• PoolProducts

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Overview

PoolProducts has a rating of 3.67 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. PoolProducts ranks 53rd among Swimming Pool sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate PoolProducts?
Top Positive Review

“Always great service”

Rachel L.
5/27/20

Buy all our pool products through SPP. Always great customer service. Love the EZ pay option as well.

Top Critical Review

“Beware if you have to return an item!”

Debbie K.
11/27/18

I bought an item that I unfortunately had to return, which I did promptly. It has been 3 weeks since they signed for the package, and I still do not have a refund. I have called twice and been advised that it can take up to 28 BUSINESS DAYS for a refund. Seriously? I've never heard of such an inefficient process in my entire life. The EXTREMELY POOR CUSTOMER SERVICE in this regard, will keep me shopping elsewhere going forward. I will NEVER order from poolproducts.com again, because of this experience.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user rachell660
Rachel L.
2 reviews
8 helpful votes
May 27th, 2020

Buy all our pool products through SPP. Always great customer service. Love the EZ pay option as well.

Thumbnail of user debbiek127
2 reviews
1 helpful vote
November 27th, 2018

I bought an item that I unfortunately had to return, which I did promptly. It has been 3 weeks since they signed for the package, and I still do not have a refund. I have called twice and been advised that it can take up to 28 BUSINESS DAYS for a refund. Seriously? I've never heard of such an inefficient process in my entire life. The EXTREMELY POOR CUSTOMER SERVICE in this regard, will keep me shopping elsewhere going forward. I will NEVER order from poolproducts.com again, because of this experience.

Thumbnail of user amys57
3 reviews
2 helpful votes
May 28th, 2015

Pool products is a solid company that has been in business since 1994 and the first company to sell pool supplies online. They have very competitive prices. They also have same day shipping and option of 1 day delivery and you can always get friendly expert advice over the phone. They have all the supplies you need and a wide variety of in ground and above ground pools. They also carry Intex pools. Summer is here and if you are thinking of purchasing a pool, this is a great place to shop! Want to know more about poolproducts.com? http://tinyurl.com/qfdc8um Just copy and paste my link to your browser

Service
Value
Shipping
Returns
Quality

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