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PropertyRoom.com has a rating of 1.9 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. PropertyRoom.com ranks 170th among Auction sites.
This company does not typically respond to reviews
This company has a huge warehouse, and they resell things for companies and state agencies for a percentage. Propertyroom gets around a 100-400 pallets in every week. They do their best at making items presentable, but they are always swamped and they cant test everything, so they list things as best that they can. They are honest and will respond to your questions. -W. E. Lee
PropertyRoom.com is an untrustworthy website that falsely labels products and ships items inconsistent with product descriptions. I ordered a ring that was described as "3.25ctw White Sapphire". However, upon receiving the product it was clearly cubic zirconia. Furthermore, after attempting to wear the ring, my finger became discolored due to the materials of the band immediately fading. I believe this is just a cheap drop shipping operation. DO NOT order from this site! Or at least be aware of the risks and misrepresentation!
PropertyRoom.com is an untrustworthy website that falsely labels products and ships items inconsistent with product descriptions. I ordered a ring that was described as "3.25ctw White Sapphire". However, upon receiving the product it was clearly cubic zirconia. Furthermore, after attempting to wear the ring, my finger became discolored due to the materials of the band immediately fading. I believe this is just a cheap drop shipping operation. DO NOT order from this site! Or at least be aware of the risks and misrepresentation!
Read every listing closely especially Coins and Jewelry. A good buy at $1.00 but after $10+ shipping I feel it is a rip off especially when they don't combine. I paid $13.00 for 1 common silver dime. Some of the $1.00 wins and their charges...
When selling "as is" item propertyroom should mention all details... it is just unfair to spend money on them garbage item they make look good on the pictures.
You will never win anything worth your wild. If you did, it's garbage. Be wary of hidden charges as well. Never put credit card info on site.
Products used:
Nothing
On the bid review page where the user finalizes their bids, the delivery fees as well as sales tax (is applicable) is displayed. If the buyer does not agree to these charges they are not obligated to confirm their bid. With regard to the security of personal data (such as payment details) more information can be found at the following: https://help.propertyroom.com/support/solutions/articles/44001805004-safe-and-secure
Bought a high definition TV the was said to be tested. THEY LIED! Complete trash. AMBER refused to refund even after I returned it to PROVE to her that there was zero signs that it was CRACKED as she accused me of breaking it even after I treated it with kid gloves! Long time buyer, they disrespected me by accusing me lying! Will never do business with them again! I will buy my stuff from Costco that gives me a refund FOR ANY REASON unlike these frauds!They have the tv so what do I get? NOTHING!
Tip for consumers:
Extremely TERRIBLE customer service. Provided proof and they refused to accept or even acknowledge the truth after product was returned. Refuse to even return TAXES I paid even after physical returns it at my own cost of time and gas! Previously bought from them a STOLEN COMPUTER and had to AT MY OWN COST return it to the person it was stolen from. Net the were selling my Bose speakers that were counterfeits ( this is recently THIS MONTH) that they tried to sell me. I contacted Bose to inform
Products used:
Shoes, coats, jewelry, musical instruments,Knives,
Site is a great concept and could be really great if they could get their s**t together. Customer service is a joke, T&C's are designed to protect the bottom line (as opposed to work for customer satisfaction) and the "combined shipping" is total BS. They make a killing selling shipping...not selling auction items. 1/10 would not recommend, will warn a friend.
This site is a site that I have just started to use. The merchandise is somewhat legit... I won several bids, one was a pair of bangles (costume jewelry at best). There must be a middleman of the better term is pitch bidder who drives up the price. The bangles were not worth the bidding price of $5.00 plus $10.00 shipping and handling which was outrageous! It takes anywhere from 5 to 6 days to get what you won, considering this is first class postage.
I am looking half-heartedly on getting the watches that I won, ( they are suppose to be from police property and others)... All materials are shipped from Industry, California; if this is a police auction why...
What is Luxury Line Wholesale? Why are their products on this site...
If any other person has used this site and found it be legit. Respond
Their jewelry claims to be real gold, diamonds, pearls, etc but they are not. Alot of fake overpriced items that are not guaranteed. Your credit card info is not safe on this site. You will be charged outrageous prices up to thousands for shipping with no one contacting you or letting you know. They will then block you. Sometimes out of your own paypal and then have you verify your identity to get into your account. I am pretty sure this is a scam. Most items shipping out of CA., CEO of company in Frederick, MD. Contact him. I think another reviewer put his name on here. This site is a SCAM. Do not fall for it.
