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Points2Shop has a rating of 2.15 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Points2Shop most frequently mention multiple accounts problems. Points2Shop ranks 38th among Points Shopping sites.
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It is a full scam. Avoid this site. I have reported them to the BBB. Do not waste your time. As soon as you try to order you get banned and you cannot access customer service.
Be careful scam site Be careful, this is a scammer website. These reviews here already indicate this. I accessed the site every day and managed to do only about 5 surveys in a few months, generally I was only able to do the ones I received in my email, I got the minimum amount to withdraw. I tried to access the website and received an invalid email and password error, I opened a ticket and received the following response from them: Hello, Thank you for getting in touch. We regret to inform you that our systems have identified activity that violates Cint's Participant Terms & Conditions for Panel Membership. As a result, we have deactivated your panelist account, and you will no longer have access to log in, participate in surveys or other research programs, or redeem any rewards. This decision was made after a comprehensive review of your account(s) by our quality team and cannot be reversed. They do not explain what these terms are and already indicate that they will not review them. This is a very common practice of scam sites, "my site, my rules, you didn't read the terms", be very careful with this site. I usually use several panels and I've had several problems, including account blocking, which have already been resolved because the site where it happened was trustworthy. I do not recommend that you use this site (Points to Shop) as you will be wasting your time and falling for a scam, as you will not receive your rewards, as there will always be a barrier making the process difficult. This site is part of Cint, but I consider Cint a reliable company because I participate in other panels and they always solve my problems, that was the only reason for using this site even with the bad reviews, it's really a shame, now I'll pay more attention to the evaluations before participating in a new panel.
Ho fatto una richiesta di pagamento a Points2shop più di un mese fa ma non mi è mai arrivato niente.( Ora si appoggiano a Tremendous per evaderli).
Li ho contattati ma non rispondono. In contemporanea però i sondaggi continuano ad arrivare. Ovviamente per ora non li faccio. Riprenderò se mi pagheranno
Tip for consumers:
La mia recensione riguarda un panel di sondaggi
Be careful scam site
Be careful, this is a scammer website. These reviews here already indicate this. I accessed the site every day and managed to do only about 5 surveys in a few months, generally I was only able to do the ones I received in my email, I got the minimum amount to withdraw. I tried to access the website and received an invalid email and password error, I opened a ticket and received the following response from them:
Hello,
Thank you for getting in touch.
We regret to inform you that our systems have identified activity that violates Cint's Participant Terms & Conditions for Panel Membership. As a result, we have deactivated your panelist account, and you will no longer have access to log in, participate in surveys or other research programs, or redeem any rewards.
This decision was made after a comprehensive review of your account(s) by our quality team and cannot be reversed.
They do not explain what these terms are and already indicate that they will not review them. This is a very common practice of scam sites, "my site, my rules, you didn't read the terms", be very careful with this site. I usually use several panels and I've had several problems, including account blocking, which have already been resolved because the site where it happened was trustworthy. I do not recommend that you use this site (Points to Shop) as you will be wasting your time and falling for a scam, as you will not receive your rewards, as there will always be a barrier making the process difficult. This site is part of Cint, but I consider Cint a reliable company because I participate in other panels and they always solve my problems, that was the only reason for using this site even with the bad reviews, it's really a shame, now I'll pay more attention to the evaluations before participating in a new panel.
They really did it. They for real blocked my account for something I didn't even do. They accuse you of bullcrap like "Read this message carefully!
- You used a proxy to complete offers or to register your account.
- You logged in from a public location like a library, university or school.
- You logged in too far from the address you have on file with us." like what the hell? I never did. I haven't even gone out. This seems so stupid to ban me the day I was expecting the visa card which I spent some time to aquire. Really sketchy. If this isn't resolved, I might not use this platform like if I can right now. I am also known as Kyle Connor but my username is "KingsManIan" on the platform. Hope they can resolve this.
Tip for consumers:
Save some time. They deem to be "cracking down on cheaters" when they mostly crack down on everyone.
Products used:
I didn't end up using anything because the banned me. I was going to get my visa card today.
It is a full scam. Avoid this site. I have reported them to the BBB. Do not waste your time. As soon as you try to order you get banned and you cannot access customer service.
I've had several issues always resolved and have been blocked but they have always fixed my issue. I think some of these reviews saying they haven't resolved was due to them not trying hard enough. Close the ticket and try again. I've even had them correct orders that never were received. This is my favorite company I am platinum level
Here is my referral code which if you need help I'll also be glad to answer questions this company has always fixed the issue for me.
https://www.points2shop.com?ref=marymc94
Hello Mary,
Thank-you very much for your review, it's great to hear we're your favourite company. Thank-you for offering to help new members and for being a part of the Points2shop community!
