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Claim Your BusinessPsychology Today has a rating of 1.4 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Psychology Today most frequently mention mental health problems. Psychology Today ranks 56th among Therapist sites.
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Sylvia Brown Jones from ICHANGE has been everything I needed in a therapist. I've applied all the tools she has given me over the past few years to improve my mental health and my relationships. She taught me about creating boundaries and only allowing safe people in my space. Also, knowing the meaning of expectations Vs reality and how to apply that to your daily life. I can't thank her enough. She is literally the best therapist I've could ever ask for.
I am actually a Psychotherapist. Avoid this company at all costs if you are a professional. They regularly take money they should not take. And trying to get that back is a nightmare. I tried to join be they said I did not have the correct credentials. I have the academic credentials, however, because I had not joined an organization they deemed acceptable, at a cost of hundreds of dollars a year, they refused me membership. However, they still charged me, even thought they refused. It's a racket. I wrote about 15 emails asking for an explanation and for the money to be refunded. They ignored any mention the the money they took until the final email. Then gave me some lame excuse that it was for an account I had years ago, but was inactive. If you want robbed, join this lot.
I am actually a Psychotherapist. Avoid this company at all costs if you are a professional. They regularly take money they should not take. And trying to get that back is a nightmare. I tried to join be they said I did not have the correct credentials. I have the academic credentials, however, because I had not joined an organization they deemed acceptable, at a cost of hundreds of dollars a year, they refused me membership. However, they still charged me, even thought they refused. It's a racket. I wrote about 15 emails asking for an explanation and for the money to be refunded. They ignored any mention the the money they took until the final email. Then gave me some lame excuse that it was for an account I had years ago, but was inactive. If you want robbed, join this lot.
Tip for consumers:
AVOID.
Products used:
Never go to use their service. Only got charged.
As I tried to navigate the therapist in my area and either call or email- out of 50+ I got 2 responses, first one insurance didn't pay her enough and second is still in limbo- discussed with this process as someone trying to get better inside and out!
This place is a travesty. Emailed at least 9 phycologists and half didn't respond. The other half claimed to have Medicare and actually didn't. The other had Medicaid, and couldn't help me. I have both this one is on you. Obituaries are getting full because people can't get mental health help.
99% of these people don't respond to emails or phone calls. The few who do answer are typically brand new to this profession and are absolutely clueless. Every therapist that I've had the displeasure of working with has done nothing but overcharge me to throw meds at me that don't work. My mind and my money are the only things getting the run around here.
I cant express the disappoint of the experience I received today...
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No Screening done on these Psych today therapists. Experienced 4 for family that shouldn't be in the field
A misleading publication. Providers are represented only as the glowing description they write themselves and as "endorsed" (for many) by colleagues appearing to be classmates. No patient reviews. No proven track records. Be sure to check other review sites (even if only Yelp or Google). It is not uncommon for glowing 'Psychology Today' reviews to be in stark contrast to what real world patients have to say.
Tip for consumers:
Skip it.
I happen to live in the same building with a so called professional Therapist listed on this site. Well, this man is a con artist and a junkie for lack of better words. Because of the kind of vetting process they have here, he is able to list himself as a professional therapist / social worker who focuses on seniors.
Again, beware of scam artists looking for preys. I know because I know one who is here.
Tip for consumers:
Be careful when browsing for a reliable professionals here. I happen to know a scam artist who is currently listed here as a Therapist and his account is active.
I thought seeing the primary nameEaster Seals when seeking a therapist would make this choice easier to get my 18 year old daughter assistant. HECK NO! My daughter after 3 weeks has had to go for emergency psychiatric treatment then in-house and I can't get no answers from Lauren Rainey, Warren, Mi. I now realize these folks are quacks and when I get my daughter back to herself, I will try and take legal action!
Mental health is still misunderstood. Having a magazine like Psychology Today does more harm then good. They don't go in depth and look at the complexities of human emotions/feelings, not do they have significant insight into psychological disorders. When you read PT take it with a grain of salt. If your interested in the topic go online and look it up on Wiki and peer reviewed studies or other trusted sites.
Apparently the only requirement to be endorsed by Psychology Today is to pay the fee. They feature therapists who do not return calls and those with misleading profiles (stating insurance is in network when it isnt, advertising to have offices in locations where there arent any, offering in person sessions when its remote...etc). Stop.wasting the time of vulnerable people who are seeking help, and get back to work like the rest of the world.
Don't trust what you read. Personally know a "councilor" listed on the site claiming to have 10 years experience. I don't think going to rehab counts towards being a councilor. And half her nursing career, she's been on meth. So be careful people!
The ones contributing with articles are giving based on their knowledge and opinions rather than proper research. The ones reviewing the articles by these contributors are even less qualified. It's like the blind leading the blind. The topics covered are usually just for highlights rather than helpful. The latest article on male psychology based on the Barbie film is just absurd. I mean seriously writing professional based on fictional characters?