This company has a huge warehouse, and they resell things for companies and state agencies for a percentage. Propertyroom gets around a 100-400 pallets in every week. They do their best at making items presentable, but they are always swamped and they cant test everything, so they list things as best that they can. They are honest and will respond to your questions. -W. E. Lee
Tip for consumers:
this is a good place to get items for resale.
Products used:
the photos above are some of my purchases from this company.
Thank you so much for your feedback and for your business. We truly appreciate it and are pleased you are happy with your purchases!
Don't ever deal with this place I have five winning bids at some random address and property room refuses to help me at alllll
PropertyRoom.com ships product to the winning bidder's address on file. It is the responsibility of the winning bidder to ensure their address information is correct and up to date before placing their bids. Once a bid is placed, any changes made to an address do not apply to active bids and orders that are already under way. Shipping Guidelines: https://help.propertyroom.com/support/solutions/articles/44001804788-shipping-guidelines Address Changes: https://help.propertyroom.com/support/solutions/articles/44001804909-address-changes
Good Support from PropertyRoom. The Police Auctions are a great source of inventory and come as pictured.
Tip for consumers:
Stay away from the vendor HotDeals, they are as dishonest as they come.
Products used:
Nothing of what was inlcuded.
Thank you for your feedback. We appreciate your business and welcome you to reach out to PropertyRoom.com should you need any assistance with your purchases.
A number of items sold on property room are fake. I purchased a watch that turn out to be fake when I returned it my account was cancelled. There is no way to challenged them or know the reason for closing an account.
Tip for consumers:
Be careful buying watches, gold and diamonds
PropertyRoom.com is restricted from selling counterfeit goods. We endeavor to accurately describe and present items to the best of our ability. If in fact we are alerted to an error we will work with the customer to have the product returned. https://help.propertyroom.com/support/solutions/articles/44001804784-intellectual-property-policy With regard to account closure, we reserve the right to close an account, with or without notice, at the company's discretion. https://help.propertyroom.com/support/solutions/articles/44001804850-modifications-to-or-terms-of-service
I've purchased a handful of beautiful jewelry pieces at a fair price. However, the warranty for these pieces is only so many days. Of course most (if not all), of the jewelry tarnished beyond repair. My costume jewelry from Forever 21 has lasted longer. My advcie: don't buy.
As returns are time sensitive, it is the buyer's responsibility to report any product issues within 10 business days of receipt. We are unable to authorize returns on product that has been in a buyer's possession for several months (or years). More information on PrtopertyRoom.com's return policy can be found at the following articles link in the site FAQ: https://help.propertyroom.com/support/solutions/folders/44001196775
Propertyroom.com is entirely legit as long as you bid on the police auctions only. Be aware larger items may require pickup. Do a little research and you can save serious money.
Products used:
Jewelry, handbags, power tools
We greatly appreciate you taking time out to leave your feedback. We're pleased you have found some great money-saving deals on PropertyRoom.com, and look forward to your continued business!
I've been using this site for a coupl of years but over the past few months it been bad. I've had issues with tracking my items. On their end they told me the item came all the way to my state and had to sent back to them because of a label issue. It took almost 3 weeks to get my item. Then someone on their end locked my account and I had to prove who I was. They messed the paypal info that was in their system. My last straw. The items won was not what they say it was. I won a jewelry lot. The diamond ring is not really diamonds. So I am closing my account.
Lost a lot of time on this site, as a result, I was denied the won auction. I was discriminated against. My account has been blocked.
They only care about is taking your money. Buyer beware with this company. Purchased a vehicle that was listed with 15K miles. Turns out the vehicle had well over 100K miles. They did noting to resolve the issue. They even canceled my account when I complained to law enforcement agencies.
Worst customer service.
Don't waste your time.
Don't waste your money.