Kind Regards,
I hope they see this. My name is Mike E. Points2Shop personally ripped me off for over $320 in referral bonuses as I advertised my referral link on craigslist and had a considerable amount of money on P2S. I received an email saying I can't advertise my referral link and that they weren't going to pay me and they were also banning me. My referrals were legitimate and unique. This company is not good and I'm sure after you get that one free dollar they send you they won't be paying you much more very soon after. I am disappointed as the site is neatly designed and I had high hopes for them and their user base which I warned would be asked to leave P2S and join a competitor which works closely with me after the issue I had with P2S. My leads were mostly people I know personally and the link on craigslist is where I directed them when I asked them to register for P2S and give it a try.
Sorry but I don't like working for free like I did for P2S generating leads.
Tip for consumers:
I hope they see this. My name is Mike E. Points2Shop personally ripped me off for over $320 in referral bonuses as I advertised my referral link on craigslist and had a considerable amount of money on P2S. I received an email saying I can't advertise my referral link and that they weren't going to pay me and they were also banning me. My referrals were legitimate and unique. This company is not good and I'm sure after you get that one free dollar they send you they won't be paying you much more
Products used:
I hope they see this. My name is Mike E. Points2Shop personally ripped me off for over $320 in referral bonuses as I advertised my referral link on craigslist and had a considerable amount of money on P2S. I received an email saying I can't advertise my referral link and that they weren't going to pay me and they were also banning me. My referrals were legitimate and unique. This company is not good and I'm sure after you get that one free dollar they send you they won't be paying you much more very soon after. I am disappointed as the site is neatly designed and I had high hopes for them and their user base which I warned would be asked to leave P2S and join a competitor which works closely with me after the issue I had with P2S. My leads were mostly people I know personally and the link on craigslist is where I directed them when I asked them to register for P2S and give it a try.
Sorry but I don't like working for free like I did for P2S generating leads.
I have been a member of Points2Shop.com for almost five years and have earned a substantial amount of money. The surveys are thought provoking and the community is friendly, helpful, and good-humored. 10/10 would recommend!
Tip for consumers:
If you aren't getting surveys, make sure all your profile questions are complete and that you have recently cleared your cookies!
Hi Lori,
Thank-you for your review and fantastic tips. It’s great to read about your positive experience with the Points2shop community. We hope you continue to visit us for many more years!
Kind Regards,
This site is a total nightmare, I was lucky to be on here for 2 and a half months and earned enough for 4 amazon gift cards worth $50 apiece, my quality score was close to 400 with their my survey brand of surveys, until on 1/23/2018 at approximately 9:35 AM that morning, I was axed by their ban axe, never have felt such frustration and pain, this site needs to be shut down for deception and cruel practices, I was even following all rules and they claimed that I hacked in points to my account, well I hope they enjoyed kicking me out for life and eternity, they may have the power to banish me from their site, but they cannot banish my soul, that is property of Christ or Satan, the first I want to give my soul to not the later, these clowns will not answer their email or facebook page either I would also like to know how they find out how you can look into a person's room and find out what they are typing?, yes I am talking to you Points2Shop, until you clean up your ways and stop being ban happy I might reconsider.
Hello,
We are extremely sorry to hear about your experiences. We have contacted you requesting further information so we may locate your account to review your ban.
Kind Regards
So before I cash out, I'm reading all these reviews about you not letting people cash out the earnings, AGAIN THEIR EARNINGS! You can't just take those away from people, so BEFORE you can tell me I'm using a "proxy" I've turned all off or actually never used one rwargless!
I will return with the results of the withdrawal!
Tip for consumers:
do not use any kind of proxy or VPN when using Points2Shop
Products used:
Surveys
This one might be for you. Be careful of ban happy sites with a "chat" feature or "too good to be true" feel to them. Chances are they will come with a catch and/or not even work in the end. Do not recommend this site due rather questionable business practices and a bizarre point system. Also, they seem to accuse you of things you didn't do and kick you off at the drop of a hat with no warning. Don't waste your time.
Hello Chris,
We are sorry to hear about your experiences, we have contacted you requesting further information so we may locate your account to review the ban on your account.
Kind Regards,
I've been on this website for less than a month and I've already earned enough points for 3 $10 gift cards! They allow you to not only cash in points for gift cards, but also allow users to use points to buy items directly from Amazon with no extra costs! This website it great, easy to use, and easy to get addicted to! The amount of time you invest in it definitely effects your earning outcome, though, so keep that in mind.
