of me. Tree deecee power on ho moma and bye love Wendy god, and or Wendy dawn cha$#*! gordy

Thumbnail of user louisem27
1 review
12 helpful votes
July 12th, 2014

This is a disgusting act of cruelty to people. Biggest scam stay away. I didn't even go through with it and cancelled the page but they still got my card number and have been charging me.

Thumbnail of user kima33
1 review
14 helpful votes
June 13th, 2014

Great scam! Don't know how gullible I could be; must have been drunk to give them my details. $700 lost and no movies. The reviews below are spot on.

Thumbnail of user gerriev
1 review
4 helpful votes
December 31st, 2014

I am happy that I checked these reviews before seriously considering an offer that seemed too good to be true (this should always set alarm bells ringing).
This is a case of misleading advertising. Refer it to your local ombudsman or other government authority that is supposed to protect its constituents.
While the scammer can argue that everything is revealed up front in the terms and conditions we have long been desensitised to T&C by internet providers (Microsoft, financial institutions, etc) forcing us to tick a box that we have read and understood the (sometimes thousands of words) T&C before we can proceed. I believe that virtually 0% of subscribers read before checking the box.

Thumbnail of user margareth72
1 review
2 helpful votes
June 30th, 2016

I tried to get live streaming sport from this site of which they advertised and every time I clicked a sport it sent me to movie channels or gambling sites. I Never hired a movie or gambled got nothing from their site. Nowhere did I read that I had 5 days to cancel and couldn't find were to get back to them anyway. I didn't realize I was paying until I saw for 2 months they were withdrawing $75 from my bankcard.Ive been had Bank cant even stop the payments I have to cancel my card and reapply which is great as Im traveling overseas for 3 mths. Thanks for nothing Reelzhot.

Thumbnail of user donatol6
1 review
3 helpful votes
July 10th, 2015

I have checked out my credit card statement and have found transactions from you over the last year of $66/mo... I did not sign on for this.

How do I get this credited back?

Very dissapointed Customer!

Tip for consumers:
Read the fine print.

Service
Value
Shipping
Returns
Quality
Thumbnail of user margritn
1 review
11 helpful votes
March 11th, 2016

They take money of the account, without my permisson!

Thumbnail of user annel81
1 review
3 helpful votes
July 13th, 2016

This is a fraud and they are taking your money with out permission. They are the scum of the earth.

Thumbnail of user amandab108
1 review
21 helpful votes
January 27th, 2016

I have just noticed a withdrawal from my account from you after signing up for a Free Account to stream tv. I've been scammed like many others posting here! How do we get our money back?

Thumbnail of user theob32
1 review
1 helpful vote
November 22nd, 2016

Never took any service of these low lifes. They charged me for 2 times $ 49,95 and there's no way to get the money back from my Visa card.

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