PPL Motor Homes

I simply could not cross reference my toilet parts anywhere on line. The parts department manager got on chat with me & in minutes had the correct parts w/ part numbers so I could place my order on line.
Timely delivery w/ standard delivery option.
Thanks PPL

I have no problem with the ordering process. I have dealt with you numerous times with no problem. I recently made this same order and when the pump arrived, it did not work. I was referred to manufacturer and had contact problems. I did not buy it from the manufacturer I purchased it from you. Found it easier to just swallow the loss and purchase another

This review is for the Lady Lake location in Florida. My husband and I are very disappointed with how the company handled our business with them. When I tell you there are too many problems to list I truly mean it from start to finish. From going in and getting a price to buy our trailer out right, and changing their mind to consignment, things being stolen from inside our RV, from the battery's being dead, the lies, it just goes on and on and on. So I highly suggest you stay away from the Lady Lake Florida location and find somewhere else to go. You've been warned.

Easy to navigate as well as check out.
Ordered a frig and was told 7-10 delivery and received in Tact in 4 days

I placed this order last week and received Confirmation that would be sent in an email. The order did not go through and I had to reorder the product.

PPL Motor Homes Service Department has a serious lack of integrity! They lie, they overcharge and it appears they are not well versed in fixing RV's. If they say they will call you, don't hold your breath, you will need to call them and if you actually get someone to answer you are incredibly lucky. They tell you they spent all this time on your RV - a lie! They come up with some ridiculous "industry standard" and what should only be 30 minutes they'll say is multiple hours. If it takes so long to identify a pretty basic situation, clearly they have no idea what they are doing! There is no communication between them, none of them seems to know what the other is doing. A few years ago I took my RV there and they did a decent job, since then they have obviously had employee turnover. Guess the ones that knew what they were doing, got tired of working for a company with no integrity and left. The current folks must take classes in customer deception, cause they seem to be good at that.

Ordered one day and arrived 2 days later. Fast shipping. Easy website.

Earlier today, I tried to place my order 4 times. Something was wrong but your site did not give me a clue. Finally on a different computer and not adding my correct billing address would it work.

called an asked to make sure all parts would fit they were very helpful will be returning for parts or sales in the future

DO NOT TRUST PPL MOTOR HOMES! I put my Toy Hauler om consignment with them. They told me 10% commission, they lie they are not transparent. They told me the floor was bad and deducted 4600. 00 from my proceeds without any prior authorization. They do not return phone calls. They do not communicate. Oh and they haven't given me the proceeds! I will be filing a law Suite against them. I have never felt so ripped off.

great and easy experience except the payment part on the website. I had to reenter my payment info four times before it was accepted by the website.

Part was in good condition and it was delivered in record time very impressed and very much thankful. Thank you very much,

We paid for an inspection of items listed by PPL Motorhomes to be noted as working or not working at time of final pre-purchase review with the customer. The list provided by PPL included measuring the refrigerator and freezer temperatures, which was not done by our reviewer. This final inspection process can be overwhelming to the new owner as it reviews the entire workings of the trailer. This is the first weekend we will have the opportunity to use our new-to-us travel trailer and the refrigerator does not work, plus it is missing one of the handles for the sewer lines. This is unacceptable business practice.

The first card I used said the payment was authorized. However your site said it wasn't and to use another card. I used another card so please follow up and make sure I was not billed twice.
Thanks

Spoke with Ashley at your store and she was very helpful. Assured us that the product was the right size for our trailer. Thank you Ashley.

Company is extremely helpful and I love that I was able to ask questions to a real person and not a automated system. David helped me get everything I needed. I explained what I was looking for and in just a few moments he was telling me part numbers that I entered on the search bar. That made it super easy without ordering the wrong parts. Definitely the easiest purchase I've made for my coach yet!! Thanks PPL!

Arrived on time as it promised .I installed it in about 1hr 15 minutes everything went well and I would hesitate to purchase again from you folks. I do have a suggestion use there wiring harness everything just plugged right in I have a 2002 Monaco knight series 32 Thanks again

... and lies, specifically dealing with KimberlyC. But since she's allowed to conduct business this way, that typically means management approves, so stay away from them all together if at all possible.

AT 75 AND NOT A ROAD SCHOLAR , ALL I CAN TELL YOU IS GOD BLESS YOU AND YOUR BUSYNESS . HAPPY NEW YEARS. I WILL USE YOU AGAIN IF NEED TO!!!!!

I wasn't pleased when you advertise free shipping on most items and I came up with $110 shipping charge.

Your staff is so helpful! I've called and emailed and received stellar help. I'm pretty novice, but the gentleman (Ron) that I talked with was patient and nice and made great suggestions-not the cheapest but a good value item. I must own I researched his recommendations and found great reviews on them and no better prices elsewhere on those things: ac unit, water pump etc...Thanks again.

Everything I need in one location. DIY because the large companys do poor work on a tight time line.

My second or third order from PPL. Impressed with the easy use of parts research and quick ordering. Their prices are very competitive.