I have been a member with this company since 2015 I wasn't as devoted to making money with it then as I am now, so I never got to the point where I cashed out recently... I spent an entire day making $16.88 on the website and something told me to try to cash out before making any more money because I was going to try to make it up to $50 by the end of that night. So I go to cash out to my PayPal and wake up the next morning to fill out more surveys, But Not only was my request for my payment reversed, they blocked my account and ask me to send in a picture of my identification and a piece of mail with my name and address. That's easy, I can do that all day, but why would you guys asked me to verify after I request a payment. Why not make someone go through that before they invest their hard time into filling out those surveys, everyone isnt so comfortable with providing or just putting there personal business on mediocre websites like survey sites. I wouldn't have signed up if I had know that they'd ask for such information... I have joined many survey sites and I have never been asked for such personal information and I've made over $5,000 with them, so this is just ridiculous. Save your time and energy, there are better websites out there.
I have been there for awhile now I get to 200 then it gos back down to 178 it has been doing that for the past year ever time the have to work on there website so I start to think when I get to 200 I will get higher but no
I made an account and enjoyed this service a lot, so I recommended my friend to join. He logged in at my house one time and P2S decided that I made myself 2 accounts, so they banned me. I sent in tickets to support which never helped me. They always just say 'you opened multiple accounts on the same IP or address.' I told them just delete all the accounts recently so I could maybe start over. He immediately closed the ticket without a word. They don't care at all for their 'customers' and neglect their jobs as "Support."
Please do not use this service.
Hello,
We are extremely sorry to hear about your experience with our support team, this is not the experience we strive to provide our users. We have contacted you requesting further information so we may locate your account to review your ban and support ticket.
Kind Regards,
P2S is awesome i couldnt find a website to match or go against this site, so far Im earning an average amount of money with this, and Im having fun doing it. I really enjoy, i could buy anything and Im not spending anything out of my pocket. All I have to really say is if you join this site and put enough effort then your going to be satisfy. Love this site, I hope the creators continue to be awesome!
Scam website, I am a platinum member and been with points2shop for 6 years and they've banned me for no reason. I can't even access the site anymore. Stay away from this site.
When the time for my payment they stop my payment saying why r you watching same video. If watching same video is not allowed why do they did not tell this thing or prevent me to watch by a warning at first place so i won't have to spend time watching favorite videos again and again. However at the time of payment they told this thing and snatched my hard earned gift cards. I hate this site now and will never return. They got their money by my working but did not give me reward.
Hello Janvi,
While it's okay to complete some of the offers multiple times (any offers that allow it), we need to make sure that members aren't always just completing the same offer over and over again. Our terms and conditions do explain the prohibition of completing offers more than once. Additionally, we reserve the right to suspend the member’s account, resulting in forfeiture of all earnings for fraudulent behaviour such as completing the same offer multiple times. We are aware many of our users have been experiencing blocks related to inappropriate completion of video’s. We have taken steps to address this issue and have removed some of the walls commonly associated with these blocks.
In cases such as yours our support administrators will offer users a second chance. The money that is deducted from your account is not kept by Point2shop, it is returned to clients as we cannot expect for them to pay for invalid views on their videos. I hope that you will consider returning in the future, if you are still experiencing account issues then our support team will be happy to help you.
Kind Regards,
I have to say it's an amazing website. I've gotten 30+ dollars worth of rewards so far on the site and more in the future! To have the best experience with the website you must read the rules and follow all of them. If you need help just send a ticket, although support may take a while, it's worth it as the Moderators are very helpful and considerate.
I wanted to get a Macbook pro so when i go to reward gallery it says "Cannot connect to Amazon". On top of that, the surveys don't accept anyone. Stay away from this bull$#*! site!
Hello Felix,
I apologise for the inconvenience caused by the reward gallery failing to connect to amazon. Are you still experiencing this issue? If so could you please send a support ticket to our admin team so they can work with you to fix it. For future reference, if you ever experience a problem with the rewards gallery then you can place a manual order via support ticket. You can find instructions on how to do this in the forum, or if you ask in the shout box one of our site moderators will be happy to help.
Our surveys do accept many users, however disqualification from surveys is common. This is because surveys are often looking for specific people with specific demographic profilers. For example, if you are a 25 year old woman you would not qualify for a survey about cosmetics that is targeted towards women between the ages of 30 to 45. Or the target group could be gamers between 13 and 25 years that own an iPhone or Android device and like to play strategic games. Maybe you are a gamer between 13 and 25 with a mobile device but you like to play shooters. Then you’ll be disqualified from that survey. However, we will always show users the survey they have the most chance of qualifying for based on their profilers. For this reason, I would advise you to ensure that your demographic profilers are up to date and accurate, this will help us to match you with the best possible surveys.
I hope that you will give us a second chance and come back to earn your Macbook pro.