Products used:
It’s just online articles
Title says it, this site constantly hosts the opinions of people who really should be using the service to heal deep seated biases (though maybe a real therapist could help) instead of allowing them to spew their mutated reality onto unsuspecting others who are just trying to navigate difficult life situations.
For a therapist who lists having availability to not even bother to respond to emails, and repeatedly so, has me hugely question if they even care or if it is just for the fat paycheck. It is beyond frustrating to write to several and get ZERO responses. I should amend that, last time I had one No and one Maybe that then also died. Absolutely DISGUSTING! You so-called "professionals" should be ashamed of yourselves and be removed from the site. Oh, wait --- then there would not BE any site...
The one therapist we were with for quite some time and were well established with dropped us cold turkey because "he had overbooked himself. " No warning, just "bye."
Tip for consumers:
We paid the co pays via medical debit card, no printed receipts.
Products used:
Counseling
Therapist on there never answer emails and their phone numbers just ring and disconnect. This company should have a way to remove therapist that have false info on website.
Waste of time.
I just read an article that was entirely useless opinion from an M. D. about surviving the worst episodes of your life. It was worthless and offered no actual tips. I read another article about how depression realism has been debunked but when I looked at the underlying study, it was not an exact replication of the study it claimed to invalidate.
Basically, it's a complete gamble whether or not this publication gives you something worth reading or outright garbage. And I'm a doctor in Psychology, Neuroscience, and Quantitative methods.
How about notifying therapist, when they're adding a credit card, that they're actually being charged. Truly pathetic.
Do not use this very expensive site for LMHC exam (NCMHE) Preparation. They have resourced out their exam simulation to Casepro and it is awful. The exam is formatted to provide additional information for correct answers which you base the next set of questions upon. Their simulation does not offer this information. They only provide weirdly listed single digit columns of numbers as results which are impossible to interpret beyond pass/fail. It does not offer the user any way to learn from errors and is constantly changing formats. The customer service cannot answer basic issues and report "they are in process of upgrading" and get similar complaints frequently. Go with a company that does fewer exams and specializes in the field.
Tip for consumers:
Don't
Products used:
https://counselingexam.com/
I emailed Elizabeth Marie Detweiler and Dana R. Summerfield from NC and told both of them I was looking for help. Neither one called me back. I don't comprehend how when you tell a mental health care provider you need help and they don't respond. No, I don't take your insurance, I'm not taking new clients, I have a long wait time. NOTHING! WOW! Shame on both of them. I wish I could give a negative star. I had to settle for one star.
I am a certified coach. I was told that Psychology Today allows coaches on their platform, but they are refusing to accept my credentials even though I am an ordained minister, certified mental health coach, and certified professional life coach. After contacting customer service, they approved my account then the next day they deactivated it saying I do not qualify to be on their platform.
I'm a provider listed on Psychology Today. Their customer service is the worst I have ever experienced. They don't provide any way for clinicians to provide feedback or make suggestions about the platform, and when I contacted them with a complaint, their customer service reps actually ghosted me. I wasn't asking for Psychology Today to immediately change their platform to meet my expectations, I was simply asking for my feedback to be acknowledged and for assurance that it reached the desk of someone in management. In this post-pandemic era, many therapists are licensed in multiple states in order to provide teletherapy to patients across the country. Psych Today requires clinicians to create multiple accounts and separately pay for each account if we want to show up in search results for more than two states! This is a bad faith move and an enormous financial burden on small business owners, in addition to a sign that the company is hopelessly out of touch with the professional needs of contemporary therapists. Behind the scenes, this company is unprofessional and clearly doesn't prioritize the clinicians or patients it claims to serve. There are plenty of other sites that connect therapists with clients, and with service like this, Psychology Today will become gradually less relevant to therapists until it finally goes out of business.
I wasted a huge amount of time going through their list of therapists online! First, they have lots of duplicates there, showing the same person twice, several pages apart. Worse yet is the fact that their list is out of date: loads of phone numbers are wrong, probably in fact a large majority! I ended up calling dozens of therapists of theirs and got nowhere!
I just want whomever that goes to this women "Melissa Omand" for trauma counseling to please look her up! She abused my two children for 10 years and was convicted in Vermont. Please google her! I did advise phycology today and they ignored me.!
Tip for consumers:
no
Products used:
counciling
So I ordered a magazine in January 2021, and so far its the end of April and I haven't got any information about my order not money back. I contacted their support email (which is really hard to find btw) and they responded me few times and I sent them my contacts few times too. At this moment, I'm just being ignored. That's really upsetting that being from another country I have to pay 20$ more for the subscription + I paid full on 18 months subscription, because I thought, oh, I like this topics, the magazine seems reputable and I shouldn't have any problem... Alas, that turned into a total disappointment with disrespectful behavior towards me at the end. While I didn't get nor magazines nor my money back, I will consider it as they stole my money. I want to add the screenshots of my texting with the team, but somehow unable to do it, in any case, I hope such things not to happen to anyone again, so % don't recommend it.
Tip for consumers:
Don't ever do it again
Products used:
I didn't use anything so far as it never came
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