The vehicle in question was sold with the true mileage disclosed in the auction images as well as in the product description. Additionally, a preview of the asset was offered which provides all interested parties a chance to visually inspect the vehicle to ensure it meets the prospective buyer's needs. Vehicles are sold as-is and all sales are final, and a request to refund due to buyer not reviewing the listing details is unfortunately not considered a valid reason for cancellation. The account was closed because a payment dispute was filed on the purchase, according to our Bidding and Buying Policy: https://help.propertyroom.com/support/solutions/articles/44001804935-bidding-and-buying
Save you're money and go to a legitimate website with legitimate offers. Enough said
I spent a few grand and the tracking number is invalid and they locked me out of my account now I have no product and can't get a refund
PropertyRoom.com encourages contacting customersupport@propertyroom.com for assistance with purchases or questions pertaining to an account. When contacting PropertyRoom.com please include the order number or listing number for the purchase as well as some detail on the claim.
I have been using this website for a very long time. I have spent $7,000 to $10,000 with this company. I got busy at work and I didn't realize I won some items. So i when to my account and I purchased the items And I noticed some items went back so I went back to the website and I rebidded on the items to make the wrong right because it was unfair to the seller. Plus I really wanted the items. But I noticed one thing that they will hit your account for 20 different items. Instead of creating one bill with those twenty items on it to make one transaction instead of twenty transaction. So my bank declined a lot of the transactions because of fraudulent activity because one business was hithing my account for 20 items and the bank institutions see it as Fraudulent activity. To make a long story short after all these years of using this website and 7 to $10,000 dollars later they blocked my account.
We’re sorry you’re having an unpleasant experience. Payment transactions are not able to be combined as each auction is considered a different transaction, and as such is handled separately. Attempts to restore your account are being made and you have been asked to acknowledge PropertyRoom.com’s Bidding and Buying Policy. This Policy is a part of the terms and conditions agreed to upon Registration. Bidding and Buying: https://help.propertyroom.com/support/solutions/articles/44001804935-bidding-and-buying PropertyRoom.com User Agreement: https://help.propertyroom.com/support/solutions/folders/44001196790
We hope that you’ll find a better experience going forward.
They want to charge to ship each thing and alot of they won't ship witch looked up and us mail and fed ex will ship customer pick up come on. Then show to people in that area only. I
PropertyRoom.com does combine shipment on orders that are sold on behalf of law enforcement/government agency, close auction the same day, and are shipped from the same processing center location. At this time combined shipping is not available for product sold on the site by our merchant sellers. More information on combined shipping can be found at: https://help.propertyroom.com/support/solutions/articles/44001804948-combined-shipping With regard to product location, PropertyRoom.com has filters set in place so users can search by specific merchants or police goods, as well as search by processing center location: https://help.propertyroom.com/support/solutions/articles/44001805084-search-filter
They only care about taking your money.
Worst customer service.
Don't waste your time.
Don't waste your money.
I've made three purchases from Property room and they came through each time. I got a vehicle previously owned by the state of CT, a Peace Silver Dollar and an oscilloscope. Everything was good. Slower than Amazon for sure but think about what they are doing.
RUN.
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Won a bunch of items for cheap, they claim they can't package items together so some has free shipping, some is payed. They packaged MOST of my items together then charged my credit card a couple grand in shipping fees.
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When I enquire about it, they LOCK ME OUT OF MY ACCOUNT and claim they now need to talk to me to verify who I am. They have a photo of my passport and credit card. I made them aware, BEFORE spending six grand, I am going to be living at the hospital starting today for at least a week, now MELANIE in the VP department is basically blackmailing my account until I can get ahold of them - THEY DO NOT EVEN HAVE PEOPLE ANSWERING PHONES. Just a phone line to a voicemail box to nowhere. They can return emails but not calls, they are giving me the run around, meanwhile I am in the hospital.
Tip for consumers:
RUN - DO NOT EVER TRUST SITES LIKE THESE
Products used:
So disappointed to discover that this is a scam. They ripped me off over $6000, I feel so stupid and taken advantage of.
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Online Auctions starting at only $1! Free to bid on automobiles, jewelry, watches, iphones, coins, fine art, electronics, bikes, collectibles, and more!
We are sorry to hear of your disappointing experience. It is never PropertyRoom.com's intent to engage in the misrepresentation of items. The full product description states the metal is gold overlay and the gemstones are man-made white sapphire. No claims were made that the piece was solid gold, or the gemstones were natural. The product shipped was as described. Please refer to the auction link: https://www.propertyroom.com/l/l/16035093. PropertyRoom.com has received your complaint issue and return instructions were provided by merchant seller Luxury Line Wholesale.