Kind Regards,
Points2Shop is great! The offers are easy are quick and they approve immediately. It's absolutely worth it and I recommend it to everyone. You can order anything with your points. If you can find it on amazon, you can order it with points2shop. I've just just made $20 within 2 weeks, just by spending about half an hour a day. If you put more time into it, you'll be able to make a lot more! There are people on there that made tens of thousands so far and so can anyone else.
I have earned over $200 and once I tried to claim a reward they banned me from the site without an explanation. I followed all their rules. Several request for an explanation and to unlock my account... no response. After over 9 months later, they email me and stated that I could not just watch videos to gain points. If I were to change my earning methods and diversify I would be allowed access again. All my previous earnings would be reduced to whatever they decide. I agreed to the new terms yet I have not been given access to the site again. It has been over two months and my account is still blocked.
Note: I have participate in numerous money making site and have never been banned...
So... in conclusion... Points2Shop IS A SCAM
Hello S. K.,
Based on the information you have provided in your review it appears that you were blocked for completing large amounts of the same offer. While it's okay to complete some of the offers multiple times (any offers that allow it), we need to make sure that members aren't always just completing that one offer on a continuous loop.
I sincerely apologise for the length of time our support team has taken to respond to your ticket, this is not our usual response time. If you are still blocked from our site can you please add a new reply to your ticket.
Kind Regards,
Points2shop is Legit... reasons why is many people I knew said it is a scam.
So one day I signed up and started doing offers. Next thing I did was I purchased 1 dollar and by the next couple of days; it came in the mail! If you want to sign up for P2S, I would definately recommend that site; It works if you are active and have nothing to do in your spare time
P2S Works!
Thanks
Compared to the others who were banned before redooming, I joined them yesterday, installed their app, and so far only get 4 points, then be banned today for no reason!
I even have not done any surveys.
On other hand, maybe I should feel lucky.
Hello Dong Y,
Our system and/or admin team blocks users when an infraction of our terms and conditions have been detected. Did you send a support ticket to resolve these issues? The majority of account blocks are resolvable and as long as you have not broken any of our terms and conditions you will be fine. Even if you have, we understand mistakes happen and can give second chances.
If you are having trouble contacting our support team via support ticket then please email me at support@points2shop.com and I will do my best to assist you. Please include “Site Jabber” in the title and a copy of this review.
Kind Regards,
This site was a great if slow way to earn points towards neat things and Amazon gift cards when I started. I really liked the peer helper who guided you and answered your questions in plain language until you made your first purchase/withdrawal. But this site has so many rules that are hard to find and security is glitchy. Supposedly someone accessed my account and changed my profile so I'm lying? They changed my race to black yet my profile picture clearly shows I'm not, come on! I can't even use the large amounts amount of points I have left because after almost 3 weeks this is still not resolved. Maybe like some People said you hit a wall and they don't want to pay, I hope not because that's just wrong. Also the tier system where you move up relies heavily on referrals so if you're not pushy don't expect to go beyond gold. Get in and get out and cash out frequently is my advice if you do this.
Hello Anja,
I am glad to hear that you found our site a good way to earn and liked our helper system. However, I am sorry to hear about your problems resolving your account issues. We do not block accounts to avoid paying users, this does not make sense for us to do as business. As a website which relies on users completing surveys and offers we want our users to be continue completing these. If we were to deliberately block valid users we would essentially be blocking our own income as a business. We want to pay out to our users so they know our site is valid and they keep returning to complete more surveys. I would encourage you to return to Points2shop and reply to your support ticket. Our support team will help you fix your account issues so you can continue to use your account.
The rules of our site can be found in our terms and conditions which is easily accessible by scrolling to the bottom of the page. We do also have additional rules for our shout box which can be found in the discussion forum, or a moderator can easily provide you with a link to them upon request. Our honour level system does require users to refer new members to the site to reach the higher honour levels. This is because the higher honour levels reflect the time and commitment a user has given to the points2shop community.
I do hope that you will return to Points2shop to resolve your account issues. We would very much like to welcome you back to our community.
Kind Regards,
Gain trust and grow your business with customer reviews.
Points2shop is an affiliate marketing and advertising business that offers consumers points to perform certain activities (filling out surveys, playing games, using apps, etc.) which are then meant to be redeemable for products such as consumer electronics, gift cards and clothes.
Hello Adam,
We have millions of user accounts and are not able to check them all manually daily. Therefore, if a user is not automatically blocked by our system any issues are identified when they order, as staff manually review accounts before approving orders. The majority of blocks are resolvable if you co-operate with our support team.
If you are having trouble contacting our support team via support ticket then please email me at support@points2shop.com and I will do my best to assist you. Please include “Site Jabber” in the title and a copy of this review.
Kind Regards,